New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole NYS Department of Labor system is a joke honestly. They make it impossible to get real information about your claim and then act like it's your fault when you can't figure out what's going on. I've been waiting 3 weeks just to talk to someone about why my payments stopped!

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Pro tip: if your claim shows 'Under Review,' check the 'Correspondence' section in your online account. NYS Department of Labor often sends messages there that require a response, and if you miss them, your claim can get stuck in limbo. Also make sure you're continuing to file your weekly claims even while it's under review - that's super important.

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Good call on checking correspondence! I found a message asking for wage verification from my previous job. Guess I need to contact my old employer.

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I struggled with getting through to NYS Department of Labor for weeks trying to get clarification on my voluntary quit determination. Finally used Claimyr (claimyr.com) to actually reach a real person who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Worth checking out if you can't get through their regular phone lines.

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Never heard of that service. Did they actually help you get your issue resolved or just connect you?

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They got me through to an agent who walked me through the appeal process and explained what evidence I needed. Made a huge difference compared to just guessing from their website.

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Just wanted to add that voluntary quit doesn't necessarily mean you can't get benefits at all. My sister quit her job due to harassment and still qualified after proving good cause. The key is showing you had no reasonable alternative but to leave.

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its because if everyone has jobs then employers cant find workers when they need to expand or replace people who retire. also wages would go crazy high because companies would be bidding against each other for the few available workers

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This reminds me of when I was on standby status last year waiting for my factory to reopen... even though I wasn't technically unemployed, I was still part of the unemployment statistics. The whole system is more complex than just 'jobs good, no jobs bad'.

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Great example! Standby unemployment is another category that serves an economic function - it allows companies to temporarily reduce workforce without losing trained employees permanently.

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I've been trying to reach NYS Department of Labor for weeks about my claim status and can never get through on the phone. Finally found this service called Claimyr that actually gets you connected to an agent - check out claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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Interesting, I've been having the same problem getting through to anyone. How much does something like that cost?

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Worth looking into their site for details, but honestly after spending hours on hold getting nowhere, having someone actually answer was priceless.

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Don't stress too much about the time requirement thing. I've seen people qualify with really short work periods as long as they had other employment history. The NYS Department of Labor system is pretty good at calculating everything automatically when you file.

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THE WHOLE SYSTEM IS BROKEN!!! Companies can just lay people off whenever they want and workers get scraps. I've been dealing with NYS Department of Labor for months trying to appeal a disqualification and it's like they don't even care about people's lives

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Ev Luca

I hear you on the frustration. Have you tried filing a complaint with your local representative's office? Sometimes they can help escalate issues that get stuck in the bureaucracy.

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Ev Luca

Same thing happening here upstate. My whole department got eliminated and when I filed with NYS Department of Labor they said there's been a big increase in claims. At least the job search requirements are reasonable now - 3 contacts per week instead of the crazy numbers some states require.

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