New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to reach someone at NYS Department of Labor for three weeks about my claim status and it's impossible! The phone lines are constantly busy and the online messaging system never gets responses. This is ridiculous - how are we supposed to resolve anything?

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I had the same problem until I found this service called Claimyr that actually gets you through to NYS Department of Labor agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but it actually connected me to an agent in under 10 minutes when I'd been trying for weeks on my own.

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The whole system is broken if you ask me. They're quick to send overpayment notices but take forever to approve legitimate claims. It's like they assume everyone is trying to cheat the system.

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I get the frustration but there are federal requirements they have to follow for benefit integrity. The focus on preventing improper payments isn't just about being difficult - it's about maintaining the program's funding.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE PEOPLE!! They make the benefit calculation so complicated on purpose. I've been dealing with unemployment for years and they ALWAYS find ways to pay you less than you expect. Don't trust their estimates until you see actual payments in your account.

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Also remember your benefits are taxable income so you might want to have taxes withheld from your weekly payments. You can set that up in your my.ny.gov account. I learned that the hard way when I owed money at tax time.

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Oh wow I didn't think about taxes. Thanks for the heads up!

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The whole system is a joke anyway. They make you jump through hoops even when your employer fires you for no good reason. I got terminated for 'not being a good fit' after 6 months and had to fight for benefits because they claimed it was performance related.

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That sounds frustrating, but 'not being a good fit' usually isn't misconduct unless there were specific policy violations. Did you appeal their initial decision?

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I think the general rule is theft, violence, or deliberate rule breaking = no benefits. Everything else is case by case during adjudication.

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The determination process is so frustrating! They have 30 days to make a decision but often take longer. In your case, since it's been 2.5 weeks, you're still within the normal timeframe unfortunately. The fact that you don't see any document requests is actually a good sign - means they probably have everything they need and are just processing. Keep filing those weekly claims no matter what!

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same boat here, filed 3 weeks ago and still pending determination. this system is broken, takes forever to get help and even longer to get answers. meanwhile rent is due and bills keep coming

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Hang in there, I know it's stressful but most claims do get approved eventually. Just keep documenting everything and filing weekly.

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THEY KNOW EVERYTHING!!! The government tracks every penny you make. I got flagged for working ONE DAY and they demanded proof I reported it. The whole system is designed to catch you making mistakes so they can take your benefits away.

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While NYS Department of Labor does have extensive reporting systems, the goal isn't to trap people. If you report work honestly on your weekly claims, you're protected. The problems arise when people try to hide income or don't understand the reporting requirements.

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omg this is exactly what i needed to know! i just got offered some weekend shifts and was so confused about how to handle it with my unemployment

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