Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and the website chat never worked for me. I actually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.
How much does something like that cost? Seems like it might be worth it if you really need to talk to someone.
It's definitely worth checking out if you're having trouble reaching them through normal channels. Much better than spending your whole day redialing.
The weekly claim questions are pretty straightforward - did you work, did you look for work, are you able and available to work, etc. Just answer truthfully. If you worked any hours that week you have to report it and they'll reduce your benefits accordingly but you might still get partial benefits depending on how much you earned.
This is really helpful, thank you! I feel like I understand the basics now.
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The NYS Department of Labor system is so frustrating!!! I've been trying to understand my benefit calculation for weeks and every time I call I get different information. One person told me they use gross wages, another said they adjust for certain deductions. Which is it??
They definitely use gross wages from your employer's quarterly reports. No adjustments for taxes or deductions. The confusion might be coming from different representatives explaining the base period selection differently.
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Don't forget you also have to register for work with the NYS Department of Labor job search website and keep your profile updated. And if you refuse a suitable job offer without good cause, you can lose your benefits. 'Suitable' generally means work that's similar to your previous job in terms of skills and pay, but as time goes on they might expect you to accept lower-paying positions.
How much lower can the pay be before it's not considered suitable anymore?
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The whole system is rigged against workers!! They push you into jobs that pay nothing while corporations get tax breaks. Low unemployment just means more people working multiple part time jobs to survive. NYS Department of Labor doesn't care if you can actually live on what they're forcing you to accept.
I get the frustration but the requirements are based on labor market conditions. It's not personal.
The current unemployment rate in NY is around 4.1% as of December 2024, so you're definitely in the 'low unemployment' category. Make sure you're documenting everything in your job search log - the expanded radius requirements, salary considerations, and any job rejections. Keep detailed records because if there's ever a question about your eligibility, you'll need proof you were actively searching within the guidelines they gave you.
Thanks, this is really helpful. I'll start documenting the expanded search requirements right away.
Ethan Clark
I had a nightmare trying to reach someone at NYS Department of Labor when I had questions about my eligibility after a layoff. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr at claimyr.com that actually got me through to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.
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Zara Mirza
•Thanks, I'll definitely look into that if I need to speak with someone directly about my options.
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AstroAce
The whole unemployment system is so confusing! Why can't they just have clear guidelines posted somewhere? I'm in a similar boat trying to figure out if I can retire early without losing everything.
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