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Following up on my earlier comment - I think it would be helpful to understand that under WAC 192-220-017, ESD can reexamine a decision at any time if they receive new information. However, any benefits paid before a redetermination are typically only considered overpayments if there was claimant fraud or misrepresentation. In your case, since it appears to be your employer potentially contesting the claim after an initial determination, you should be entitled to continue receiving benefits during the review unless ESD specifically notifies you of a hold. Even if they eventually rule against you, you might qualify for a waiver of overpayment if you received the benefits through no fault of your own (which appears to be the case here).
btw did u use a fact finding form to respond to their new questions? make sure u fill that out SUPER detailed. my friend got denied cuz she just wrote short answers and they said she didn't provide enough info
This might sound weird but try checking your account late at night. For some reason my decision showed up at like 11:30 PM on a Tuesday. I think they must run some kind of batch update to the system overnight.
One thing I learned during my appeal process - the decision might not automatically trigger payments even if you win. If you win your appeal, you may need to contact ESD directly to ensure they process any back payments owed to you. In my case, I won my appeal, but had to call several times before they released my back payments for the 9 weeks I was initially denied. Just something to keep in mind once you do get your decision.
To follow up on your question about alternatives if you don't qualify for regular UI due to insufficient W-2 hours: Unfortunately, the pandemic-era programs that covered self-employed workers (PUA) have ended. If you don't qualify for regular UI, you might want to look into: 1. WorkSource job placement services 2. DSHS emergency assistance programs 3. Local workforce development programs that might offer retraining 4. Apply anyway and appeal if denied - sometimes ESD misses eligible wages in their system And yes, absolutely apply even if you're unsure about qualifying. The formal determination is necessary if you need to appeal or pursue other options.
@OP regarding the Claimyr service I mentioned earlier - yes, it definitely worked for me. It's not sketchy at all - they basically just help you navigate the ESD phone system and get placed in the callback queue properly. Once they connect you, you're talking directly with ESD. I was skeptical too but was desperate after trying for days. The agent I got was able to explain exactly what I needed for my new claim application after my benefit year ended.
have u tried messaging ur state representative?? thats wat i did after waiting 9 wks and suddenly my claim got fixed in 3 days!! they can do something called a "legislative inquiry" that puts ur claim at the top of someones list. worth a try b4 u go thru all that job application stuff lol
I share your frustration with the system, but I'd caution against assuming the delays are due to incompetence or poor management. The reality is that ESD is dealing with an antiquated computer system that was scheduled for replacement before the pandemic hit. The claims process involves multiple verification points through different agencies and employers, and adjudication specifically means there's some discrepancy that requires human investigation. If you're serious about applying, search for "Unemployment Insurance Specialist" or "Employment Security Specialist" on careers.wa.gov. But be aware - the starting pay isn't great considering the technical knowledge required (around $22-28/hour depending on experience), and the pressure can be intense when you're dealing with people who are desperate for their benefits. In the meantime, have you tried requesting an expedite on your claim due to financial hardship? There's a specific process for this that can sometimes help.
Thank you for the reality check and the specific job titles. I didn't know about the expedite option - how exactly do I request that? At this point I'm genuinely facing eviction if I don't get some income soon.
To request an expedite due to financial hardship, call the claims center and specifically state that you need to request a hardship expedite. Be prepared to briefly explain your situation (facing eviction, utilities being shut off, etc.). You can also upload documentation of the hardship (eviction notice, final utility bills) to your eServices account under "Upload a Document" and select "Hardship Documentation" as the document type. This won't guarantee immediate resolution, but it can move your case up in priority.
Malia Ponder
congrats on winning!!! honestly dealing with esd is like banging your head against a wall. i was in the same boat last yr and finally got my money but took almost 3 months after the judge ruled in my favor. you have to be super persistent and call like everyday. good luck with ur new claim too!
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Finley Garrett
•Thanks! That seems to be the consensus - just keep calling and being persistent. Hearing others have eventually gotten their backpay gives me some hope at least.
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Madison Tipne
Quick update on the process since I just helped my brother-in-law through this exact situation last month: Call 833-572-8400, choose the option for questions about an existing claim, then when asked about your specific issue, say "appeal decision payments." This should route you to the right department faster. Have your appeal decision handy - specifically the part listing which weeks you should be eligible for. They'll ask for the OAH docket number (starts with "OAH" followed by numbers) from the top right of your decision letter. The system has improved somewhat since 2024. Back payments after appeals now take about 3-4 weeks instead of 2-3 months like before. Just make sure you're very clear that you're requesting payment for weeks that were approved in your OAH decision, not regular weekly benefits.
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Finley Garrett
•This is extremely helpful! I'll try this specific number and routing option tomorrow. I have my decision letter ready with all the information. Fingers crossed I get someone knowledgeable on the first try!
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