New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If your cousin is having trouble reaching NYS Department of Labor to understand her denial, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand why my claim was initially flagged and what I needed to do to fix it. Sometimes you just need to talk to a real person to sort these things out.

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never heard of that but honestly anything is better than trying to call the regular number and getting hung up on

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The system is SO unfair. They deny people for the stupidest reasons and then make you jump through hoops to appeal. I know someone who got denied because they marked that they were 'available for part-time work only' thinking it would help them get something faster, but apparently that disqualifies you completely. You have to be available for full-time work even if you don't want it.

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Wait really? You can't say you only want part-time? That seems backwards.

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That's correct - you must be able and available for full-time work to qualify for unemployment benefits. The logic is that if you're limiting your availability, you're not truly unemployed through no fault of your own.

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The real issue is when people get comfortable and stop seriously looking. I've seen people drag out their claims and then struggle when benefits end. As long as you're meeting the NYS Department of Labor work search requirements and genuinely pursuing opportunities, you're fine. Just don't get complacent.

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Been there! I was so stressed about finding work quickly that I almost took a terrible job. A friend reminded me that I paid into unemployment insurance for years and deserved to use it properly. Took my time, found something great. The stigma is mostly in people's heads.

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Wait, can employers just contest any claim they want?? That seems unfair if you were actually laid off. What if they're just trying to avoid paying into the unemployment system?

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Employers can contest claims, but they need to provide evidence to support their position. NYS Department of Labor investigates both sides. Frivolous contests usually don't succeed, but it does delay your benefits unfortunately.

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I had trouble reaching anyone at NYS Department of Labor when my claim was contested. Kept getting busy signals for weeks. Finally used claimyr.com to get through to an actual agent who could explain the process and check my claim status. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved me so much frustration trying to call myself.

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How long did it take to get through with that service? I've been trying to call for days with no luck.

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ugh the whole system is such a pain though. I tried calling NYS Department of Labor to ask questions about partial benefits and spent literally 2 hours on hold before getting disconnected. their phone system is THE WORST

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I had the same problem trying to reach someone at NYS Department of Labor! Super frustrating when you just need a quick answer. I actually found this service called Claimyr that helps you get through to unemployment agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.

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wait so if you work part time you can still get unemployment?? I thought you had to be completely unemployed to get benefits. this changes everything for me because my job cut everyone to 20 hours a week

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Yes! Partial unemployment is a real thing in NY. As long as you're earning less than your full weekly benefit amount and the hour reduction wasn't voluntary, you can get partial payments to help make up the difference.

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The whole system is designed to deny people!!! They use confusing language like 'low unemployment is bad' when what they really mean is you're not available enough for their standards. It's all about making you jump through hoops and hope you give up. Keep fighting it!

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Wait I'm confused too - how can low unemployment be bad for getting benefits? That doesn't make any sense to me either.

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It's not that low unemployment is bad for benefits. The issue is likely that OP has work restrictions that limit their availability, and NYS Department of Labor is questioning whether they're truly able and available for work as required.

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