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If you're having trouble reaching NYS Department of Labor directly about your tax rate or form questions, I had success using a service called Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call during their busy hours and getting disconnected.
I had trouble reaching NYS Department of Labor to get clarification on my eligibility issues. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was initially denied and helped me understand what documentation I needed for my appeal.
I had similar confusion when I got laid off. What really helped me was using Claimyr to actually talk to someone at NYS Department of Labor about my specific situation. You can check out their service at claimyr.com - they help you get through to an actual agent instead of waiting on hold forever. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time and stress.
I had major issues getting through to someone at NYS Department of Labor when I was dealing with a similar situation. Kept getting disconnected after waiting hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration trying to get answers about my claim.
The unemployment system is rigged against workers anyway. They make it nearly impossible to get benefits even when you have legitimate reasons for leaving. Good luck getting anyone at NYS Department of Labor to actually listen to your situation.
Caleb Bell
I had such a hard time getting through to NYS Department of Labor when I had questions about my benefit amount calculation. Kept calling and either got busy signals or got disconnected after waiting on hold for hours. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to get my questions answered about why my benefit amount seemed lower than expected.
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Danielle Campbell
•How much did that cost? Seems sketchy to pay someone just to make a phone call.
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Caleb Bell
•It's definitely worth it when you're stuck and can't get answers any other way. Way better than spending weeks trying to get through on your own.
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Rhett Bowman
Don't forget you can also qualify for additional benefits sometimes. When I was on unemployment last year I also got help with my electric bill through HEAP and food assistance. Every little bit helps when you're only getting half your normal income.
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