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ugh the whole unemployment system is such a mess. took me FOREVER to even get my first payment and then when i called to ask about the amount they gave me the runaround for hours. the average payment doesnt matter if you cant even get approved in the first place!!
I had trouble reaching NYS Department of Labor to get clarification on my disqualification. The phone lines are always busy and online messages take forever. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and redialing.
If you're having trouble getting through to the NYS Department of Labor when you have questions about claim statuses like this, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I needed to talk to someone about my adjudication status and actually got through instead of sitting on hold for hours.
The processing - web status is just part of their normal workflow. Once it clears processing, you'll see it change to released and then your payment will be deposited according to your usual schedule. Don't stress about it unless it stays in processing for more than a week - that would indicate a potential issue that might need follow-up.
The WORST type is when they hit you with an overpayment notice on top of everything else. Like not only did they decide you shouldn't have gotten benefits, but now you owe them money back with interest and penalties. That's a nightmare scenario that can follow you for years.
Oh god I hadn't even thought about that possibility. Do they always do overpayment demands when they reverse a decision?
Sara Hellquiem
The base period thing caught me too - I thought if I worked and paid into unemployment I'd automatically qualify but there's all these weird timing rules. Make sure when you reapply you wait until you have enough quarters of earnings in your base period.
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Charlee Coleman
Wait I'm confused about the base period thing too. If someone worked for 6 months wouldn't that be enough? How many quarters do you need exactly? I might have the same problem when my temp job ends next month.
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Lucas Schmidt
•You need earnings in at least 2 quarters of your base period, and your total base period wages need to be at least 1.5 times your highest quarter. It's not just about how long you worked but when you worked relative to when you file your claim.
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