New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole system is confusing AF honestly. Like why cant they just make it simple and consistent across all states??

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The key thing to remember is that unemployment insurance follows your work location, not your residence. Since your employer has been paying unemployment insurance taxes to New York State, that's where your benefits would come from if needed. Keep your pay stubs showing the NY tax withholdings as they'll be helpful documentation if you ever need to file a claim with NYS Department of Labor.

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THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE!! They make the rules so complicated on purpose. I know people who worked for YEARS and still got denied for ridiculous reasons. Don't give up though - you can appeal their decision.

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File an appeal ASAP if you think the denial is wrong. You only have 30 days from the determination date. The appeal process lets you present additional evidence about your work history and earnings.

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Good point about the 30 day deadline. I'll start working on the appeal this week just in case.

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Wait I'm confused - what's the difference between regular unemployment and standby unemployment? I thought there was only one type??

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Standby is for when you're temporarily laid off but your employer expects to call you back within a specific timeframe. With standby, you don't have to do the job search requirements. Regular UI is for when you're permanently separated from your job and actively looking for new work.

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Just wanted to say good luck with whatever you decide to do. The whole unemployment system is set up to deny people and make it as hard as possible to get benefits.

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The unemployment system is so messed up with these situations! They want you to look for work but then if you're actually sick they make it impossible to transition to disability benefits. I've been dealing with chronic pain for months and still forcing myself to apply for jobs I know I can't do just to keep my benefits. It's ridiculous that there's no clear guidance on this from NYS Department of Labor.

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totally get the confusion here! when my back went out I was in the same spot

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I had trouble reaching NYS Department of Labor by phone when I needed to check on my claim status after getting laid off. Kept getting busy signals and getting hung up on. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my job separation details.

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Good to know there are options if I run into problems reaching them. Hopefully I won't need it but I'll keep that in mind.

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Make sure you understand the job search requirements too! You'll need to keep a log of your job search activities and be able and available for work. The NYS Department of Labor will ask about this when you file your weekly claims.

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