New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to reach the NYS Department of Labor for weeks about my benefits getting stopped and their phone system is impossible. Has anyone found a way to actually talk to a human being there? I need to understand why my payments stopped but can't get through to anyone.

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I had the same problem until I found Claimyr - it's a service that calls the NYS Department of Labor for you and gets you connected to an actual agent. Check out claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to get through myself.

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Just want to add that unemployment benefits in NY also come with job search requirements. You need to make at least 3 job contacts per week and keep a log of your search activities. The NYS Department of Labor can ask to see this log at any time. Benefits aren't just free money - there are responsibilities that come with them.

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wait so you CAN get unemployment if you quit?? i thought that was impossible. my job has been cutting everyone's hours too but i assumed i was stuck there

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Yes, but it's not automatic. You need to meet specific criteria for 'good cause' and the burden of proof is on you. Significant reduction in hours or changes to working conditions can qualify, but you typically need to show you tried to resolve it with your employer first and that a reasonable person would have quit under those circumstances.

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ugh this form is SO confusing!! why does the NYS Department of Labor make it so complicated??? I've started it like 3 times and keep getting different error messages. Do I really need ALL my employers from the past year and a half?? what if I can't remember exact start dates from my part time job last spring?

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Yes, you need all employers from the base period. If you can't remember exact dates, check old tax documents, bank deposits, or contact the employer's HR department. Incomplete information will delay your claim.

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Been through this process twice now with NYS Department of Labor. Pro tip - save your application as you go because the system times out. Also double check that your bank routing number is correct for direct deposit. I made a typo and had to wait weeks for a paper check.

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Good point about saving! Is there a way to save a draft or do I need to complete it all at once?

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The NYS Department of Labor system is so confusing with all these calculations! I still don't understand why my benefit amount was lower than I expected even though I made good money.

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It could be because they use your base period wages, not your most recent wages. The base period is usually the first four of the last five completed calendar quarters before you filed.

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Just remember you also need to meet the job search requirements to keep getting benefits. NYS Department of Labor requires 3 work search activities per week now.

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The whole system is broken. I've been waiting 9 weeks for my determination and they won't tell me ANYTHING. Meanwhile bills keep coming and they act like we don't exist. NYS Department of Labor is completely overwhelmed but won't admit it.

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I feel your frustration but 9 weeks does seem unusually long. Have you tried requesting a supervisor callback through the online messaging system?

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same boat here, quit one job in november and got laid off from another in january. still waiting on determination but at least im not alone i guess

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