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I'm going through the exact same nightmare right now! Just got hit with a $3,100 overpayment notice and I'm completely overwhelmed. Reading through everyone's experiences here is both terrifying and reassuring at the same time. One thing I noticed from my determination letter is that they're claiming I didn't report income for weeks where I KNOW I reported everything correctly. I've been keeping detailed records because I was paranoid about making mistakes, but now I'm second-guessing everything. Has anyone had success with requesting the specific calculation details from DEO? Like, can they show you exactly how they arrived at the overpayment amount? I feel like I'm flying blind trying to figure out what they think I did wrong. Also, for those who successfully appealed - how long did it take from filing the appeal to actually getting a hearing date? I'm worried about the financial stress dragging on for months while this gets resolved. Thanks to everyone sharing their stories and advice. This community is literally the only place I've found real information about dealing with these overpayment nightmares!
Hey Giovanni, I totally feel your stress right now! I'm dealing with a $4,200 overpayment myself and just filed my appeal yesterday. From what I've learned reading through all these responses, you CAN request the specific calculation details from DEO. When you call them (and definitely try that Claimyr service someone mentioned), ask them to break down exactly which weeks they're claiming you misreported and the specific dollar amounts. Don't let them give you vague answers - make them show their work! As for timing, it sounds like hearing dates are taking 2-3 months right now because they're so backlogged. I know that's not what you want to hear, but at least we know what to expect. The important thing is getting that appeal filed within the 20-day window. One thing that's helped me stay organized is creating a spreadsheet with my pay dates, the amounts I reported each week, and what my actual income was. It's making it much easier to spot any discrepancies or timing issues like @Chloe Robinson mentioned. Hang in there - it sounds like a lot of people are successfully fighting these if they have their documentation together!
I'm dealing with this same situation right now - got hit with a $2,950 overpayment notice three weeks ago and I was absolutely panicking at first. After reading through everyone's experiences here, I wanted to share what I've learned so far. The biggest thing that helped me was realizing that DEO makes A LOT of mistakes with these determinations. I spent hours going through my records and found that they were double-counting income from a two-week pay period where my employer paid me for the previous week and current week together. It showed up as unreported income because of how the dates lined up. For anyone just getting started with this process: 1. Don't panic (easier said than done, I know!) 2. Gather EVERYTHING - pay stubs, bank statements, screenshots of your weekly certs if you have them 3. Create a timeline matching your actual pay dates to the weeks you certified 4. File your appeal immediately through CONNECT - don't wait I'm still waiting for my hearing date (filed appeal 2 weeks ago), but getting organized and understanding exactly what they're claiming has made me feel so much more confident about fighting this. The people in this community who've won their appeals all seem to have one thing in common - they had solid documentation and didn't give up. Hang in there everyone - sounds like we have a real fighting chance if we stay organized and persistent!
Wow, reading through all these experiences really shows how widespread this problem is! I'm currently at 6 weeks pending adjudication for about 2 months now, and like everyone else, I keep getting the runaround from phone reps who can't actually help. @Steven Adams your success story gives me real hope - I had no idea about the CareerSource option! I'm calling mine tomorrow to find out when DEO staff are available. @Grace Durand I'm also going to look into Claimyr since you and others had success with it. It's infuriating that we have to become experts in navigating this broken system just to get what we're legally entitled to, but I'm grateful for this community sharing what actually works. The solidarity here is keeping me motivated to keep fighting instead of just giving up like they clearly want us to do.
@Freya Collins I m'so glad this thread is helping people! It s'honestly heartbreaking how many of us are dealing with the same nightmare. When I first posted, I felt so alone and frustrated, but seeing everyone share their strategies and support each other has been incredible. The fact that we have to become experts just to access our own benefits is absolutely ridiculous, but at least we re'figuring it out together. I m'keeping notes on everyone s'advice - the CareerSource route, Claimyr, specific language to use with reps, calling at 7:30am, etc. It s'like we re'building our own survival guide for this broken system. Please keep us updated on how your CareerSource visit goes! We re'all rooting for each other here.
This thread has been incredibly helpful! I'm dealing with 12 weeks pending adjudication for about 5 months now - longest I've seen mentioned here. Reading everyone's experiences and solutions gives me hope that there IS a way through this maze. I've tried the regular phone route dozens of times with no luck, but I hadn't heard about the CareerSource option or Claimyr before finding this discussion. @Steven Adams - your step-by-step breakdown and success story is exactly what I needed to see! I'm calling my local CareerSource tomorrow to find out their DEO schedule. @Grace Durand and others who mentioned Claimyr - I'm definitely looking into that too since multiple people had success with it. It's both comforting and infuriating to see how many of us are stuck in the same broken system. The fact that we have to crowdsource solutions just to access benefits we're legally entitled to is absolutely insane. But I'm so grateful for this community sharing what actually works instead of just complaining (though we have every right to complain!). Will definitely update once I try these strategies. Thank you all for not giving up and sharing your knowledge!
@Max Reyes 12 weeks for 5 months is absolutely brutal - I m'so sorry you ve'been stuck that long! But you re'right, this thread has become like our own survival guide for navigating DEO s'broken system. It s'crazy that we have to become researchers and strategists just to get our own benefits, but at least we re'helping each other figure it out. I m'really hoping the CareerSource route works for you - it seems to be the most successful strategy from what everyone s'shared. The fact that in-person DEO reps have more authority makes total sense, even though it shouldn t'be this hard to access them. Definitely keep us posted on how it goes! We re'all in this fight together, and seeing people like @Steven Adams succeed after months of struggle gives me hope that persistence really does pay off eventually.
So glad you got it sorted out! That's exactly what I was hoping would happen when I mentioned Claimyr. The fact that DEO admitted there was a "glitch in their system" is both infuriating and sadly typical - how many people probably missed their hearings because of this same issue? At least now you have everything you need to prepare properly. Make sure to submit those tax forms and pay stubs at least 24 hours before the hearing like the instructions say. Good luck with your appeal!
Wow, that's such a relief! I'm dealing with a similar issue right now where DEO says I have a hearing scheduled but I never got any notice either. Reading through this thread has been super helpful - I had no idea there was a separate appeals office number or that email address. The fact that they admitted it was a "system glitch" is crazy though... makes you wonder how many people have been screwed over by these technical problems. Definitely going to try that Claimyr service if I can't get through the regular way. Thanks for sharing your update and good luck with your hearing!
This is exactly why DEO's system is so broken - "glitches" that prevent people from getting proper notice of their hearings should be unacceptable. I'm glad you were able to get through and get the information you needed, but it's really concerning how many people probably miss these hearings through no fault of their own. For anyone else in this situation, document EVERYTHING - take screenshots of your CONNECT account showing the hearing date, save any emails or correspondence, and if you do get through to someone who admits there was a system error, ask them to email you confirmation of that conversation. This kind of documentation can be crucial if you end up needing to file additional appeals later. The fact that you had to pay a third-party service just to reach your own state agency is ridiculous, but I'm glad it worked out in the end!
This whole situation is a perfect example of why Florida's unemployment system needs serious reform. I'm new here but I've been reading through posts and it's shocking how many people are dealing with these kinds of "system glitches" that conveniently make it harder for claimants to get their benefits. The fact that @Yuki Kobayashi had to pay a third-party service just to contact their own state agency is absolutely ridiculous. What happens to people who can t'afford that extra cost? They probably just miss their hearings and lose their appeals through no fault of their own. I m'glad this worked out, but the system shouldn t'be this broken in the first place. Thanks for documenting everything here - it s'really helpful for those of us who might face similar issues.
hey guys i have a kinda related question - if I get a job but it doesn't start for 3 weeks do I still claim those weeks or does my claim end when I accept the offer even if I'm not getting paid yet??
You should continue claiming weeks until you actually start working. Your eligibility is based on when you're earning wages, not when you accept an offer. Make sure to report the job offer in your work search activities, but keep claiming until your first day of work. Congratulations on the new job!
Glad to hear your payment finally went through! This is actually pretty common - I've seen this happen to several people with their final payments. The DEO does seem to put extra scrutiny on the last payment, probably to make sure everything adds up correctly before they close out your claim. For anyone else reading this who might be in a similar situation, just keep checking your account daily and try not to panic if it takes a few extra days. The system usually works itself out, it's just nerve-wracking when you're depending on that money!
This is so helpful to know! I'm actually approaching my final few weeks of benefits and was already starting to worry about whether my last payment would process normally. It's good to hear that the extra delay is standard procedure and not necessarily a sign that something's wrong. Thanks for sharing this insight - it'll save me (and probably others) a lot of unnecessary stress when the time comes!
Lucas Parker
I went through something very similar last year when I claimed 4 back weeks after a CONNECT glitch locked my account. All my back weeks went to "waiting adjudication" too and I was terrified I'd lose the money. Here's what I learned: the adjudication is usually just to verify you met the work search requirements during those weeks and weren't working/earning income that would disqualify you. In my case, it took about 3 weeks but I did get all my back pay. The key is staying on top of it - check your CONNECT inbox daily for any fact-finding questionnaires they might send. If you don't respond to those within the deadline (usually 10 days), your claim gets denied. Also document every call you make to DEO with dates/times and what they told you. The system is definitely broken but most people do eventually get their money if they stay persistent.
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Zoe Kyriakidou
•This is really reassuring to hear from someone who went through the exact same situation! Three weeks isn't ideal but it's way better than the 2+ months some people mentioned. I'm definitely going to check my CONNECT inbox religiously for any questionnaires. Did they send you a fact-finding questionnaire during your adjudication, or did it resolve without needing additional documentation? I'm trying to prepare for what might be coming next.
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Finley Garrett
I'm dealing with this exact same issue right now! My account was also locked for address changes and when I claimed my back weeks last week, they all went to "waiting adjudication" too. It's so stressful not knowing what's going to happen. Reading through everyone's experiences here is actually really helpful though - at least now I know this is normal when claiming back weeks and not some kind of red flag on my account. I'm going to try calling first thing tomorrow morning and ask for a Tier 2 agent like someone suggested. Has anyone had luck getting through early in the morning vs later in the day? I'm wondering if there's a better time to call when the wait times might be shorter.
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