New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One thing to keep in mind is the monetary requirements - you need to have earned enough wages during your base period to qualify for benefits. For 2025, you generally need at least $2,600 in one quarter of your base period AND total base period wages of at least 1.5 times your highest quarter. If you don't meet the regular base period requirements, they might be able to use an alternate base period that includes more recent wages.

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That's really helpful to know about the wage requirements. I should be fine since I worked full-time for over a year, but good to understand how they calculate it.

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Don't forget you'll also need to be able to prove you're actively looking for work once you start collecting. The NYS Department of Labor requires you to make at least 3 job contacts per week and keep a record of your job search activities. They can ask to see your job search log at any time, so start keeping track from day one!

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yeah unemployment is taxable learned that the hard way last year... definitely set aside money if you can afford to

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This is so stressful! I thought unemployment was supposed to help people, not create more financial problems. Why don't they explain this better when you first apply? I've been getting benefits for 4 months and nobody told me about the tax implications. Now I'm going to owe thousands of dollars that I don't have!

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I understand the frustration, but the information is available on the NYS Department of Labor website and in the materials they provide. It's definitely overwhelming when you're already dealing with job loss though. The good news is you still have time to plan and save.

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yeah i quit my retail job last month and got denied right away... apparently being scheduled for impossible hours doesnt count as good cause according to NYS Department of Labor even though I couldnt find childcare

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Actually, significant schedule changes that create hardship can be good cause for quitting. You might want to appeal that decision if you documented the schedule issues and how they affected your ability to work.

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This reminds me of when I had to leave my job because they moved locations and I couldn't commute that far. NYS Department of Labor approved my claim because it was considered a substantial change in working conditions. Every situation is different though - the adjudication process really looks at the specific details of why you quit.

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If you're having trouble getting through to NYS Department of Labor to clarify this stuff, I found this service called Claimyr that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when I was confused about my partial payments and got answers right away instead of being on hold forever. Check out claimyr.com - way easier than trying to call the regular number.

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Honestly anything is better than trying to get through their phone system. I've been hung up on so many times trying to ask simple questions about my claim.

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The whole partial credit system is actually pretty fair once you understand it. I've been working 2 days a week at my old job while collecting unemployment and it helps me stay afloat while I look for full-time work. Just keep track of all your earnings and report them accurately on your weekly certification.

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after a similar situation. If you run into issues reaching them by phone, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process so much easier when I needed to explain my job separation circumstances.

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Thanks for the suggestion! Hopefully I won't need it but good to know there are options if I can't get through.

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File immediately and don't overthink the terminology. Whether they called it fired, laid off, or restructuring, if you weren't terminated for misconduct (stealing, fighting, not showing up), you should qualify for benefits. The key is that you lost your job through no fault of your own.

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