I'm dealing with this exact same issue right now! Been stuck in that login loop for the past 3 days and it's driving me crazy. I've tried everything - different browsers, clearing cache, using my phone instead of laptop, logging in at different times of day. Nothing works! Reading through everyone's experiences here, it sounds like this is almost always an account flag that needs to be cleared by a DEO agent. The fact that they don't send any notification when your account gets flagged is absolutely terrible system design. How are we supposed to know there's even a problem if they don't tell us? I'm definitely going to try that Claimyr service that @Tami Morgan and others mentioned. At this point I've wasted so much time trying to fix this myself that paying for help seems worth it. Thanks everyone for sharing your solutions - it's really helpful to know I'm not going crazy and this is a known issue with their system!

I'm experiencing this exact same login loop issue right now! It's so frustrating - I keep getting sent back to that warning page no matter what I try. I've been reading through all the suggestions here and it sounds like this is almost always caused by some kind of account flag that DEO doesn't bother to notify you about, which is absolutely ridiculous system design. I've already tried different browsers, clearing cache, using my phone instead of computer, and logging in at different times of day. Nothing has worked so far. Based on everyone's experiences here, it seems like I'm going to need to speak with a live DEO agent to get whatever flag is on my account cleared. I'm definitely going to look into that Claimyr service that several people mentioned - sounds like it could save me days of trying to get through on my own. Thanks to everyone who shared their solutions and experiences. It's really helpful to know this is a known issue and not something I'm doing wrong!

thanks for the update!! gonna try claimyr tomorrow cuz im still locked out. this is ridiculous we have to go through all this just to access our own accounts 🙄

Glad to hear you got it resolved @Zainab! This is exactly the kind of info we all need. I've been dealing with similar access issues for the past few days and was about to lose my mind. Going to try the Claimyr route since direct calling hasn't worked for me either. It's crazy that we have to jump through all these hoops just to access our own unemployment benefits, but at least there's a solution that actually works. Thanks for following up with what fixed it!

Congratulations on landing the job! Just to add one more perspective - I went through this same situation about 6 months ago and everything worked out fine following the advice others have given here. The key things that helped me were: 1) Keep doing ALL 5 work searches every week until July 5th (I know it feels pointless but DEO doesn't care), 2) Answer YES when they ask about accepting work and put your start date, 3) Still answer YES to being available for work until you actually start. I was paranoid about messing something up so I also called the employer to double-confirm my start date a week before starting. The transition from UI to regular paychecks went smoothly and I didn't lose any benefits I was entitled to. You're in the home stretch - just keep following the same routine for 3 more weeks!

I went through this exact same situation last fall! One thing I want to emphasize that others have touched on - make absolutely sure you understand the difference between "accepting a job offer" and "starting work" when filling out your weekly claims. DEO considers you unemployed until your actual first day of work, not when you accept the offer. I made the mistake of overthinking this and almost talked myself out of claiming benefits I was entitled to. Also, if your new employer offers any pre-employment activities (like orientation, paperwork, drug testing, etc.) before your official start date, those usually don't count as "work" unless you're being paid for them. Just keep doing exactly what you've been doing - the 5 work searches, weekly claims, staying available - until July 5th. The system is set up to handle this transition period, even though it doesn't feel very intuitive! Best of luck with the new job!

One important detail about the ID.me video verification option: make sure you're initiating this process directly through the link in your CONNECT portal. If you just go to ID.me separately, the verification won't automatically link to your DEO account even if you complete it successfully. I made this mistake and had to do the whole process twice.

I'm so glad to see this thread helped you get through the verification process! The CareerSource suggestion was brilliant - they really are underutilized resources for these kinds of technical issues. For anyone else reading this who might be in a similar situation, I'd also recommend checking if your local library has phones available for public use. Some branches have phones specifically for people dealing with government services, and the librarians are usually pretty understanding about these kinds of urgent situations. The key thing is just getting access to ANY working phone number temporarily, even if it's not "yours" - as long as you can receive the verification text in real time, ID.me will accept it.

Thanks! I'll update again when I get the payment. Fingers crossed it comes through without any more issues.

Congrats on getting it resolved! This is such a helpful thread - I'm bookmarking it in case I run into the same issue. The CONNECT system really needs a major overhaul, but it's good to know there are workarounds when these glitches happen. Thanks everyone for sharing your experiences and solutions!