New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is set up to screw people over. they dont tell you about these deadlines clearly and then act like its your fault when you miss benefits. i waited 10 days after getting canned and lost 2 weeks of payments. make sure you file your weekly claims too even if your initial claim is still pending!!!

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This exactly! The system is designed to deny benefits through confusion and delays.

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Just to add - being fired vs laid off doesn't matter as much as people think. What matters is whether you were fired 'for cause' like stealing or not showing up vs being fired for performance issues or company restructuring. Most terminations still qualify for UI benefits unless there was serious misconduct involved.

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the system is rigged anyway, they'll find any excuse to deny you benefits even when you deserve them. I was laid off and it still took 6 weeks to get my first payment because they kept asking for more documentation

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That's frustrating but not typical. Most straightforward layoff cases get processed within 2-3 weeks if all documentation is submitted correctly.

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Just file! I thought I wouldn't qualify because I quit my job but it turned out my boss cutting my hours in half counted as constructive discharge. You never know until you try and the application process is pretty straightforward on the my.ny.gov website.

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Don't forget you can only collect for 26 weeks total unless there's some extended benefits program running. And if you work part-time while collecting, they'll reduce your benefits dollar for dollar after you earn more than $143 per week.

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The whole system is so confusing!! I've been trying to figure out if my freelance work affects my benefits and can't get a straight answer from anyone. The NYS Department of Labor phone lines are always busy and their website doesn't explain part-time work scenarios clearly.

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For freelance work, you need to report all earnings when you file your weekly claim. They'll calculate partial benefits based on how much you earned that week.

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Been trying to get through to NYS Department of Labor for weeks about my seasonal claim status. The phone system is impossible - either busy signal or they hang up on you after waiting forever. Anyone know a better way to reach someone there?

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I had the same problem last month trying to get answers about my adjudication. Found this service called Claimyr that actually gets you through to NYS Department of Labor agents by phone - they handle all the calling and waiting for you. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration and I finally got my issue resolved.

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The whole system is ridiculous anyway. Why should seasonal workers have to jump through all these hoops when we KNOW we're going back to work? It's not like we're trying to game the system, construction literally shuts down in winter. NYS Department of Labor makes it so complicated for no reason.

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totally agree, same thing happens with ski resort workers and pool maintenance crews. we all know when we're going back but still have to deal with all the bureaucracy

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wait so employers pay for unemployment but then they fight you when you try to claim it??? that makes no sense to me

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Employers pay into the system but their rates can go up if they have too many claims, so some try to contest legitimate claims to keep their costs down. It's frustrating but that's why the appeal process exists.

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Just apply online through my.ny.gov and let NYS Department of Labor determine your eligibility. The worst they can say is no, and if you disagree you can always appeal their decision.

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