Just went through this same process last month! Can confirm what others are saying - TWC sends the debit card automatically within about a week of filing, totally separate from claim approval. Mine took exactly 8 business days to arrive. Pro tip: download the US Bank ReliaCard app as soon as you get the card so you can track your balance and avoid ATM fees at certain locations. Also, if you're planning to use direct deposit instead, you can switch that in your TWC account even after requesting the card.

Just wanted to add my experience - I filed my claim 2 weeks ago and got the debit card last Friday (so about 9 business days). Like everyone said, it came in a totally plain white envelope from US Bank that I almost missed. My claim is still under review but at least I have the card ready to go when it gets approved. One thing I noticed is that you can create your US Bank ReliaCard online account even before you get any money on it, which is nice for tracking purposes.

Just wanted to give everyone an update - my deposit finally came through this morning! It took exactly 4 business days from when I filed on December 30th, which matches what most people here predicted. The "payment request processed" status really was the key indicator that everything was moving along properly. Thank you so much to everyone who shared their experiences and timelines - this community absolutely saved my sanity during the waiting period! For anyone else going through their first payment anxiety, trust the process and try not to check your account obsessively (easier said than done, I know). The deposit will come through! Now I can finally relax and focus on my job search instead of worrying about rent. This thread has been incredibly helpful and I'm so grateful for all the support and advice!

I'm also going through my first TWC payment request experience and this entire thread has been incredibly reassuring! I filed mine on January 2nd and have been anxiously waiting to see that "payment request processed" status everyone mentions. Reading through all these timelines and success stories really helps calm the nerves - it's clear that 3-5 business days is pretty standard for first payments, and the holiday timing definitely threw everyone's schedules off this week. It's so helpful to see people like Andre come back and confirm their deposits came through exactly when predicted. For those of us just starting this process, it's really comforting to know this anxiety is totally normal and that TWC does follow through reliably once everything is processed. Thanks to everyone for creating such a supportive space for newcomers to ask questions and share experiences!

I'm going through this EXACT same thing right now and it's incredibly frustrating! Filed my claim 2 weeks ago, got the "ineligible" determination 3 days ago with no prior warning about needing ID verification. Just like you, I only found out what documents they needed after getting that determination letter. I uploaded my driver's license and a bank statement immediately, but my status still shows ineligible and there's been zero confirmation they received anything. Reading through all these comments has been both helpful and terrifying - the fact that the document portal might be broken or just sits in an unmonitored queue is really concerning. I've been doing the callback request every morning at 7am for the past 3 days with no luck, but I'm going to keep trying. Based on what everyone's shared here, I'm also going to start requesting payments even though it says I'm ineligible - I had no idea that was the right thing to do! This whole system really does feel intentionally designed to make people give up. But reading everyone's success stories gives me hope that if I stick with it and use the right terminology (like asking for the "ID Verification Special Processing Queue"), I can get through this. Thanks to everyone for sharing their experiences - this community is a lifesaver!

I'm so sorry you're going through this - the TWC ID verification process is absolutely broken and designed to frustrate people into giving up. I went through something very similar about 6 weeks ago and it was one of the most stressful experiences I've had with any government agency. A few things that helped me get through it: 1) Keep requesting payments every two weeks even though it says you're ineligible - this was crucial advice I got here and I'm so glad I followed it because I got all my backpay once approved 2) The 7am callback strategy really does work better than other times - I finally got through on my 5th attempt doing this 3) When you do get an agent, immediately ask to be transferred to the "Identity Verification department" and specifically ask them to check if your documents are in the "ID Verification Special Processing Queue" - these exact phrases seem to be magic words 4) Don't trust that uploading documents to their portal means anything - my documents sat there for 3 weeks until an agent manually flagged my account for expedited review The whole system is intentionally obtuse and I'm convinced they're hoping people will just give up and stop filing. But stick with it! Almost everyone I've seen post here who kept pushing eventually got approved and received their full backpay. It's infuriating that we have to jump through these hoops for benefits we're entitled to, but don't let them win. Hang in there and keep us posted on your progress!

I'm so sorry you're dealing with this - it's incredibly frustrating when employers try to rewrite history to avoid their unemployment obligations. Based on everything you've described, you absolutely should file for benefits immediately. Don't let their fabricated termination reason discourage you from applying. Your situation has all the hallmarks of a strong unemployment case: you were hired for a remote position, worked remotely successfully for 2 years, properly notified your employer about your move and received approval, and then were suddenly terminated for not being able to do in-office work that was never part of your job. That's textbook "substantial change in working conditions" that TWC recognizes. A few key things to remember when filing: - Be completely factual about the circumstances - don't speculate about their motives - Emphasize that your position was designated as remote from day one - Mention that you had approval for your move and continued performing your duties successfully - Save every piece of documentation you have about the remote nature of your role Even if you get initially denied (which happens in many disputed cases), don't give up. The appeals process is designed exactly for situations like this where employers try to manipulate the system. From what others have shared, success rates are high on appeal when you have documentation proving your job was truly remote. File tomorrow and don't let them intimidate you out of claiming benefits you've earned. You've got this!

I'm a former TWC case worker and want to add something important that hasn't been mentioned yet. When you file your claim, there's a specific section where you describe the reason for separation. For your situation, select "Discharged/Fired" and then in the explanation field, use language like "terminated for alleged inability to perform in-office duties despite position being designated as fully remote since hire date." The key is being precise about the timeline - you were hired for remote work, performed remotely for 2 years successfully, moved with employer knowledge/approval, and THEN they claimed you couldn't do in-office work that was never required. This sequence matters because it shows the employer changed the terms after the fact. Also, Texas has a "good cause" provision that protects employees when employers make substantial changes to working conditions without reasonable notice. Moving 200 miles away with approval and then being fired for not being in-office absolutely qualifies. One more tip: when TWC calls you for the separation interview (usually within 7-10 days of filing), have your timeline and documentation ready. They're required to give your employer equal opportunity to present their side, but if you're prepared with facts and dates, you'll be in good shape. Don't worry about the initial determination too much - appeals exist for exactly these situations where employers try to rewrite history.

Been using Chime with TWC for about 5 months now and wanted to add my experience. The timing is usually very predictable - 1-2 business days after "processed" status like everyone else mentioned. But here's something I haven't seen mentioned yet: if you have the Chime mobile app, you can enable push notifications specifically for deposits. Go to Settings > Notifications > Account Activity and turn on "Money In" notifications. This way you'll get an instant alert the moment your TWC payment hits, instead of obsessively checking your balance every few minutes like I used to do! Also, Chime usually processes incoming ACH transfers in the early morning hours (around 6-8am in my experience), so if you don't see it by mid-morning, it'll likely come the next business day. The wait is definitely stressful but Chime has been the most reliable bank I've used for unemployment deposits.

I'm new to unemployment and just started my claim last week. Reading through all these responses about Chime timing has been super helpful! I'm still waiting for my first payment to even process, but it's good to know that once it does, Chime seems to be one of the faster options for actually getting the money. I was worried I made a mistake not using a "traditional" bank, but sounds like Chime is actually better for this situation. Thanks everyone for sharing your experiences - it's really reassuring to see so many people who've been through this and know what to expect. The whole unemployment process is intimidating when you're doing it for the first time.