New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sofia Gomez

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I'm so glad you asked this question! I was in the exact same situation last year - filed for unemployment in NY back in 2020 during the pandemic, then got laid off again in 2023 from a completely different job. I was terrified that I had somehow "used up" my eligibility, but it turns out that's not how it works at all! You can absolutely file multiple times as long as you meet the work requirements for each new claim period. Since you worked full-time at the warehouse for over a year, you should definitely qualify. The system looks at your earnings during what they call the "base period" to determine if you've worked enough since your last claim. One thing I learned the hard way - don't wait too long to file! I delayed for almost three weeks thinking I needed everything perfectly organized first, but you can't backdate your claim earlier than when you actually file. The application will walk you through everything you need, and you can always provide additional documentation later if they ask for it. The whole process was actually easier the second time around since I already had my NY.gov account set up and knew what to expect. You've got this - there's definitely no lifetime limit on unemployment claims!

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Salim Nasir

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@Sofia Gomez Thank you for sharing your experience! It s'so reassuring to hear from someone who went through the exact same timeline - pandemic claim in 2020, then needing to file again in 2023. I was definitely falling into that same trap of thinking I needed everything perfectly organized before filing, but your point about not being able to backdate claims is really important. I don t'want to lose out on potential benefits by overthinking the preparation. It s'also encouraging to hear that the second time was actually easier since the account was already set up. I m'planning to file this Sunday following all the great advice in this thread. Really appreciate you taking the time to share your story - it s'exactly what I needed to hear to feel confident about moving forward!

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Ravi Gupta

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I just want to echo what everyone else has said - you can definitely file multiple times! I'm actually on my third unemployment claim in NY over the past 8 years (2016, 2021, and just filed again last month). Each time I was worried about the same thing you are, but it's completely allowed as long as you've worked enough since your last claim ended. Since you worked full-time at the warehouse for over a year, you should have no problem meeting the wage requirements. The thing that really helped me was keeping a simple spreadsheet with all my job details (employer names, addresses, dates worked, wages) so I could fill out the application quickly when the time came. One quick tip - when you file, make sure to answer all the questions about why you're unemployed honestly and completely. Since you mentioned it was due to company downsizing, that should qualify as being unemployed "through no fault of your own" which is exactly what the system is looking for. Don't stress about having used benefits before - that's literally what the program is designed for!

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Chloe Wilson

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2 weeks is actually pretty normal from what I've seen. My sister just got approved last month and it took exactly 15 days from when she filed to when she got her first payment

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Mei Zhang

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I'm in the same boat - filed 3 weeks ago and still waiting. What helped me was creating an account on the NY.gov job search site and making sure I was registered there, even though they don't always tell you this is required. Also, if you were laid off or terminated, sometimes they need to contact your former employer to verify the reason for separation, which can add extra time. Hang in there, most people do eventually get approved and receive back pay for all the weeks they were waiting.

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CosmicCrusader

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Not to freak you out but I'd recommend calling before your BYE hits. My account got all messed up and I couldn't certify for my last week until I talked to a rep. Better safe than sorry.

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CosmicCrusader

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I tried online first, got some error message. Then tried phone system, same problem. Finally had to reach a human to fix it.

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Ravi Kapoor

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This happened to me too! Had to call to get it resolved.

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Ethan Brown

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i've been through 2 BYE transitions now (covid layoff still going strong 😭). heres the deal: you gotta certify for that last week first, then file new claim. BUT expect at least 2-3 weeks before the new claim kicks in. if u need $ faster definitely call them after filing new claim. they can sometimes expedite.

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QuantumQuasar

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Two BYE transitions?! That's rough 😬 Did you find calling actually helped speed things up or did they just give you the standard "wait 2-3 weeks" response?

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Ethan Clark

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I'm going through the same thing right now - filed about 2 weeks ago and still waiting. From what I've been reading online, the NYS Department of Labor has been really backed up lately. One thing that helped me was checking if there are any pending issues or documents needed in the portal - sometimes they request additional info but don't notify you clearly. Also try calling early in the morning around 8am when they open, I've heard that's when you have the best chance of getting through. Hang in there, the waiting is definitely the worst part!

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Thanks for the tip about calling at 8am! I've been trying to call randomly throughout the day with no luck. Did you actually get through when you called early morning, or is that just what you heard? Also good point about checking for pending documents - I should probably double-check that I didn't miss anything in the portal.

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Carmen Ruiz

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I've been through this exact situation! Filed my claim in March and it took almost 4 weeks to get a determination. The key things that helped me: 1) Keep filing your weekly claims no matter what - this is crucial for getting backpay later, 2) Check the "Correspondence" section in your online account daily - sometimes they send requests for info there without email notifications, 3) If you can, try the live chat feature on the NYS DOL website early morning around 8-9am when it's less busy. I know the waiting is stressful but hang in there - once it goes through you'll get all the backpay from your filing date. The system is slow but it does work eventually.

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Jasmine Quinn

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This is really helpful, thanks! I didn't know about the live chat feature - I've only been trying to call. 4 weeks seems like forever but at least there's light at the end of the tunnel. Quick question - when you say check the "Correspondence" section daily, is that different from the main messages area? I want to make sure I'm not missing anything important while I wait.

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Ian Armstrong

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Just went through this exact situation last month! Yes, definitely certify on Sunday for your final week - you're entitled to that payment. The key is timing: certify first thing Sunday morning, then file your new claim the same day. Don't wait! I made the mistake of waiting a few days to file my new claim and it just delayed everything. Also heads up - when you file your new claim, make sure you have all your employer information handy for the past 18 months, including exact dates and wages. The system can be picky about incomplete info. You've got this!

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Yuki Tanaka

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Thanks for sharing your experience! That's really helpful to know about having all the employer info ready. Quick question - when you filed your new claim the same day, did you run into any issues with the system thinking you were trying to double-claim or anything like that? I'm just worried about triggering some kind of flag in their system by doing both things on the same day.

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Malik Jackson

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@Ian Armstrong No issues at all with the system flagging anything! The NY DOL system is actually set up to handle this transition. When you certify for your final week, you re'claiming benefits under your current benefit year. When you file the new claim later that same day, you re'starting a completely separate benefit year. The system treats them as two distinct actions. I was worried about the same thing but it went smoothly. Just make sure you complete the weekly certification first before starting the new application - that way there s'no confusion about which benefit year you re'claiming under.

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Khalil Urso

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I'm dealing with this same situation right now - my BYE is this Sunday too! Reading through everyone's responses has been super helpful. Just to make sure I understand the process correctly: certify for the final week first thing Sunday morning, then file the new claim later that same day, and expect a one-week waiting period for the new benefit year? I've got all my employer info from the past 18 months organized and ready to go. It's reassuring to see so many people have successfully navigated this transition. Thanks everyone for sharing your experiences!

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