New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amara Okafor

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i called unemployment 37 TIMES yesterday and couldn't get through. how is anyone supposed to get answers about this stuff??

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CosmicCommander

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Try claimyr.com - it's the only thing that worked for me after weeks of trying. Worth every penny to finally talk to someone.

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Only 37? Rookie numbers 😂 I called 120+ times before I got through

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I'm going through the exact same confusion right now! From what I've pieced together from everyone's responses here, it sounds like the last week you can claim benefits for is the week ending December 11th, and you'll certify for that week starting December 12th (which is when the program technically "ends" but you still get to claim for the previous week). I'm definitely going to try that Claimyr service that several people mentioned - seems like the only reliable way to actually get through to someone at DOL these days. This whole situation is so stressful when you're trying to plan your finances! 😩

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Just went through this myself - got my determination letter exactly 3 weeks after filing. Since you were laid off due to downsizing and didn't quit or get fired for misconduct, you should be fine. The delay is probably just normal processing time, not because there's an issue with your claim.

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Jade Lopez

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I'm going through the exact same thing right now! Filed my claim 10 days ago after being laid off from my retail job and still showing "under review" status. It's nerve-wracking not knowing when you'll get an answer, especially when bills are piling up. Reading these responses is really helpful though - sounds like 2-4 weeks is pretty standard. At least I know I'm not alone in this waiting game. Fingers crossed we both hear back soon!

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LordCommander

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anyone else getting error messages when trying to claim weekly benefits? system been acting up 🤔

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Lucy Lam

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bruh their website is straight garbage

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Aidan Hudson

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try clearing ur cache and cookies

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@Jade O'Malley I feel your pain! Been through this exact situation before. The waiting period is brutal but there might be some things you can do in the meantime. Have you looked into local emergency assistance programs? Many counties have rent/utility assistance while you're waiting. Also worth checking if you qualify for SNAP benefits if you haven't already. The 211 helpline (dial 2-1-1) can connect you with local resources. Hang in there - I know it's tough but you'll get through this! 💪

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Ethan Clark

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I had to wait almost 7 weeks last year but mine was complicated because I had worked in two different states recently. Once they finally made the decision everything went smoothly though. The waiting is definitely the worst part.

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Lucas Bey

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I'm going through the same thing right now - filed my claim 3 weeks ago and still showing "pending review." What's really frustrating is that there's no way to get a realistic timeline or even know what stage of the process you're in. I've been keeping detailed records of everything I've submitted just in case they need additional documentation. Has anyone had success getting through to someone who could actually explain what's causing the delay? The uncertainty is almost worse than the wait itself.

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I completely understand that frustration about the uncertainty! I'm dealing with something similar - filed about 2 weeks ago and also stuck in "pending review" limbo. The lack of transparency is really stressful when you're counting on these benefits. I've been doing the same thing with keeping detailed records of everything I submitted. From what I've read in other threads, it seems like calling early in the morning (like right at 8am when they open) gives you the best chance of getting through, though even then it's hit or miss. Have you tried reaching out to your local assembly member's office? I heard they sometimes have better luck getting answers from the Department of Labor on constituent issues.

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I'm sorry you're going through this situation. Based on what you've described, you should definitely file for unemployment benefits right away. The fact that mandatory overtime wasn't part of your original job description and you have legitimate childcare constraints works in your favor. NYS Department of Labor looks at whether the termination was due to misconduct, and refusing overtime for documented personal reasons (especially childcare) typically doesn't qualify as willful misconduct. Keep all your documentation about your work performance and any communications regarding the overtime policy. Don't let them intimidate you - you have rights as a worker and parent.

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I'm really sorry you're dealing with this stress, especially with a family to support. From what you've shared, you have a strong case for unemployment benefits. The key factors working in your favor are: 1) mandatory overtime wasn't in your original job description, 2) you have legitimate childcare responsibilities, and 3) your work performance was otherwise satisfactory. NYS Department of Labor generally doesn't consider refusing overtime due to childcare constraints as misconduct. When you file (and definitely do it ASAP), be prepared to explain your situation clearly during any adjudication process. Document everything - your original job description, any communications about the overtime policy, and your childcare arrangements. You've got this, and don't let them make you feel like you did something wrong for prioritizing your family responsibilities.

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