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Hey, I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
$20 just to talk to someone? That's ridiculous. The system is so broken 🤡
I get it, but when you factor in the time saved and stress avoided, it's worth it for me. To each their own tho!
Here's what you need to do: 1. First, try to recall any possible answers you might have used. Common ones include your mother's maiden name, first pet's name, or the street you grew up on. 2. If that doesn't work, check your email. Sometimes companies send a confirmation email when you set up security questions, and you might have that stored somewhere. 3. Look for any physical notes or digital files where you might have written down the answer. 4. If all else fails, you'll need to contact customer support. Be prepared with: - Your account information - Proof of identity (they might ask for this) - Any other relevant account details 5. When you do get it reset, consider using a password manager in the future. They can store not just passwords, but also answers to security questions. Remember, security questions are becoming less common because of issues like this. Many companies are moving towards two-factor authentication instead, which is generally more secure and user-friendly. Good luck!
Wow, thanks for the detailed response! This is super helpful. I'll work through these steps and see where I get. Really appreciate it! 💯
anyone else think its ridiculous that we have to jump through so many hoops just to get the benefits we're entitled to? the system is clearly designed to make us give up 🤡
Preach! 🙌 It's like they're hoping we'll just get frustrated and go away
Conspiracy theory: maybe that's exactly what they want 👀
Hey OP, what specific error are you getting when you try to reestablish online? Might help to troubleshoot if we know exactly where it's failing.
It just says "System Error" and kicks me back to the home page. Super helpful, right? 🙄
Oof, that's annoying. Definitely sounds like a server-side issue. Not much you can do on your end for that one unfortunately 😕
Quick question - did you file for SDI before PFL? Sometimes that can cause issues if not done in the right order.
No, I didn't file for SDI. This is my first time dealing with any of this.
Hmm, then that's probably not the issue. Keep us updated on what you find out!
lol welcome to the wonderful world of government bureaucracy 🎪🤡 where nothing works and everyone's confused
have u tried faxing them? I know it sounds like were back in 1995 but I actually got a response that way lol
This is why we need to overhaul the entire system. It's not just you, it's happening to thousands of people. We should be organizing and demanding change!
Preach! 🙌 But how do we even start? It feels so overwhelming
Kirsuktow DarkBlade
idk if this helps but I've heard some ppl have luck contacting EDD through social media. Like, tweeting at them or messaging on FB. Might be worth a shot if nothing else is working
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Abigail bergen
•This actually worked for me once! I tweeted at them and got a DM asking for my info. Problem solved in like 2 days.
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Ahooker-Equator
ugh the EDD is such a dumpster fire rn. hang in there OP, we're all in the same sinking ship 🚢🔥
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