New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Summer Green

Can I get NYS Department of Labor unemployment when quitting my job for good cause?

I'm thinking about quitting my retail job because my manager has been cutting my hours from 35 to 15 per week over the past month with no explanation. I've been there for 8 months and this sudden reduction is making it impossible to pay my bills. I know generally you can't get unemployment when quitting but I've heard there are exceptions for good cause. Does anyone know if reduced hours counts as good cause for quitting in New York? I really need to know before I make this decision because I can't afford to be without any income.

The NYS Department of Labor system is so broken honestly. Even when you have a legitimate good cause for quitting they make you jump through hoops to prove it. I hope you have better luck than I did - took them 6 weeks to process my case and by then I was already broke.

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6 weeks?? That's terrible. The adjudication process shouldn't take that long.

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Just agreeing with the others that hour reduction can definitely be good cause. Make sure you document EVERYTHING before you quit though!

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Noah Irving

What reason should I put for unemployment claim with NYS Department of Labor?

I'm filling out my initial unemployment claim on the NYS Department of Labor website and I'm stuck on the reason for separation section. I was laid off due to company downsizing but there are so many different options in the dropdown menu. Should I put 'lack of work' or 'reduction in force' or something else? I don't want to mess this up and delay my claim. Has anyone dealt with this before?

Whatever you do, DON'T put anything about quitting or resignation even if you felt pressured to leave. Stick with the layoff terminology your company used. I made that mistake on my first claim years ago and it created a whole mess with adjudication.

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omg this whole system is so confusing! why can't they just make it simple and ask 'did you get fired or laid off' lol. but seriously good luck with your claim, hope it goes through quickly

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Charlotte White

Is short term disability considered unemployment benefits in NY?

I've been out of work for 6 weeks due to a medical issue and receiving short term disability payments through my employer's insurance. My HR department mentioned something about unemployment but I'm confused - can I collect both? Or does having short term disability mean I can't file for unemployment with NYS Department of Labor? I'm worried about what happens when my STD runs out in a few more weeks.

I had a nightmare trying to get through to NYS Department of Labor when I was dealing with this transition. Kept getting busy signals and when I finally got through, they'd hang up after being on hold forever. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.

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Interesting, never heard of that service. How much does it cost?

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Worth checking out their site for details, but honestly after weeks of frustration trying to reach someone the regular way, having an actual conversation with a NYS Department of Labor agent was priceless.

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Yeah definitely separate programs. I work in benefits admin and see this confusion all the time. Short term disability is usually through private insurance or employer plans, while unemployment is a state program. The eligibility requirements are totally different - one requires you to be unable to work, the other requires you to be able to work but unemployed.

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Payton Black

Why is unemployment benefits good - confused about NYS Department of Labor system

I know this might sound like a weird question but I'm genuinely confused about why unemployment benefits are considered good? I just lost my job at a retail store last month and everyone keeps telling me to file with NYS Department of Labor but I don't really understand what the point is. Like why does the government pay people who aren't working? Isn't that backwards? I've never been unemployed before so maybe I'm missing something obvious. Can someone explain why unemployment is actually helpful and not just enabling people to not work?

unemployment is good because otherwise people would riot when the economy crashes lol. also gives companies more flexibility to lay people off during slow periods without completely screwing over workers

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While that's a somewhat cynical way to put it, there is truth to unemployment benefits providing economic stability during recessions and helping maintain social cohesion.

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Just wanted to say thanks for asking this question - I was wondering the same thing but felt dumb asking. Good to know I'm not the only one who didn't understand how this all works!

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Yuki Ito

How is unemployment defined by NYS Department of Labor for benefits eligibility?

I'm trying to understand exactly how NYS Department of Labor defines unemployment for benefit purposes. I know you have to be able and available for work, but what does that actually mean? Like if I'm taking care of my sick parent for a few hours each day, does that disqualify me? And what about if I'm doing some freelance work occasionally - at what point does that affect my benefits? I've been getting conflicting information and want to make sure I understand the official definition before I file my weekly claims.

Mei Lin

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Wait so if I do any work at all I have to report it?? Even like helping my neighbor with their computer for $50? This system is so complicated UGH

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Yes, any work and earnings must be reported on your weekly certification. It's better to report everything and let NYS Department of Labor calculate how it affects your benefits than to risk an overpayment later.

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Just adding that the job search requirement is really important. You need to keep a detailed log of your job search activities because NYS Department of Labor can audit your claim at any time and ask for proof. Make sure you're applying to jobs that match your skills and salary requirements.

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