Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Based on everything you've shared, I think you have a decent chance at winning your appeal if you prepare properly. The fact that you always notified your employer, attempted to find accommodations, and have documentation from the school will help. Make sure to emphasize that caring for children with special needs isn't a choice or preference but a necessity. Be respectful during the hearing and stick to facts rather than emotional arguments. And don't get defensive if they ask tough questions - just calmly explain your circumstances and the impossible position you were in.

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Thank you so much for all the advice. I'm feeling a little more hopeful now. I'll start gathering all my documentation this weekend. Just hoping I can pay my bills until this gets resolved.

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Wait I'm confused about something in this process - do they schedule these hearings automatically or did you have to request an appeal first? I got disqualified last week and I'm still trying to figure out what to do.

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You need to file an appeal first. When you're disqualified, you should receive a determination letter that explains your appeal rights. You typically have 15 days from the date on that letter to file an appeal. You can file online through your PA UC dashboard or by mail. Only after you submit the appeal will they schedule a hearing.

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Thanks! Just found the determination letter and filed the appeal online. Now I just wait for them to contact me I guess.

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UPDATE: I called the appeals office this morning and got through after about 45 minutes on hold. They confirmed they sent the hearing instructions to an old email address I haven't used in years (no idea how they even had that one). They updated my contact info and are sending new instructions to my current email. The woman I spoke with said my hearing will be rescheduled for next week, so not as bad as I feared. Thanks everyone for the help and advice!

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That's great news! Make sure to check your email (including spam folder) throughout the day. And when you get the instructions, read them carefully and click any confirmation links. Good luck with your hearing!

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thats so fast! my cousin had to wait way longer! good luck!!

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wait do we have to pay state tax on it too or just federal??

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Yes, in Pennsylvania, unemployment compensation is subject to both federal AND state income tax. The state tax rate in PA is a flat 3.07%. If you're currently on UC, you should consider having both federal and state taxes withheld to avoid a surprise at tax time.

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heres a tip - if u end up owing a bunch in taxes bc of this, u can set up a payment plan with the IRS. thats what i had to do. its online and pretty easy

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That's helpful, thanks! I don't actually owe money, I just got a much smaller refund than expected, but good to know for others in this situation.

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Has anyone had luck getting through by using the chat feature on the website instead of calling? I tried that route once but got disconnected after waiting 40 minutes...

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The chat feature is connected to the same queue as phone calls - both are severely understaffed. Your chances aren't much better with chat, unfortunately. And some actions (like overriding a new claim process) usually need to be handled by phone anyway.

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UPDATE: I finally got through to someone! Used the Claimyr service mentioned above and got connected in about 35 minutes. The agent confirmed everything you all said - the one-day job triggered a new claim because I earned over 6x my weekly benefit rate. She was able to expedite my claim processing and marked it as a "special handling case" due to it being just temporary work. She said I should see my benefits resume within 7-10 days and YES they will backdate and remove the waiting week requirement since this shouldn't have been processed as a completely new claim. Thanks everyone for the help! This forum saved me from weeks of stress.

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That's great news! Glad you got it sorted. This is exactly why it's so important to get through to a real person when these things happen.

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my sister had her baby last year and missed some UC thing too and she just wrote a letter explaining about the birth and sent it with a copy of the birth certificate and they reversed the disqualification. childbirth is definitely considered a valid reason especially with NICU time! dont stress too much about it

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That's so reassuring to hear! I'm gathering all my documentation now. Between the hospital discharge papers and NICU records, hopefully that's enough proof. It's just so stressful dealing with this while taking care of a newborn.

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