Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

the whole system is a mess. my buddy said they outsourced the call center last year and none of the new people know what theyre doing. even if u get thru they put u on hold forever and then disconnect u anyway

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UPDATE: I was able to get through! I tried the early morning trick and called the 888 number at 7:58am exactly. Got put in the queue instead of getting disconnected. Waited about 35 minutes but finally spoke to someone who was able to clear the open issue on my claim. It was just a verification thing on their end. For anyone else struggling to get through, definitely try calling right before they officially open!

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OMG thank you for sharing this!!! I'm going to try this tomorrow morning! So glad you got your issue fixed!

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Great to hear you got through! This is exactly why I suggest calling right before they open. The system starts accepting calls a minute or two early, but most people don't start calling until 8:00 exactly. Glad your issue was simple to resolve once you actually reached someone.

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My cousin works at the unemployment office and she says they're backed up with claims right now because of seasonal layoffs. You might want to file right after your hours are cut so you get in the queue. Oh and my brother-in-law got partial unemployment last year when his factory cut everyone to 24 hours.

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That's not entirely accurate. While there may be processing delays, filing before actual reduction of hours will just result in a denial. The system is automated and will check if there's been an actual reduction in income. The correct approach is to file immediately AFTER the reduction occurs, not before.

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I filed my claim yesterday after my first reduced schedule week. The system asked if I was still working and I said yes, then entered my reduced earnings. It looks like my claim is processing, but now I have an "open issue" showing on my dashboard. Is this normal for partial claims? How long does it usually take to resolve?

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Yes, that's normal. An "open issue" often appears on partial claims because the system needs to verify with your employer about your hours reduction. This typically takes 2-3 weeks to resolve as they need to contact your employer and verify the information you provided. Continue filing your weekly certifications even while the issue is open. If it's not resolved after 3 weeks, that's when you should try contacting them.

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Thank you so much for all your help! I'll keep filing weekly and hopefully it resolves soon.

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To clear up some confusion: There are two types of overpayments in PA UC: 1. Non-fault overpayment: When the error wasn't your fault (like their calculation error). No penalties, just repayment. 2. Fault overpayment: When you provided incorrect information. Can include penalties and interest. Based on what you've described, you have a non-fault overpayment. Since you've confirmed they're taking it all at once, that makes sense for a small amount like $118. For anyone with larger overpayments, you can request a repayment plan by submitting the Overpayment Waiver form through your dashboard.

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Thanks for explaining the difference. That makes me feel better knowing it's classified as non-fault. And yes, they're taking it all at once, but at least I know now and can plan around it!

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just be glad its only $118! my brother got hit with a $4500 overpayment and they been taking 33% of his checks for months

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my buddys claim took 7 weeks last month. just keep filing ur weekly claims and ull get all the backpay. pa system is garbage right now

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truth. and when u finally get paid they dont even tell u. just suddenly money shows up in ur account lol

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Update from someone who just went through this: I found out that as of April 2025, PA UC is prioritizing claims in this order: 1. First-time claims with no issues (2-3 weeks) 2. First-time claims with simple issues (4-6 weeks) 3. Reopened claims without issues (5-7 weeks) 4. Reopened claims with issues (7-10 weeks) 5. Claims with multiple issues or appeals (10+ weeks) So unfortunately, your timeline of 6 weeks for a reopened claim is actually within their current "normal" processing window. It's completely unfair, but at least you have an idea of what to expect now.

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Thank you for this breakdown. Helpful but depressing. I guess I'm still within the "normal" window, though it doesn't feel normal when bills are due. I'm going to try to get through to someone this week to see if there's anything specific holding things up.

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i never got mine last year and did my taxes without it lol nothing bad happened

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That's extremely risky. The IRS receives a copy of your 1099-G from Pennsylvania, and they'll flag your return if the unemployment income isn't reported. This could result in penalties, interest, and potentially an audit. Please make sure you're reporting all income properly on your tax returns.

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For everyone's reference, here's what you need to know about PA UC 1099-Gs: 1) The deadline to furnish these forms is January 31st (by law) 2) Electronic filers can access them faster through the UC portal 3) Paper forms may take until mid-February to arrive by mail 4) If you don't receive it by February 7th, call the UC Tax Form services at 1-888-313-7284 5) You can request a duplicate through your online account 6) ALL unemployment compensation is taxable income and must be reported 7) PA doesn't tax UC benefits at the state level, but the federal government does Hope this helps!

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NeonNova

This is incredibly helpful information! I didn't realize PA doesn't tax the benefits at state level. That's good news at least. And thanks for confirming the timeline - makes me feel better about the whole process.

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