UPDATE: I finally got through to DEO!!! The Claimyr service actually worked - took about 35 minutes but I finally spoke to a real person. Turns out my employer had contested my claim saying I was fired for misconduct (absolutely not true - I was laid off with 15 other people). The agent was able to see that no one had contacted me for my side of the story, which is why it was stuck. She's sending it to an adjudicator today and said they should contact me within 48 hours for a fact-finding interview. She also noted the hardship with my utilities about to be shut off. Finally some progress! Will update again when I hear more.

Wow, what great news about finally getting through! I'm so glad the Claimyr service worked for you. Your situation with the employer falsely claiming misconduct is unfortunately super common - they do it to try to avoid paying into the unemployment system. Since you were part of a mass layoff with 15 others, you should have a really strong case. Make sure to document everything for your fact-finding interview - any layoff notices, emails about the downsizing, maybe even contact info for your former coworkers who were also laid off as potential witnesses. The adjudicator will want to hear the full story. Fingers crossed they expedite this given your utility situation! Keep us posted on how the interview goes.

This thread has been an absolute lifesaver for me as someone who just started navigating Florida's unemployment system! @Malik Robinson, I can't believe you had to endure an 8-week nightmare over a single day date discrepancy - but I'm so relieved you finally got your money and all the back pay. Your detailed documentation of the entire process from start to resolution is incredibly valuable. As a complete newcomer to this community, I'm honestly shocked at how systematically broken DEO appears to be. Reading about everyone's experiences with 5-13 week delays AFTER fact finding completion, all for issues that get resolved in minutes once a human actually reviews them, really shows this isn't about complexity - it's about artificial bottlenecks that seem designed to exhaust people into giving up. The collective strategies shared here are pure gold: documenting everything from day one, using urgent subject lines in CONNECT messages, contacting state representatives, trying services like Claimyr, and pursuing multiple approaches simultaneously. It's outrageous that we need these workarounds just to access benefits we've paid into, but I'm incredibly grateful this community exists to share real solutions that actually work. This entire thread should be required reading for anyone filing in Florida - it's more practical and helpful than anything DEO has ever provided! Thank you to everyone who took the time to share their experiences and timelines. This kind of peer knowledge sharing is literally preventing people from falling through the cracks of a broken system.

This thread is absolutely incredible and should be stickied as essential reading for anyone dealing with Florida unemployment! @Malik Robinson, your persistence through that 8-week nightmare and detailed documentation of every step is going to save so many people from similar ordeals. The fact that it all came down to a ONE DAY date discrepancy that was resolved in literal minutes once someone actually looked at it perfectly captures the absurdity of DEO's system. As someone completely new to this community, I'm both grateful and horrified to learn how systematically broken this process is. The collective experiences shared here - 5-13 week delays AFTER fact finding, simple issues sitting in digital purgatory indefinitely, needing paid services or political intervention just to access benefits we've earned - paint a clear picture of deliberate dysfunction designed to exhaust people into giving up. The strategies outlined in this thread are pure gold: document everything from day one, use urgent subject lines in CONNECT messages, contact state representatives, consider services like Claimyr, and pursue multiple approaches simultaneously. It's outrageous that we need these workarounds, but I'm so grateful this community exists to share real solutions that actually work. Thank you to everyone who shared their timelines, strategies, and what finally worked - this kind of peer knowledge sharing is literally the difference between getting benefits and falling through the cracks. This thread is more helpful than anything DEO has ever published!

I'm in the exact same situation! Haven't received anything since March 8th and like everyone else, my account shows "processed" but zero money in my bank account. I've called probably 30+ times and either get hung up on or told they'll "look into it" with no follow-up. Reading through all these comments gives me some hope though - going to try that payment trace option and look for the resolution form in my CONNECT inbox. It's insane that so many of us are dealing with this exact same issue and DEO just expects us to figure it out ourselves. Thank you everyone for sharing your experiences and solutions!

I've been dealing with the exact same nightmare since March 15th! Like so many others here, my CONNECT shows "processed" but my bank account is still empty after months. Reading through all these comments has been both frustrating and reassuring - at least I know I'm not alone or going crazy. I tried the payment trace option that @Amina Sy mentioned but keep getting that "temporarily unavailable" error. Haven't received the resolution form in my inbox yet either, but I'm checking multiple times daily now. Has anyone who got their payments through the resolution initiative had any issues with the lump sum affecting their taxes or anything? Just want to be prepared when (hopefully when, not if) mine finally comes through. This whole situation has been absolutely devastating financially and emotionally. Thank you all for sharing your experiences and keeping hope alive!

Hey Isabella, I just wanted to chime in as someone who went through almost the exact same situation earlier this year. Had 7 weeks stuck in adjudication because my former employer claimed I "abandoned my job" when they actually eliminated my entire department. It's absolutely maddening how they put the burden on us to prove we're telling the truth. Since you mentioned you got through via Claimyr and have that HR email documenting your layoff, you're actually in a really strong position. When that supervisor calls back (and keep calling if they don't), make sure to ask them to email you a copy of whatever your employer submitted disputing your claim. You have a right to see their side of the story, and often their version has inconsistencies that work in your favor. Also, if you haven't already, file a wage theft complaint with the Department of Labor if your employer is trying to avoid paying into unemployment insurance by lying about layoffs. It won't help your current claim but it puts them on notice that this behavior isn't acceptable. The waiting is brutal but you're so close to getting this resolved! Keep us posted on how the supervisor call goes - your persistence is inspiring and will definitely help others in similar situations.

Isabella, I'm really glad to see you got some traction with Claimyr and have someone looking at your case now! Your situation is unfortunately way too common - employers disputing legitimate layoffs just to avoid paying unemployment taxes is such a scummy practice. One thing I learned when I went through a similar dispute last year: if that supervisor doesn't call back within their promised timeframe, don't wait more than 2-3 business days before following up. When I got passive and waited "patiently" for callbacks, my case just sat there for weeks. But when I stayed on top of them with regular follow-ups, things moved much faster. Also, since you mentioned having that HR email about your layoff - that's golden evidence! Make sure you have it ready to send immediately if they ask. I'd also recommend taking screenshots of it in case the original gets corrupted or lost somehow. The fact that you're now employed actually works in your favor here because it shows you weren't just trying to milk the system - you genuinely needed those benefits during your unemployment period. Keep fighting for that money you're owed, and definitely keep us updated on how the supervisor call goes!

As someone brand new to this community and the Florida unemployment system, this entire thread has been incredibly eye-opening! I just filed my first claim a few weeks ago and had no idea that these "on hold" situations were so common. What really stands out to me is how everyone here has basically had to become experts on workarounds for a system that should just work properly. The fact that @Luca Esposito got his payment but CONNECT still showed "on hold" perfectly illustrates how unreliable the official system is. I'm taking notes on all the practical advice shared here - checking payment methods directly instead of trusting CONNECT status, the 2-4 week timeline for mysterious holds to resolve, optimal calling times, and resources like the monetary reconsideration option. This is exactly the kind of real-world knowledge that new claimants desperately need but can't find anywhere in DEO's official guidance. It's both frustrating and comforting to see how this community has come together to fill the information gaps left by the DEO's poor communication. Thanks to everyone who shared their experiences - you're helping so many people understand what to expect and feel less alone in dealing with this confusing process!

As a newcomer to this community, I'm so grateful to have found this thread! I'm currently dealing with my first unemployment claim and was completely bewildered when one of my weeks went "on hold" with absolutely no explanation from DEO. Reading through everyone's experiences here has been incredibly reassuring - especially @Luca Esposito's update that the payment eventually came through after 3 weeks even though CONNECT never updated properly. That gives me hope that my held week isn't just lost forever! The practical advice shared here is invaluable - I had no idea about checking my actual payment method instead of trusting what CONNECT shows, or about resources like the monetary reconsideration option @Mateo Rodriguez mentioned. It's clear that successfully navigating the DEO system requires this kind of community knowledge that you simply can't get from their official resources. This thread perfectly demonstrates why this community is so important - real people sharing real experiences and actionable advice for dealing with a confusing and often frustrating system. Thanks to everyone who took the time to help others understand what to expect. It really helps newcomers like me feel less alone in this process!