Pennsylvania Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Don't panic - this is a system-wide change affecting all PA UC claimants. The Department of Labor & Industry sent notices in February about the switch from direct deposit to Money Network cards, but many people missed them or they got filtered as spam. Here's what you need to know: 1. All payments processed after March 1, 2025 are going to Money Network cards 2. Your money is not lost - it's being held in the Money Network system 3. Cards are being mailed but there's a significant backlog due to the volume 4. Once you receive your card, all pending payments will be available 5. You can re-establish direct deposit through the Money Network portal after activating your card In the meantime, if you need immediate help, contact your local PA CareerLink office. They sometimes have more direct communication channels with the treasury department that handles the payment systems.

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wait so you're saying we will eventually be able to go back to direct deposit? The papers that came with my card didn't mention anything about that! I hate having to use this card...

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UPDATE: My Money Network card finally came in the mail today! All three of my missing payments were on there, so I didn't lose anything. The activation process was pretty simple - just called the number on the sticker and followed the prompts. Thanks everyone for your help! If anyone else is dealing with this, don't worry - your money is safe, just delayed because of this system change.

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Glad you got it sorted! Make sure you set a PIN you'll remember and keep the card activation confirmation number somewhere safe. I learned the hard way that if you have issues later, they'll ask for that confirmation number.

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After you used Claimyr to reach someone, be sure to ask them specifically about a "financial hardship waiver" for the overpayment. If you can prove paying it back would cause financial hardship, they sometimes waive part or all of it. But they don't volunteer this information unless you specifically ask!

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I just tried Claimyr and got through to someone at PA UC! The rep explained that they're reviewing all pandemic claims due to an audit. She looked at my file and said I'm missing proof that rideshare was my primary income (vs. a side job). I have 7 days to upload additional documentation before my hearing. This is actually helpful info that wasn't clear from the determination letter.

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That's great news! Now you know exactly what to focus on for your appeal. Look for any 2020 tax documents that show your rideshare income was your primary source. Bank statements showing regular deposits from the rideshare companies could help too. The more documentation the better.

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Found my old tax returns! My Schedule C clearly shows rideshare was 82% of my income that year. I'm uploading it today. Feeling much more hopeful now. Thanks everyone for the advice and support through this stressful situation!

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One additional point that might help ease your mind: PA UC regulations (specifically Chapter 65.63) state that when a claimant has earned six times their weekly benefit rate at a new job following a voluntary quit, the voluntary quit is no longer disqualifying. Since you worked at the tech job for 7 months, you've almost certainly met this requirement, which means your resignation from the accounting position shouldn't affect your eligibility. Keep certifying for benefits weekly while waiting for the determination. If approved, you'll receive all back payments for properly certified weeks.

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Thank you for citing the specific regulation! I just looked it up and that definitely helps me understand the process better. I've been filing my weekly claims, so hopefully once they resolve the open issue, I'll get all the back payments. Really appreciate everyone's help here!

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my cousin works for UC (not saying this to brag lol) and she says they have a HUGE backlog right now because they updated their computer system in March and it's causing all kinds of problems. so prob nothing to do with your specific situation just general incompetence

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OMG that makes so much sense!! My claim was stuck for 3 weeks and then suddenly approved with no explanation. The whole system is a MESS.

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Thanks for the insider info! That's actually comforting to know it might just be system issues rather than something wrong with my particular claim. I'll try to be more patient.

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For your appeal hearing, organize all your evidence chronologically and make 3 copies of everything - one for yourself, one for the referee, and one for your employer (who may or may not show up). Practice explaining your situation clearly and concisely. Focus on these points: 1. Your sister's medical condition requiring care 2. That you notified your employer and requested accommodation 3. That your employer refused accommodation 4. That you had no alternative but to quit 5. That the performance review was unrelated or possibly retaliatory Bring a timeline of events with specific dates. Referees appreciate organization and clear presentation of facts. And yes, they will backpay all weeks if you win the appeal, so keep filing those weekly claims!

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This is incredibly helpful. Thank you! I'll start organizing everything today. Do you know if the hearing will be over the phone or in person?

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Most UC hearings are still being conducted by phone in PA, though some offices have returned to in-person. Your appeal acknowledgment letter will specify which type you'll have. Phone hearings are actually easier for most people - you can have all your notes and documents spread out in front of you without feeling nervous.

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Submit documentation both ahead of time AND have it ready during the hearing. When you receive your hearing notice, it will have instructions for submitting evidence beforehand. Follow those exactly, and make sure to send it by the deadline. But also keep copies to reference during the hearing. As for your withheld final paycheck - that's a separate issue from UC. File a wage complaint with the PA Department of Labor & Industry ASAP. Employers cannot legally withhold your final paycheck for alleged PTO overages without prior written agreement. You can file the complaint online at www.dli.pa.gov.

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Thank you so much. I'm going to file that wage complaint tonight. My former employer has been awful through this whole process. Really appreciate everyone's help and advice - feeling slightly less panicked now.

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Yuki Sato

Anyone know if the UC office is closed on Monday too? I was planning to call about my work search requirement question since I have a potential job interview coming up.

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Yes, the UC service centers will be closed on Monday for the holiday. But good news - job interviews definitely count toward your work search activities! Make sure to document the employer name, date, and contact information for your records. Good luck with the interview!

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my friend said early deposits happen when they're doing system upgrades too

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That's actually not correct. Early deposits only happen for banking holidays. System upgrades might cause delays, but never early payments. The PA Treasury follows a strict payment schedule except for holidays. Just wanted to clarify so nobody gets confused about their payment patterns!

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