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The whole NYS Department of Labor system is overwhelmed right now! I've been waiting 4 weeks myself and every time I call I get that stupid automated message about high call volume. How are we supposed to pay rent when they can't even process claims properly?? This is exactly why people lose faith in government services.
Wait are you sure about that economic thing? I thought when unemployment goes up prices usually go down because people spend less money. This doesn't make sense to me at all.
If you're having trouble reaching NYS Department of Labor for historical data or any current claim issues, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be helpful if you need to verify specific data points directly with someone at the department.
The unemployment system was SO much different pre-pandemic. Like, people actually complained when their weekly claims took more than a few days to process. Now everyone's used to waiting weeks for adjudication. Those 2017 numbers seem almost quaint compared to what we went through in 2020-2021 when everyone was filing for UI benefits.
Wait I'm confused... I thought if you retire you get a pension or 401k? Why would you need unemployment? Isn't that like double dipping?
The whole system is designed to make you lose benefits! They don't clearly explain when to file and then penalize you for not knowing their arbitrary rules. Classic NYS Department of Labor bureaucracy.
Scarlett Forster
ugh the whole NYS Department of Labor system is so confusing. I filed 3 weeks ago and STILL don't know my benefit amount because my claim is stuck in some kind of review. Can't get through on the phone either - always busy signal or they hang up after an hour on hold.
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Arnav Bengali
•I had the same problem with getting through to NYS Department of Labor by phone. Found this service called Claimyr (claimyr.com) that actually got me connected to an agent in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting nowhere.
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Sayid Hassan
just to add - make sure you're filing your weekly claims even while waiting for your determination! lots of people miss this and then have trouble getting backpay later
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