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My phone bill was insane from all the calling attempts. Had to upgrade my plan twice because I was going over my minutes every month.
Best time summary: Wednesday/Thursday 2-3pm. Avoid: Monday mornings, lunch 12-1:30pm, after 4pm any day, Friday afternoons. Good luck everyone!
If you're still trying to call manually, at least use speaker phone and do other things while redialing. Don't just sit there getting frustrated. Make breakfast, do laundry, whatever keeps you sane during the process.
Bottom line: reaching a live person at the CA EDD phone number is possible but requires either incredible patience/luck with manual calling or using a service that automates the process. Don't let anyone tell you it's easy - it's genuinely one of the hardest government phone systems to navigate.
For those still manually calling - avoid Fridays after 3pm. Even if you get through, you won't get issues resolved before the weekend.
UPDATE: Finally used Claimyr after reading these comments. Got connected to a Spanish agent in 32 minutes and resolved my mom's claim hold. Should have done this weeks ago instead of the manual calling nightmare.
Seriously, save yourself the misery. The peace of mind alone is worth it. Check out claimyr.com if you're tired of this phone nightmare.
StarGazer101
Don't waste time after 4pm trying to reach EDD representatives. They seem to stop taking new calls even though their hours say 5pm. Learned this after dozens of failed late afternoon attempts.
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NightOwl42
•So their posted hours aren't accurate?
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StarGazer101
•Technically they're open until 5 but good luck getting through after 4. They probably stop accepting new calls to handle existing queue.
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Ava Thompson
The reality is there's only one EDD representative number and it's completely overwhelmed. Until they fix their phone system, you either spend days calling manually or pay someone to call for you.
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Ava Thompson
•Most people don't realize until they actually need to call. Then you discover what everyone dealing with EDD already knows - it's nearly impossible.
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Zainab Ali
•Which is exactly why services like Claimyr exist. The manual process is so broken that automation becomes the only viable solution.
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