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I had such a hard time getting through to the NYS Department of Labor when I needed to understand my claim status last year. If you ever need to talk to someone there about unemployment taxes or anything else, I found this service called Claimyr that actually gets you through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours!
ugh the whole form is confusing, took me like 3 tries to get it right and i still had to call them to fix stuff. make sure you double check everything before submitting because going back to change things is a nightmare
Oh no that's exactly what I'm worried about! How long did it take them to fix the issues when you called?
forever. could never get through on the phone, kept getting busy signals or hung up on. ended up using this service called claimyr.com that helped me get connected to an actual NYS Department of Labor agent. they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. saved me so much frustration
The wage information section trips people up a lot. You'll need to provide details about all employers from the last 18 months, including dates of employment and reason for separation from each job. If you worked multiple jobs or had gaps in employment, make sure to account for everything accurately.
What if I can't remember exact start dates from a year ago? I have my W2 but it doesn't show when I started.
The system is just broken. I've been dealing with NYS Department of Labor for months on different issues and they're completely overwhelmed. Five weeks is unfortunately becoming the new normal for approval times.
The whole system is rigged anyway! These corporations get tax breaks to automate then we have to pay for unemployment benefits for the workers they displaced. NYS Department of Labor should make companies pay more into the unemployment fund when they automate jobs. It's not fair that taxpayers foot the bill.
Connor Rupert
just went through this last month - the online appeal form is under the determinations section not appeals section which is confusing as hell. typical NYS Department of Labor making things harder than they need to be
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Ella Harper
•Wait really? I've been looking in the wrong place this whole time. Let me check the determinations section now.
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Molly Hansen
Good luck with your appeal! The system is definitely not user-friendly but once you submit it online you should get a confirmation email with your appeal number.
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