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just so you know representative offices are slammed with DEO cases right now my girlfriends sister works for a state rep and they get like 50+ unemployment emails every single day so it might take them awhile to get to yours
That makes sense, though it's depressing to hear. I guess I'm just one of thousands dealing with the same problems. I'll try to be patient with the rep's office while exploring these other options people have suggested.
Hey Ethan, I feel your pain! I just went through almost the exact same situation last month - 7 weeks of "pending adjudication" for a misconduct flag when I was clearly laid off due to budget cuts. What finally broke the logjam for me was a combination of things people have mentioned here. First, I went to my local CareerSource office and they were able to make some calls on my behalf. Second, I kept hitting that adjudication direct line (321) 754-9289 every morning at 7:30am until I got through. When I finally reached an actual adjudicator, she could see that my former employer had never responded to their requests for information, so she was able to make a decision based solely on my termination paperwork. The whole thing was resolved within 48 hours after that call, and I got all my back pay. Don't give up - you're probably closer to resolution than you think! The key is getting to an actual adjudicator who can see your full file, not just a general customer service rep.
Glad I could help! DEO's letters can be really confusing. Make sure you look at the Base Period box on your Monetary Determination letter - it shows exactly which quarters they're using to calculate your benefits. Then check if all your employers during those quarters are listed correctly with the right wage amounts.
Just did that. Looks like they're missing my income from my side job during Q4 2023. Going to submit that documentation ASAP. Thanks for saving me from sending in the wrong info!
Pro tip: When you submit your wage documentation for the missing Q4 2023 income, also include a cover letter explaining exactly what's missing and why. I had to do this last year and the cover letter helped them process it faster because they knew exactly what to look for. Also, if your side job was 1099 work, make sure you have your 1099 form AND quarterly tax payments as proof - sometimes they want both. Good luck!
Been through this nightmare TWICE now. Even when you submit the right docs they sometimes claim they never received them! ALWAYS take screenshots of your confirmation screens and note down confirmation numbers. The DEO "loses" documentation all the time and then blames claimants!!
I went through this exact same confusion last year! The DEO's wording is absolutely terrible. Just to add to what everyone else has said - make sure you also keep copies of everything you submit for your own records. I had to resubmit documents twice because their system had "technical issues" and lost my first upload. Also, if you get any error messages during upload, try again in a different browser - Chrome worked better for me than Firefox. The whole process is frustrating but hang in there! Once you get the right documents uploaded with the correct date range (your NEW claim date), it should go through. Good luck!
Hey Zane, I'm in a similar boat - 7 weeks and counting here. One thing that helped me get some movement was filing a complaint with the Florida Department of Commerce. You can do it online and it creates a paper trail that forces them to respond within a certain timeframe. Also, try calling first thing in the morning right when they open (8 AM) - I've had better luck getting through then. The waiting is brutal but don't give up! šŖ
Liam McGuire
One more thing to consider - depending on the amount of the bonus, it may affect just one week of benefits or potentially more. If the bonus amount exceeds your weekly benefit amount, you may be disqualified for that week entirely. If it's really substantial, it could impact multiple weeks. When you speak with DEO, ask them specifically how they'll allocate the bonus amount.
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QuantumQuasar
ā¢I didn't even think about that! The bonus is about $2,400 before taxes, and my weekly benefit amount is $375. So I guess that means I'll lose several weeks of benefits? This really sucks since I earned this money months ago when I was still employed.
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Giovanni Greco
I just checked the most current DEO handbook, and they calculate earnings impact by looking at your weekly benefit amount (WBA). For any week where you report income: ⢠If you earn less than $58, your benefits aren't affected ⢠If you earn between $58 and your WBA, they deduct 80% of what you earned from your weekly payment ⢠If you earn more than your WBA, you won't receive benefits for that week With a bonus of $2,400, you'll likely have at least 6-7 weeks where you're disqualified from receiving benefits, depending on how DEO chooses to allocate it. Definitely get clarification on this when you speak with them.
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QuantumQuasar
ā¢Thank you for the detailed explanation. I managed to get through to DEO using the Claimyr service, and you were right. They're allocating my bonus across multiple weeks, so I won't receive benefits for about 6 weeks. The good news is they weren't treating it as fraud since I called to self-report the error. The agent noted everything in my file and told me to keep claiming weeks as normal. At least I don't have to worry about getting in trouble now!
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