New York Unemployment

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I'm with Santander Bank and wanted to share my experience for anyone else who might be banking with them! My payments consistently hit around 8:45am on Tuesday mornings. Just got my first payment last week after 17 days of waiting and it included all the back pay like everyone mentioned. The anxiety during those 2.5 weeks was absolutely brutal - I was checking my account multiple times a day! What finally helped was reading through threads like this and realizing the 2-3 week timeline is completely normal. I also started setting a phone alarm for Tuesday mornings at 9am to check my account just once instead of obsessively refreshing all morning. For anyone still in the waiting phase, I know it feels like forever but everyone here is right that it does come through with full back pay. The Tuesday morning routine is actually kind of nice once you get used to it! Hang in there everyone 💪

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Santander at 8:45am Tuesday is super helpful to know! 17 days with back pay seems pretty typical from everyone's experiences here. I totally relate to the multiple daily account checking during the wait - this thread has been amazing for understanding that 2-3 weeks is completely normal and not something to panic about. The Tuesday 9am alarm idea is brilliant for breaking the obsessive refreshing cycle! I'm on day 6 of waiting for my first payment and honestly reading all these real experiences has been such a relief. It's so reassuring to know there's an actual predictable pattern once you're in the system. Thanks for sharing your timeline and coping strategies! 🙏

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I'm with KeyBank and just wanted to add my experience to this amazing thread! My payments consistently hit around 7:45am on Tuesday mornings. Just received my first payment yesterday after 16 days of waiting and it came with all the back pay which was such a huge relief! The anxiety during those 2+ weeks was incredibly real - I was literally losing sleep checking my account at random hours. What finally helped was reading through all these experiences and realizing that everyone goes through the exact same timeline and feelings. I ended up creating a simple note on my phone with my approval date so I could stop trying to remember and calculate how long it had been. One tip that really saved my sanity - I started checking my account just once on Tuesday mornings at 8am with my coffee instead of obsessively refreshing throughout the week. Made the whole process so much more manageable! For anyone still in that first payment waiting period, I totally get how stressful it is but everyone here is proof that it really does come through right on schedule. The Tuesday routine is actually kind of comforting once you get into the rhythm! 💙

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KeyBank at 7:45am Tuesday sounds super reliable! 16 days with back pay is right in line with what everyone else experienced. I totally feel you on the losing sleep and random hour account checking - this whole thread has been such a lifesaver for understanding that the anxiety is completely normal and the timeline is actually pretty predictable. The phone note with approval date is such a smart way to stop the mental math spiral! I'm currently on day 9 of waiting for my first payment and honestly reading everyone's real experiences has made me feel so much better about the process. Love the Tuesday 8am coffee check routine too - seems like having that one designated time instead of constant refreshing is key. Thanks for sharing such detailed timing and coping strategies! This community is amazing 🙏

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I've been on NY unemployment since April and have traveled to visit family in different states several times without any issues. Your Thursday-Monday Nevada trip is absolutely fine! The key is exactly what everyone else has said - stay available for work and keep up with your job search requirements. I always make sure to bring my laptop so I can continue applying for jobs and handle any remote interviews that come up. Since most interviews are done via Zoom/phone these days anyway, your physical location for a short visit really doesn't matter as long as you're genuinely available to work. Just be honest when you certify about being ready and able to work (which you clearly are since you can do remote interviews) and document your job applications like you normally would. The NY system definitely understands that people have family obligations and normal life situations. Don't stress about this - enjoy your time with your family! You're being responsible by asking about it beforehand, but based on everyone's experiences here, this is really a non-issue for short domestic trips when you're still actively job searching.

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This whole thread has been incredibly reassuring! I've been on NY unemployment since January and have a similar trip planned to visit my grandparents in Florida next month. Reading everyone's consistent experiences really shows that the NY system is more reasonable about this stuff than I expected. I love how you mentioned that most interviews are remote now anyway - that's so true! I've done probably 8 interviews since starting my claim and only one was in-person. It really makes the "available for work" requirement much more flexible when you can literally interview from anywhere with good WiFi. I'm definitely going to follow the advice here about bringing my laptop and staying on top of applications. Thanks for adding your voice to this amazing collection of experiences! 🙌

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I've been on NY unemployment since December and just wanted to add my voice to all these reassuring experiences! I had a very similar situation last month when I needed to visit my brother in North Carolina for a few days. I was absolutely terrified about messing up my benefits, but it turned out to be completely fine. I brought my laptop, kept up with my daily job applications, and even had a phone interview scheduled for the day I got back. The key really is just being honest about your availability - since you can do remote interviews and would accept a job if offered, you're definitely available for work regardless of which state you're physically in. I love that so many people have shared their positive experiences here because it shows this is actually pretty routine! For your Nevada trip, just document everything like you normally would and enjoy your family time. You've got this! 😊

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This is such a helpful thread! I'm new to collecting unemployment and was worried about a similar situation. It's so reassuring to see that so many people have successfully traveled while maintaining their benefits. The consistency in everyone's advice really shows that as long as you're genuinely available for work and keeping up with job searches, short family visits are totally fine. I love that you mentioned having a phone interview scheduled for when you got back - that's exactly the kind of thing that shows you're staying engaged in the job search process. Thanks for sharing your experience and adding to this incredibly supportive thread! 🙏

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Just remember to document everything! Keep copies of your application, any correspondence with NYS Department of Labor, and notes about your separation. If your employer tries to lie, having documentation helps your case during any appeal process.

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Thanks for sharing this question - I'm actually going through something similar right now! I filed my claim about 10 days ago and haven't heard anything yet, so I'm assuming my employer probably got the Request for Information form by now. It's nerve-wracking not knowing what they're going to say, especially when you didn't leave on the best terms. Has anyone here had experience with what happens if there are conflicting stories between what you reported and what your employer says?

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Hey Mei! I went through something similar a few months ago. When there are conflicting stories, NYS Department of Labor will typically schedule what's called an "adjudication interview" where they'll call both you and your employer separately to get more details. They ask specific questions about the circumstances of your separation and compare the answers. The key is to stay consistent with what you originally reported and have any documentation ready (like emails, texts, or witness statements) that support your version of events. In my case, it took about 3-4 weeks to resolve, but I was eventually approved because I had saved some emails that backed up my story.

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Another thing to consider - if your employer is making you work doubles without notice, that could potentially violate labor laws around scheduling. NY has some protections for retail workers regarding advance notice of schedules. You might want to look into whether they're breaking any "predictive scheduling" rules, as that could strengthen your good cause argument. Also, keep records of when you were told about schedule changes vs when you actually had to work - timestamps matter. Even text messages saying "hey can you come in today" when it wasn't your scheduled day can be useful evidence.

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This is really good advice about the predictive scheduling laws! I didn't know NY had protections for retail workers about advance notice. Does anyone know what the specific requirements are? Like how much advance notice they're supposed to give? I'm definitely going to start keeping better records of all the last-minute schedule changes. Just yesterday they texted me at 6am asking me to come in for a shift that was supposed to start at 8am. I'm starting to realize this might be more than just bad management - it could actually be violations of labor law that would help my case.

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@Kristian Bishop In New York, the Fair Workweek Law requires employers to give retail workers at least 72 hours advance notice for schedule changes, and they have to pay you extra called (predictability "pay if") they change your schedule with less notice. What you described - getting a 6am text for an 8am shift - is definitely a violation! You should be getting additional compensation for that. Keep screenshots of all those texts because they re'perfect evidence. You might also want to file a complaint with the Department of Labor about the scheduling violations separately from any unemployment claim - it shows a pattern of your employer not following labor laws.

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I went through a similar situation last year with a hostile manager and constant schedule changes. One thing that really helped my case was keeping a detailed journal - dates, times, what was said, who was present. I also started forwarding myself any work-related texts or emails to create a backup. The NYS DOL adjudicator told me later that having specific dates and examples made all the difference. Don't just document the big incidents - keep track of the small stuff too like being forced to stay late without notice or being spoken to inappropriately. It all adds up to show a pattern of unreasonable working conditions. Also, if you have any coworkers who witnessed these issues, get their contact info now in case you need witness statements later. Good luck!

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@Connor Murphy This is exactly the kind of detailed advice I needed! I m'going to start keeping that journal right away. It s'so helpful to hear from someone who actually went through this process successfully. Quick question - when you say forwarding "myself emails" and texts, do you mean like sending them to a personal email account? I want to make sure I m'backing everything up properly. And you re'right about getting coworker contact info - there are definitely a few people who have witnessed the manager s'behavior. Did you end up needing those witness statements, or was your own documentation enough? I m'trying to figure out how much evidence I really need before making any decisions about quitting.

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I'm in a similar boat with my part-time teaching assistant position - some weeks I get called in for extra hours, other weeks barely anything. One thing I've learned is to always screenshot your online certification confirmation after you submit it each week. I had a situation where the system glitched and showed I hadn't certified for a week when I actually had, and having that screenshot saved me a lot of headache when I had to prove it later. Also, if you're ever unsure about whether you should claim for a particular week, err on the side of reporting it - it's much easier to explain why you claimed when you maybe shouldn't have than to try to get benefits reinstated for a week you didn't claim but were eligible for.

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That's really smart advice about screenshotting the confirmation page! I never thought of that but it makes total sense. I've heard horror stories about people having to prove they certified when the system had glitches. And you're absolutely right about erring on the side of reporting - I'd rather have to explain why I claimed than miss out on benefits I was entitled to. Thanks for sharing your experience with the teaching assistant work - it sounds like we're dealing with very similar scheduling challenges!

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This is such helpful information! I'm dealing with a very similar situation working at a local bookstore where my hours are all over the place depending on events and seasonal rushes. Some weeks I'm barely getting 12 hours, other weeks they have me working 35+ during big sales. It's reassuring to know that the NY system is actually designed to handle these fluctuations and I don't need to worry about looking suspicious when I go back and forth between claiming and not claiming. I was always stressed about whether there would be some kind of flag on my account, but it sounds like this is exactly what partial unemployment benefits are for. Really appreciate everyone sharing their experiences!

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I totally get the stress about looking suspicious! I work at a coffee shop and deal with the exact same thing - slow weekdays but crazy busy during events and holidays. What really helped ease my anxiety was realizing that this inconsistent schedule thing is super common in retail and service jobs, so the unemployment system has to be set up for it. I've been doing the on-and-off claiming for about 6 months now and never had any issues. The key is just being completely honest about your hours and earnings each week when you certify. It sounds like you've got the right approach!

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