Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Miguel Silva
I've been trying to reach NYS Department of Labor for weeks about my own quit vs fired situation and their phone lines are always busy. Getting really frustrated with this whole process. Has anyone found a way to actually talk to someone there?
I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent when I couldn't reach them myself. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of calling and getting hung up on.
Wait so you can get unemployment even if you quit?? I thought that was only for people who got fired or laid off. This changes everything for my situation...
Only if you quit for 'good cause' - things like unsafe working conditions, harassment, significant changes to your job duties or hours, etc. Regular voluntary resignation usually disqualifies you.
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Skylar Neal
same boat here, trying to figure out all the rules. is there a difference between being laid off vs fired for attendance issues? asking for a friend... 😬
Leo McDonald
Been through this twice unfortunately. Key things: always file on your assigned day of the week, never lie about anything even small stuff, keep copies of EVERYTHING, and if you work part-time while claiming report every penny. The NYS Department of Labor will eventually find out about unreported income and hit you with an overpayment that's way worse than just being honest upfront.
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To answer your question about job search audits - yes they absolutely can and do ask for documentation. You need to keep records of where you applied, when you applied, what type of position it was, and contact information. I recommend keeping a spreadsheet or using their online job search log if they have one. The 3 job contacts per week requirement is current as of 2025 and includes things like submitting applications, attending job fairs, networking events, or even informational interviews.
Amina Sy
•Good to know about keeping records. This all sounds more complicated than I expected but at least I understand the basics now.
One more thing - if you have trouble getting through to NYS Department of Labor by phone for questions about your claim, I recently discovered a service called Claimyr (claimyr.com) that helps you actually reach a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my claim got stuck in adjudication and couldn't get through the regular phone lines. Pretty straightforward and actually got me connected to an agent who could help resolve my issue.
interesting, never heard of that but might be useful if i run into problems
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Aiden Chen
ugh the my.ny.gov website is so confusing though. took me forever to find the actual unemployment section and then i kept getting error messages when trying to submit
Zoey Bianchi
•I had the same problem! The site crashed on me twice during my application. I had to call NYS Department of Labor to finish it over the phone but good luck getting through - the wait times are insane.
Actually, if you're having trouble reaching NYS Department of Labor by phone, I used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of being on hold when I needed to check my claim status.
Make sure you have a good reason for leaving your job too. If you quit without good cause or got fired for misconduct, you probably won't qualify. The application will ask about your separation reason and NYS Department of Labor will verify with your employer.
I was laid off due to company downsizing, so I think I should be okay on that front.
Benjamin Kim
I had trouble getting through to NYS Department of Labor when I needed to verify my partial claim status. After weeks of busy signals and dropped calls, I ended up using Claimyr.com to get connected to an actual agent. They have this system that calls you back when an agent is available instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier.
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Samantha Howard
•Never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly. I've spent hours on hold just to get disconnected.
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Megan D'Acosta
Just make sure you apply as soon as possible because there's usually a waiting week and you can't get benefits for weeks you don't file. Even if you're not sure you qualify, it's better to apply and let them decide rather than miss out on potential benefits.
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