Social Security Administration

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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Mei Liu

My aunt went thru something similar with federal workers comp after my uncle died. The WC people kept talking about "retirement age" but what they really meant was that the CALCULATION for the offset changes, not that your benefits automatically switch to something else. Its super confusing and the WC people dont explain it very well!!! Your survivor benefits keep going as long as you dont remarry (at least that was true for my aunt).

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That's good to know about the calculation changing rather than the benefits switching! And yes, I was told the same about remarriage affecting survivor benefits. I wish they would explain these things more clearly upfront.

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I'm in a similar situation but just starting this process - my husband was also a federal employee who passed from work-related injuries. I'm not yet at the age to collect survivor benefits, but reading through all these responses is really eye-opening about how complicated the interaction between Workers' Comp and Social Security can be. It sounds like the key takeaways are: 1) Survivor benefits don't automatically convert to retirement benefits at any age, 2) The Workers' Comp offset calculation method changes at retirement eligibility age (not the benefits themselves), and 3) Getting everything in writing from both SSA and OWCP is crucial because phone representatives often give inconsistent information. Thank you everyone for sharing your experiences - this is exactly the kind of real-world insight that's so hard to find elsewhere. I'm going to save this thread to reference when I get closer to filing for my benefits.

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I'm so sorry for your loss. Going through this process while grieving is incredibly difficult. You've summarized the key points perfectly - those three takeaways are exactly what I wish someone had told me from the beginning! One additional tip from my experience: when you do start the process, try to get appointments rather than relying on phone calls. The in-person meetings at both SSA and with Workers' Comp tend to be more thorough and you can ask them to print out information on the spot. Also, don't hesitate to ask for supervisors if the first person you talk to seems uncertain - I learned this the hard way after getting conflicting information multiple times. This community has been such a lifesaver for navigating all these complicated rules. Wishing you strength as you work through this process when the time comes.

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I went through this exact same process last year! Applied online in August for September benefits, and like you, heard absolutely nothing for weeks. The silence was nerve-wracking, but my first payment showed up right on schedule in October on the third Wednesday (my birthday is the 15th). The online portal never updated either - it just said "pending" until suddenly one day it switched to showing my payment history. Since your situation sounds straightforward and you already set up direct deposit, I'd expect your November payment to arrive without any drama. The SSA's communication is terrible, but their payment system is actually pretty reliable once everything is processed. Try not to stress too much - no news really is good news with them!

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This is so reassuring to hear from someone who went through the exact same timeline! The silence really is nerve-wracking when you're planning your finances around it. It's good to know that even though the portal doesn't update, the payments still come through on schedule. I'll try to relax and just wait for that third Wednesday in November. Thanks for sharing your experience - it really helps ease the anxiety!

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Just wanted to add that if you're really anxious about the status, you can also try visiting your local SSA office if there's one nearby. I know calling is a nightmare with the wait times, but sometimes the in-person folks can give you a quick status update without the phone hassle. I did this for my mom's application and they were able to confirm everything was processing normally even though the online portal hadn't updated. Just bring a photo ID and your confirmation number from when you applied. Worth considering if you need peace of mind before that November payment date!

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Just wanted to add one more thing that might be helpful - since you mentioned your work record is solid, make sure to check if you might qualify for delayed retirement credits by waiting past your full retirement age to claim. If you're the higher earner between you and your fiancé, maximizing your benefit through delayed credits (up to age 70) could really boost the survivor benefit he'd eventually receive. It's worth running the numbers to see if delaying your claim makes sense for your overall household strategy, especially with that 7-year age gap!

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That's such a smart point about delayed retirement credits! I hadn't really thought about how maximizing my benefit would help him later as a survivor benefit. With him being 7 years younger, it definitely makes sense to look at the long-term picture. I'll definitely factor that into our planning discussions. Really appreciate all the helpful insights from everyone here!

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One thing I haven't seen mentioned yet is the importance of keeping good records of your marriage date once you do get married. SSA will need proof of your marriage for any spousal or survivor benefit claims, and having your marriage certificate readily available will make the process much smoother down the road. Also, if either of you has children from previous relationships, getting married could potentially affect their ability to claim benefits on your records in certain situations (like if they're disabled adult children). It's probably worth asking SSA about that specific scenario if it applies to your situation. Overall though, it sounds like marriage won't negatively impact your Social Security benefits - just make sure you both understand the timing of when different benefits become available!

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Great advice about keeping marriage records handy! I hadn't thought about the documentation aspect but you're absolutely right - having everything organized from the start will save headaches later. Neither of us has children, so that's not a concern, but I appreciate you mentioning it for others who might be reading this thread. It's reassuring to hear that marriage shouldn't negatively impact our benefits overall. This whole discussion has been incredibly helpful in understanding the various rules and timing considerations!

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Update on my situation - I did end up using Claimyr to get through to SSA (took about 10 minutes instead of hours), and the agent told me that my direct deposit information was actually IN their system already from my online attempt, but it was stuck in a 'pending review' status. Apparently this happens sometimes when the online form completion doesn't fully process. The agent was able to verify my banking details and approve it right away over the phone. Might be worth checking if you're in a similar situation!

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That's really helpful! I'm going to try one more time with the browser trick someone suggested, and if that doesn't work, I'll definitely use that service to get through by phone. I don't want to wait another month for a paper check!

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I just went through this exact same frustrating experience last month! The missed phone appointments are unfortunately really common right now - I had two no-shows before finally getting through. For the online form issue, I had the same problem where clicking "save and exit" seemed scary because it sounds like you're abandoning everything. But as others mentioned, it really does take you to a confirmation page where the actual submit button appears. One tip that helped me: when you get to that final screen before "save and exit," take a screenshot of everything you've entered just in case something goes wrong. That way if you have to start over, you have all your info ready. Also, I found that using an incognito/private browser window sometimes works better with their system since it avoids any cached data conflicts. If all else fails, definitely try calling right when they open at 8 AM (not 7 AM like someone mentioned - they don't actually open until 8). The wait times are much shorter first thing in the morning. Hang in there - it's incredibly frustrating but you'll get it sorted out!

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Thank you for the screenshot tip - that's brilliant! I never would have thought to do that but it makes perfect sense given how unreliable their system seems to be. I'm definitely going to try the incognito window approach too. It's so frustrating that we have to jump through all these hoops just to set up something as basic as direct deposit, but I really appreciate everyone sharing their workarounds and solutions here!

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That unexpected payment of $764 labeled as "xxsupp sec/pay" could be several things: First, it might be a retroactive payment for a month where you were eligible but didn't receive your full benefits. This happens sometimes when SSA processes eligibility changes. Second, it could be an adjustment payment if SSA determined you were underpaid in previous months. Third, the amount ($764) was actually the standard federal SSI payment for an individual in 2022 before the 2023 increase to $914, so it might be related to a prior year adjustment. I strongly recommend calling SSA directly at 1-800-772-1213 or visiting your local office to get the exact explanation. Have your Social Security number and the payment details ready when you call. It's important to understand exactly what this payment is for, especially since unexpected payments sometimes need to be reported for other benefits programs you might receive. While extra money is nice, getting clarity will help you avoid any potential issues down the road if it was sent in error. Only SSA can give you the definitive answer about this specific payment.

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I agree with Lena's advice to contact SSA directly for the definitive answer. That $764 amount is particularly interesting because it matches the 2022 federal SSI rate, which suggests this could be related to a prior year issue. A few additional thoughts on what this might be: - If you had any changes in living arrangements, income, or resources in 2022 that SSA is just now processing, they might owe you back payments - It could be related to a cost-of-living adjustment (COLA) calculation error that they're correcting - Sometimes there are delays in processing appeals or redeterminations that result in retroactive payments When you call SSA, ask specifically about: 1. What time period this payment covers 2. Whether it affects your ongoing monthly benefits 3. If you need to report it to any other agencies (like Medicaid or SNAP) Keep all documentation about this payment, including any letters or notices from SSA. Even if it seems like "found money," it's crucial to understand the reason behind it to avoid any complications with your benefits going forward. The 1-800-772-1213 number Lena mentioned is correct, and you can also check your my Social Security account online at ssa.gov for more payment details.

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This is really helpful context from both of you! I'm new to dealing with SSI and this kind of situation would definitely stress me out. The fact that the $764 matches the 2022 rate is such a good catch - I never would have thought to look that up. @Faith Kingston, your point about keeping documentation is so important. I've learned the hard way with other government benefits that having a paper trail saves you so much headache later. One question - when calling that SSA number, is there a best time of day to call to avoid long wait times? I know some government offices are swamped at certain hours. Also, should Jennifer ask for a written explanation of the payment, or do they typically send that automatically? Thanks for being so thorough with the advice - this community is really helpful for navigating these complex situations!

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