Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zara Shah

also don't 4get to do your work searches!! my friend got approved but then got her benefits cancelled bc she forgot to do the 3 searches every week. you gotta do them even while waiting for approval

0 coins

I didn't know that! I thought I only had to start work searches after being approved. I'll start looking right away. Thanks for the heads up!

0 coins

Hey Diego! I went through this exact same situation about 6 months ago. "Potentially eligible" is actually a good sign - it means you meet the basic requirements and TWC is just doing their standard investigation before making the final decision. Since you were fired for performance issues without any written warnings, you're likely in good shape. TWC distinguishes between "misconduct" (like stealing, fighting, or willfully violating policies) and just not meeting performance standards. Struggling with unrealistic sales targets that kept increasing is definitely not misconduct. A few tips based on my experience: - Keep requesting your weekly payments even while waiting for final approval - Start your work search activities immediately (3 per week minimum) and log them in the TWC system - Check your correspondence inbox daily for any questionnaires about your job separation - If your employer contests the claim, you might get a phone interview from TWC - just be honest about what happened The whole process took about 3 weeks for me from filing to getting my first payment. The ID.me verification was the longest part - took about 6 days. Hang in there, it sounds like you have a solid case!

0 coins

This is really helpful, thank you Natasha! It's reassuring to hear from someone who went through the same thing. I'm definitely going to start those work searches today - I had no idea I needed to do them before approval. Quick question: when you say "log them in the TWC system," do you mean there's a specific place on the website where I track my job applications? I've been looking around but haven't found where to enter that information yet.

0 coins

Just wanted to add that if you're really tight on timing, you can also set up text alerts through the ReliaCard website to get notified the moment your deposit hits. I was in a similar situation a few months ago where I needed to know ASAP when the money was available. The alerts come through pretty quickly - usually within an hour of the deposit posting. Better than constantly checking your balance and stressing out! You can set it up in the notifications section of your ReliaCard account.

0 coins

That's such a great tip! I had no idea you could set up text alerts through ReliaCard. I've been manually checking the balance like every hour today which is driving me crazy. Definitely going to set that up right now - thanks for sharing!

0 coins

Based on my experience, Wednesday requests usually hit the card by Friday like others mentioned. But here's a pro tip that saved me when I was in your exact situation - if you have online banking with your regular bank, you can often do a cash advance from the TWC debit card to your checking account as soon as the funds hit (usually for a small fee). That way if the deposit comes through Friday evening, you don't have to wait until Monday to access it for your bills. Just make sure you know your PIN and daily withdrawal limits ahead of time!

0 coins

This is brilliant advice! I never thought about doing a cash advance from the debit card. That could definitely be a lifesaver if the timing is tight. Do you know if most ATMs allow cash advances from the TWC ReliaCard or do you have to go to specific bank locations? I'm going to look into this option just in case - having a backup plan would really ease my stress about the timing.

0 coins

Just wanted to add my experience for anyone else who might be dealing with ReliaCard issues - I was in a similar situation last year when my card got damaged and I couldn't get to a branch. What worked for me was calling the ReliaCard customer service number directly (not TWC) and explaining my situation. They were able to expedite a replacement card to my address within 3-4 business days, which was faster than switching to paper checks. That said, if you're having broader issues with the card system or don't have proper ID like Malik mentioned, paper checks are definitely the way to go. The key is being persistent with those phone calls - I know it's frustrating but eventually you'll get through to someone who can help!

0 coins

That's a really good point about trying ReliaCard customer service directly first! I wish I had known about that option earlier - it might have saved me some time and stress. For my situation though, since I don't have any ID right now, the paper check route was really my only option. But for anyone else reading this who has their ID and just needs a replacement card, calling ReliaCard directly sounds like it could be much faster than going through the whole TWC system. Thanks for sharing that tip!

0 coins

This whole thread has been incredibly helpful! I'm actually in Texas and just applied for unemployment benefits myself, so reading about everyone's experiences with payment options is really valuable. It sounds like the system has quite a few quirks but there are definitely workarounds available. For anyone else who might be new to this process like me - it's reassuring to see how willing people are to share their experiences and help each other navigate these challenges. The tip about calling right at 8 AM seems to be mentioned by multiple people, so I'll definitely keep that in mind if I run into any issues with my benefits. Thanks to everyone who contributed to this discussion!

0 coins

Aria Khan

Has anyone had any luck getting an installment plan from TWC that doesn't completely drain your bank account every month? They want me to pay $275/month which I CANNOT afford right now with inflation and everything else going up!

0 coins

Yes, TWC can adjust your payment plan based on financial hardship. Call them and explain your situation - they can potentially lower your monthly payment amount. You'll need to provide some documentation of your income and expenses, but they do have flexibility for hardship cases. I helped my sister-in-law get her payment reduced from $300 to $125 monthly after she provided proof of her current financial situation.

0 coins

I went through this exact situation last year and it was a nightmare to figure out! Here's what I learned after consulting with a CPA who specializes in these cases: You absolutely DO need to report the full $4,600 from the 1099-G as income - there's no way around that since TWC already reported it to the IRS. But you have options for getting relief on the repayments. Since you started repaying in 2024 (the same year you received the benefits), you can actually deduct the amount you repaid IN 2024 from your taxable income. So if you paid back $540 in 2024 ($180 x 3 months), you can reduce your reportable unemployment income to $4,060 for tax year 2024. For the payments you'll make in 2025, you'll handle those on your 2025 tax return. Since your total repayment will be over $3,000, definitely look into the Section 1341 credit calculation - it could save you more money than just taking the itemized deduction. Keep EVERY receipt and confirmation of your payments to TWC. The IRS may want to see proof of the repayments if they have questions. Also, consider hiring a tax professional for this year since the calculations can get tricky with partial repayments across multiple tax years. Don't stress too much - the tax code does have provisions for exactly this situation, even though TWC doesn't make it clear!

0 coins

This is super helpful, thank you! So just to make sure I understand - I can reduce the $4,600 1099-G amount by the $540 I already paid back in 2024? That would mean I only report $4,060 as taxable unemployment income this year? And then when I file my 2025 taxes next year, I can claim either the itemized deduction or that Section 1341 credit for whatever I pay back during 2025? I'm definitely going to look into getting a tax professional for this year because this is way more complicated than anything I've dealt with before. Do you remember roughly how much your CPA charged for handling this type of situation?

0 coins

I went through this exact same nightmare with the EM22 error about 6 months ago! In my case, it was triggered because I had worked as a contractor for one employer while also being a W-2 employee at another company during the same time period. The TWC system just couldn't handle that scenario automatically. After reading through all these helpful responses, I wish I had known about some of these alternatives back then. I ended up getting through by calling at exactly 7:00 AM on a Tuesday morning and staying on hold for over 2 hours. The agent was super helpful once I finally connected and completed my entire application over the phone in about 35 minutes. One thing I'd add - make sure you have your Social Security card handy when you call. The agent asked me to verify the full number even though I had already entered it online. Also, if you received any final paychecks or vacation payouts, have those exact dates and amounts ready. The system is very particular about getting all the financial details correct. Don't give up! The EM22 error is frustrating but it's definitely resolvable once you get a human on the line.

0 coins

This is such a comprehensive breakdown of what to expect! I'm dealing with the EM22 error right now and it's reassuring to know that even complex employment situations like yours can get resolved. The tip about having your Social Security card ready is really helpful - I wouldn't have thought of that. I'm going to try the early morning call strategy tomorrow with all my documents organized. It's frustrating that the system can't handle these scenarios automatically, but at least there's a path forward. Thanks for sharing your experience and the detailed timeline!

0 coins

I've been following this thread closely as I'm currently stuck with the same EM22 error. Based on everyone's experiences, it seems like this error is much more common than TWC lets on, especially for people with any kind of non-standard employment situation. For anyone still struggling with this, I wanted to share that I found the TWC website actually has a page explaining error codes (though it's buried deep in their help section). EM22 specifically means "Employment verification required" - which confirms what others have said about needing manual review. One strategy I haven't seen mentioned yet: if you have a local TWC office that's open for in-person visits, that might be another option. I called my local office directly and they said they can sometimes help with application errors during walk-in hours, though you'd need to bring all your employment documentation with you. The system really needs to be updated to handle these common scenarios automatically instead of forcing everyone through phone support. But until then, at least we have this community sharing solutions!

0 coins

Thanks for finding that official explanation of the EM22 error code! "Employment verification required" makes so much sense given everyone's experiences here. It's really helpful to have the official definition. The in-person office option is interesting too - I hadn't considered that route. Do you know if all local TWC offices can handle application errors or just certain ones? I'm in the Dallas area and might try visiting in person if the phone lines continue to be impossible. You're absolutely right that the system needs updating - it seems like having multiple jobs, contractor work, or government employment are pretty common situations that shouldn't require manual intervention every time.

0 coins

That's really useful information about the official error code definition! I just dealt with EM22 myself last week and wish I had known about the in-person office option. For Dallas area, I believe most of the full-service TWC offices can help with application issues, but I'd recommend calling ahead to confirm they can assist with EM22 errors specifically. Some of the smaller satellite offices might only handle basic services. The Richardson and Garland offices are usually pretty good for complex issues from what I've heard. It's definitely worth trying if you're still having trouble getting through on the phone lines!

0 coins

Prev1...7576777879...151Next