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Had a nightmare trying to reach someone at NYS Department of Labor to ask about this exact question last month. Spent hours on hold and kept getting disconnected. Finally used a service called Claimyr that got me through to an actual agent who explained everything clearly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.
Whatever you do, don't just quit without having a solid plan. Even if you think you have good cause, there's always a risk the NYS Department of Labor will see it differently. Maybe try to get fired instead? I know that sounds weird but sometimes it's better for your unemployment case.
If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I found a service called Claimyr that helped me get through to an actual agent when I was dealing with questions about my job search requirements. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I needed to explain my educated unemployment situation directly to someone at NYS Department of Labor.
ugh this system is designed to make you feel like garbage about yourself. the hoops they make you jump through with the job search requirements and all that paperwork... its like they want you to give up and stop claiming benefits. hang in there, youre not alone in feeling this way
I feel you on this one. When I was unemployed I basically had to treat taking care of my mental health like a part time job. Exercise helped a lot even if it was just walking around the block. Also maybe look into whether your area has any free mental health resources or support groups specifically for people who are unemployed.
Ella Russell
I had this exact problem last year and couldn't get through to NYS Department of Labor on the phone for weeks. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look at my wage history and confirm I could file a new claim.
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Victoria Scott
•Interesting, never heard of that before. How does it work exactly?
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Zara Perez
•sounds too good to be true but honestly anything is better than trying to call nys department of labor myself
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Mohammed Khan
good luck with the new claim! the process takes forever though so don't expect anything quick
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