New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check on your claim status, I found this service called Claimyr that actually got me connected to an agent when I couldn't get through on my own. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? Seems like they'd charge a lot for something the state should provide for free

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It's worth checking out their site for pricing, but honestly when you're dealing with delayed benefits it pays for itself quickly. I was stuck in adjudication for weeks.

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The whole system is so backwards! Why should there be a waiting week when people need money immediately after losing their job? And don't get me started on how they side with employers on attendance issues even when people have legitimate reasons for missing work.

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totally agree, the waiting week thing makes no sense when bills don't wait

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I had a similar situation where I couldn't reach anyone at NYS Department of Labor to explain my side when my employer contested my claim. The phone lines are always busy and I kept getting hung up on. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for explaining my situation properly instead of just waiting weeks for them to decide without hearing from me.

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That sounds useful. How long did it take to get through to someone?

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Just file the claim ASAP. Even if they deny it initially you can appeal. Don't let the fear of getting denied stop you from trying. The worst they can say is no but if you don't apply you definitely won't get anything.

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I had trouble reaching NYS Department of Labor to ask similar questions about employer obligations. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained the whole funding system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped clear up my confusion about who pays what.

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That's interesting, I always just waited on hold forever when I needed to talk to someone at NYS Department of Labor.

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The system is designed so that employees who lose their jobs through no fault of their own can get temporary income support. Employers know this cost is part of doing business. Don't feel guilty about using a safety net that exists specifically for situations like yours!

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Before considering legal action, make sure you're keeping detailed records of every interaction with NYS Department of Labor. Save all emails, take screenshots of your online account, write down dates and times of phone calls and what was discussed. If they're truly violating due process or their own regulations systematically, this documentation will be crucial. Also check if your state has an unemployment insurance ombudsman or inspector general who handles complaints about the department's operations.

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I have been keeping records thankfully. I have emails going back 3 months showing them asking for the same documents I already sent 4 times.

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Same boat here. Been fighting an overpayment notice for 8 weeks now and it's like talking to a wall. The stress is killing me and affecting my job search too because I'm constantly worried about this hanging over my head.

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This whole system is ridiculous! Why do they need some random account number that employers hide from us? I worked there for 3 years and never once saw this mysterious number anywhere. Just another way to make filing claims impossible.

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The account number helps verify your wage history and ensures benefits are charged to the correct employer. It's actually an important part of the system working properly, even if it's frustrating when you can't locate it.

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try checking your employee handbook or any onboarding paperwork you got when you started the job, sometimes its buried in there

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