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For those still trying manually: bring snacks, water, and charge your phone fully. I've spent entire days redialing and you need to be prepared for the marathon. It's honestly exhausting.
This shouldn't be necessary in 2024. The fact that we have to treat calling a government office like survival camping is ridiculous.
Agree completely. That's why services like Claimyr exist - to handle this broken system so we don't have to waste our entire lives on hold.
Final success tip for Spanish speakers: When you finally get an agent, have your SSN, claim details, and specific questions written down in advance. The call could drop at any moment so make every second count.
One last tip: if you do get through and get disconnected, try calling back immediately. Sometimes the system will recognize your number and put you back in queue faster.
The most frustrating part about EDD phone number customer service isn't even getting through - it's staying connected. I've been disconnected 4 times after waiting over an hour on hold. The system drops about 40% of calls from what I've read.
For anyone still manually calling EDD phone number customer service: Wednesday and Thursday afternoons between 2-4pm seem to have the best success rates. Avoid Monday mornings completely - it's when everyone who couldn't get through over the weekend calls.
Even with perfect timing during service hours, the menu navigation takes forever. 1-wait-1-1-*** and then pray you don't get the 'too busy' message.
After 6 weeks of calling during proper service hours with zero success, I finally broke down and tried Claimyr. Should have done it on day 1 instead of wasting a month and a half of my life.
CosmicCrusader
Just got off a call using that customer service number. Took 85 attempts to get through, 2 hour hold, but finally got my issue resolved. Persistence pays off.
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CosmicCrusader
•About 3 days of calling on and off. Not realistic for most people but it can work if you have the time.
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Yara Khoury
•That's exactly why services like Claimyr exist. Nobody should have to make 85 attempts just to talk to someone.
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Chloe Robinson
The customer service number is your only free option but there's nothing free about spending 20+ hours trying to get through. Time is money.
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CyberSiren
•That's a good point. If I'm missing work to spend all day calling, I'm losing money anyway.
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Chloe Robinson
•Exactly. Sometimes paying for a solution is actually the cheaper option when you factor in lost time and opportunity cost.
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