As someone who's been following this community for a while, I wanted to jump in because this situation is unfortunately way too common. @Kendrick Webb I'm so glad you were able to get this resolved! Your experience really highlights how broken the system can be - having an authorized payment just disappear into limbo for 3 weeks is unacceptable, especially when people are facing eviction. What really strikes me is how many different technical issues can cause this same problem. Reading through everyone's responses, it seems like there are so many potential failure points in the system - identity verification flags, payment processing errors, employer disputes, system updates, etc. It's like a minefield that disabled people have to navigate while they're already dealing with health issues and financial stress. The fact that @Jungleboo Soletrain mentioned the January 2025 system update is really concerning. If EDD knew they were implementing changes that could cause payment delays, they should have communicated that to claimants and had better support processes in place. Instead, people like you are left to figure it out on their own while facing eviction. Thanks to everyone who shared solutions like Claimyr and specific questions to ask representatives. This thread is going to be really valuable for other people who find themselves in similar situations.

This whole thread is such a perfect example of why we need this community. @Kendrick Webb's situation - having an approved payment just vanish for 3 weeks while facing eviction - is absolutely maddening, but the collective knowledge everyone shared here is incredible. From @Hattie Carson mentioning address flags to @TillyCombatwarrior sharing the Claimyr solution to @Jungleboo Soletrain's detailed breakdown of the technical issues and what specific questions to ask - this is exactly the kind of peer support that makes the difference between someone giving up and actually getting their benefits. What really stands out to me is how many different system failures can cause the same "authorized but missing" problem. It's like EDD has created this complex maze where payments can get stuck at multiple different points, but they don't give claimants any visibility into where things went wrong or how to fix it. The fact that the automated phone system showed "no payment records" while the online account showed authorization is particularly cruel - it makes people think their benefits were never approved in the first place. I'm bookmarking this entire thread as a resource. The step-by-step troubleshooting advice and specific questions to ask representatives could save someone weeks of stress and financial hardship. Thank you all for turning what started as one person's nightmare into a comprehensive guide for others who might face the same issue.

Just wanted to jump in here as someone who's been through the EDD disability process multiple times. A few things that might help: 1. **Check your spam folder** - sometimes EDD emails with attachments end up there and the forms display better when opened from spam for some reason 2. **Try different browsers** - I've found that Chrome sometimes displays EDD forms differently than Firefox or Safari 3. **Screenshot everything** - take screenshots of the forms as they appear in your email, even if they look garbled. This can be helpful when you call EDD to show you received them 4. **Ask about expedited processing** - if you mention you're having technical difficulties accessing the forms, sometimes they can flag your case for faster processing once you do get the info submitted The whole system is honestly a mess, but don't let it discourage you from getting the benefits you deserve. Most of the reps are actually pretty understanding about the technical issues once you explain the situation clearly. Also, if you do end up mailing anything, always send it certified mail with tracking. EDD has a habit of "losing" paperwork! 📮

OMG this thread is a lifesaver! 🙌 I literally just got the same DE 2517 form in my email yesterday and was panicking because I couldn't figure out how to fill it out. Reading everyone's experiences here has been so much more helpful than anything on the official EDD website. I'm definitely going to try the suggestions about checking different browsers and my spam folder first - such simple things but I never would have thought of them! And if that doesn't work, I'll call at 8 AM sharp with my form numbers ready and ask for a reference number like everyone's been saying. It's honestly ridiculous that we have to jump through all these hoops just to access basic government forms, but at least we're all helping each other figure it out. This community is amazing - thank you all for sharing your real experiences instead of just the usual bureaucratic runaround! Will definitely update once I get this sorted out. Fingers crossed! 🤞

wait i'm confusted... is SDI the same as disability? or is that something else? i thought those were diffrent things??

Update: I tried the Claimyr service someone mentioned and actually got through to EDD this morning! The representative explained that I needed to formally close my UI claim before SDI could process my claim. They helped me file the appropriate forms and said I should submit a new SDI application with updated medical documentation. They also put notes in my file about the situation. They said I should still file an appeal for the denial just to be safe, but that the new application with the UI claim properly closed should go through more smoothly. Thank you everyone for your help! Will update when I hear more.

I'm also new to this community and the SDI process! Just filed my claim about a week ago after a workplace injury and this thread has been incredibly reassuring. I was starting to get worried since I haven't heard anything yet, but reading everyone's experiences here shows that's completely normal. It's so much more helpful getting real information from people who've actually been through this rather than trying to decode the confusing EDD website! Based on all the timelines shared, it sounds like getting your Notice of Computation after 2 weeks is actually a really positive sign that you're on the right track. I had no idea there were different types of notices or about the 7-day waiting period - there's so much they don't explain clearly upfront. The financial stress while waiting is definitely overwhelming when you're already dealing with recovery and medical expenses. I'm going to start checking my online account daily like everyone suggested and keep a close eye on the mail. Thanks to everyone who's shared their stories here - this community seems like such a supportive place for newcomers navigating this system. Really hoping you get your official approval soon and can focus on healing instead of worrying about bills!

I'm also new to this community and going through my first SDI claim experience! Just filed my claim about 10 days ago after a back injury at work and honestly had no clue what to expect until I stumbled across this thread. Reading through everyone's real experiences has been so much more helpful than anything I could find on the official EDD website, which seems intentionally confusing! Based on all the timelines people have shared here, getting your Notice of Computation after just 2 weeks actually sounds like a really encouraging sign that your claim is progressing well toward approval. I had no idea there were different types of notices or about things like the 7-day waiting period - wish they explained all this stuff upfront! The financial stress while waiting and recovering is definitely overwhelming, especially when medical bills are already starting to pile up and you can't work. I'm going to start obsessively checking my online account daily like everyone recommended and keep a close watch on the mail. Thanks to everyone who's shared their stories here - this community seems incredibly supportive for people trying to navigate this complicated system for the first time. Really hoping you get your official approval letter soon so you can stop stressing about money and focus on your recovery!

Based on your follow-up questions, I wanted to clarify a few things: 1. Regarding payment during appeal: Technically, the overpayment is still due while under appeal. However, you can request a temporary hold due to financial hardship or set up a minimal payment plan ($10-20/month) to show good faith while your appeal is pending. 2. Legal representation: While not required for the initial appeal, if it moves to an Administrative Law Judge hearing, having representation is beneficial. As someone mentioned, check for legal aid services in your area. 3. Documentation strategy: Focus on having your doctor specifically address why your condition prevented you from working at THAT job. Mental health disabilities are legitimate disabilities under SDI, but the documentation needs to be explicit about how your condition prevented you from performing your specific job functions. Keep us updated on your progress. Many appeals are successful with proper documentation!

I'm so sorry you're dealing with this stress on top of everything else you've been through! As someone new to this community but familiar with mental health struggles in toxic work environments, I want to emphasize that your condition sounds completely legitimate and you deserve those benefits. One thing I haven't seen mentioned yet - when you gather your medical documentation for the appeal, make sure your doctor specifically addresses the timeline. Since your anxiety/depression was directly related to your workplace, having clear documentation that shows when symptoms started, how they worsened due to the hostile environment, and why leaving that specific job was medically necessary could be crucial. Also, if you have any documentation about the workplace harassment (emails, HR complaints, witness statements, etc.), include those too. They help establish that your condition wasn't just "job dissatisfaction" but a legitimate medical response to an abusive situation. You've got this! The fact that your doctor is willing to provide additional documentation shows they believe in your case. Don't let your former employer's tactics intimidate you - they're probably hoping you won't appeal.