New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS unemployment system is so confusing!! I've been trying to figure out the same thing and everyone gives different answers. Some people told me there are federal programs that pay more but I can't find any info about that on the my.ny.gov website.

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Those federal programs ended in 2021. Right now it's just regular state unemployment insurance through NYS Department of Labor. The benefit formula is pretty straightforward - they look at your highest quarter of earnings in your base period and calculate from there. At $75k annually, the original poster should get a good benefit amount.

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Just to add - make sure you apply as soon as possible! Your benefit amount is locked in based on when you file, and there's no going back to get a higher rate later even if you find out you qualified for more. I learned this the hard way.

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For your economics class, remember that frictional unemployment is actually considered positive because it indicates a dynamic labor market where people can move between jobs. It's different from structural unemployment (skills mismatch) or cyclical unemployment (due to economic downturns).

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wait so if someone gets laid off vs quits that changes the unemployment type? im so confused about all these categories

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No, the economic classification stays the same - both would be frictional if it's temporary job searching. But for NYS Department of Labor benefits, being laid off usually makes you eligible while quitting usually doesn't.

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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. Kept getting busy signals and the callback system never worked. A friend told me about this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be useful if you run into issues and need to speak with someone directly about your application.

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Thanks for the tip! Hopefully I won't need it but good to know there are options if I get stuck.

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Also make sure you understand the job search requirements from day one. You'll need to do at least 3 job search activities per week and keep a log of everything. Don't wait until your first weekly claim to figure this out - start job searching immediately even while your claim is processing.

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don't forget that unemployed people still spend money which generates sales tax revenue, it's not like the government loses ALL tax income from unemployed people

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Good point about sales taxes, though the spending patterns change significantly. People on unemployment typically reduce discretionary spending, which affects overall economic activity and tax generation. It's a cascading effect that goes beyond just the direct loss of income taxes.

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The NYS Department of Labor system is so confusing with these calculations. They sent me a monetary determination letter but the math still doesn't add up even after reading it 5 times. Why can't they just explain it in plain English?

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Your monetary determination should show exactly which quarters they used and the wage amounts. If those wages don't match your pay stubs or W-2, that's when you need to file an appeal or contact them to correct the records.

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One thing people miss is that if you worked in multiple states during your base period, you might be able to combine wages for a higher benefit amount. NYS Department of Labor has interstate agreements for this but you have to specifically request it.

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