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I had trouble reaching NYS Department of Labor when I had questions about my application definitions. After getting hung up on multiple times, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling all day.
I was struggling with getting through to anyone at NYS Department of Labor to ask similar questions about my claim status. Kept getting disconnected after waiting on hold forever. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to speak with someone directly about your specific situation.
DON'T TRUST THE SYSTEM!!! They'll find any excuse to deny your claim and make you jump through hoops. I was 'approved' then they suddenly said I owed them money back. The whole thing is designed to frustrate people into giving up. Document EVERYTHING because they will try to trip you up later.
Paolo Conti
If you're having trouble getting through to NYS Department of Labor to clarify your specific situation, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call and getting busy signals. Really helpful when you need to discuss the specifics of partial unemployment vs regular unemployment claims.
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Miguel Ortiz
•Thanks, I might need to try that. I've been trying to call for days with no luck and I want to make sure I'm doing everything correctly.
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Amina Sow
Been there! The difference is basically this: unemployed means you have no job at all, underemployed means you have a job but it's not enough hours or pay to meet your needs. NYS Department of Labor has specific rules for partial unemployment which sounds like what you qualify for. Just make sure you keep looking for full-time work and document your job search activities.
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