Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Liu

i gave up calling and went to the careerlink office in person. took 3 hours waiting but they have a direct line to UC. got it fixed that way. just bring ur ID and social security card

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not all careerlinks can help with UC issues tho. called mine and they said they dont do that anymore. depends which office

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UPDATE: Finally got through to someone at UC this morning! For anyone else having this problem - you need to specifically ask them to check your "AROP Status Flag" which got stuck due to the system update. The rep fixed it in minutes and I was able to reopen my claim right away. One week of benefits lost but at least it's working now. Thanks everyone for the help!

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Glad you got it fixed! Did they say anything about getting back pay for the week you missed?

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They said I could file an appeal for the missed week and explained it was due to the system error, but sounded like it might take 4-6 weeks to process. Better than nothing I guess.

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The most direct way to update your banking information is through the Treasury Direct Deposit Enrollment form (PWOA-2). Here's the exact process: 1. Download the form from www.patreasury.gov/ucpayments 2. Complete all fields (use ink, not pencil) 3. You must include a voided check or bank letter verifying your account details 4. Mail to: PA Treasury, 651 Boas Street, Room 400, Harrisburg, PA 17121 Alternatively, you can use the Treasury Direct portal at https://direct.patreasury.gov but you'll need to create an account first. Processing time is typically 7-10 business days from receipt of your documents.

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This is super helpful but just a small correction - the website is actually www.patreasury.gov/uc-payments (with a hyphen). I just checked it today.

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Thank you so much for this detailed info! I'll download the form right now. Do you know if there's any way to expedite the process since I'm already missing payments?

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OP did u ever get this figured out? im curious cuz im about to change banks myself

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Yes! I ended up using the Claimyr service to get through to a real person at PA UC. The agent was able to verify my identity and update my banking info while I was on the phone. My payment should hit my new account next week. The Treasury form is also an option but takes longer.

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i switched from debit card to direct deposit last month after i got my first payment. u need to wait til u get a payment number first, then u can change it in ur account settings. but honestly it doesnt matter for ur first payment - that will still go on the card no matter what. they wont use ur old bank info from years ago, thats all deleted when ur benefit year ends.

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This is actually incorrect info. You CAN change your payment method before your first payment processes if you call quickly enough. I did this in March and got my first payment via direct deposit. But you have to get through to an agent, which is the hard part.

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Just as an update - I checked my account this morning and the payment number finally appeared! Now waiting on the card to arrive. Thanks everyone for your help and advice with this.

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Great news! Now just keep an eye on your mailbox for that Money Network card. And don't forget you can switch to direct deposit for future payments once you have access to your online account.

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Quick update on timing - I've been hearing from other claimants that PA UC is dealing with a bigger backlog than usual right now. Appeals that used to take 4-6 weeks are now taking 8-10 weeks in many cases. Calling probably won't speed things up, but if you're experiencing financial hardship, you can note that on your appeal and request expedited processing. No guarantees, but sometimes it helps. Also, while waiting for your appeal, check if you might qualify for other assistance programs like SNAP benefits or emergency rental assistance through your county.

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Thank you for mentioning this. I'll look into those other programs right away. Do you know if winning my appeal would affect eligibility for other benefits?

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To answer your latest question - receiving unemployment backpay could potentially affect your eligibility for income-based assistance programs, but it depends on the specific program rules. Many assistance programs understand that UC benefits are temporary, so they may prorate the impact. Regarding your original question about the bankruptcy - one more important thing to know is that you should gather any documentation showing you were laid off rather than fired for misconduct. Things like: - Any written layoff notice - Email communications about workforce reduction - Pay stubs showing consistent work until termination - Statements from coworkers (if possible) - Any positive performance reviews Even though the employer won't likely show up, having this documentation will strengthen your case tremendously.

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This is really helpful! I do have an email from my manager mentioning "staff reductions" and my last two performance reviews were positive. I'll make sure to have those ready for the hearing.

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my cousin had the same thing happen and she just lied and said she worked one more week lol but i guess that's fraud so probably don't do that...they check everything these days

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I strongly advise against misrepresenting your work history. PA UC verifies all employment information with employers and providing false information is fraud. It can result in having to repay benefits with penalties and interest, and potentially face legal consequences.

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Thanks everyone for all your help! I've decided to try calling them using that Claimyr service to get an official answer, and also to run the calculations for both September and October filing to see which would be better for my base year. I'll update once I know more in case it helps someone else in the future!

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Please do update us! I'm curious how this works out for you. These edge cases are so stressful!

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