New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to ask about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck in adjudication limbo.

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Thanks for this! I've been trying to call for days and keep getting disconnected.

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Also remember you need to have worked enough hours and earned enough wages in your base period. For 2025 it's pretty specific requirements. And once you start collecting you HAVE to do the job search activities they require or they'll cut you off.

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How many job contacts do you need per week? I heard it was 3 but someone told me it changed.

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depends on ur situation tbh... if theres any red flags it could take months. but most ppl get approved pretty quick if everything checks out

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Oh this brings back memories! When I was laid off from my teaching job a few years ago, it took forever to get approved because they had to verify my work history or something. But my friend who got laid off from Target got approved super fast. I think it just depends on your specific case and how busy they are.

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The NYS Department of Labor system is deliberately slow to discourage people from filing. They make it as difficult as possible hoping you'll just give up and find another job instead of collecting benefits you're entitled to. It's all about saving the state money at the expense of working people who paid into the system.

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While the system can definitely be frustrating, the processing times are mainly due to verification requirements and high volume. They do need to confirm employment history and separation details to prevent fraud.

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Just keep filing your weekly claims and wait it out. Nothing else you can really do at this point.

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If you're having trouble getting through on the website, I actually found a service called Claimyr that helped me reach a NYS Department of Labor agent when I was stuck. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I couldn't get through the regular phone lines.

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Is that legit? I don't want to get scammed when I'm already stressed about money.

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Yeah it's real, they just help you get through to the actual NYS Department of Labor people. But honestly try the website first since that's free and works for most people.

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Just want to add that you should apply even if you think you might not qualify. Let them determine eligibility rather than assuming you don't qualify. The worst they can say is no, but you might be surprised.

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I was in a similar situation last year and had trouble getting through to NYS Department of Labor to ask about options. Spent weeks calling and either getting busy signals or hung up on. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed there are no extensions available but helped me understand other benefit programs I could apply for. Worth checking out if you need to speak with someone directly.

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Thanks, I'll look into that. I've been trying to call for days with no luck.

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wait I thought there were extended benefits when unemployment rates are high? isn't that automatic or something

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Extended Benefits (EB) are triggered when state unemployment rates hit certain thresholds, but New York's rate hasn't been high enough to trigger EB recently. It's a federal-state program that's separate from regular UI.

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