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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Glad to see you got your form! For anyone else reading this thread with the same issue: 1. Try the alternate path through NY.gov ID → Unemployment Services → Get Your NYS 1099-G 2. Try early morning or late night when server traffic is lower 3. If those don't work, file an extension (Form 4868) by April 18, 2025 4. You can also request the form via the automated phone system 5. If all else fails, estimating from bank statements and amending later is an option Hope this helps future tax filers!
Yara Sabbagh
•Thank you for summarizing everything! This will definitely help others who run into the same problem.
Just wanted to add another potential solution for anyone still struggling with this - if you're using Chrome or Safari, try switching to Firefox or Edge. I had a similar issue last year where the NYSDOL website just wouldn't work properly in Chrome (kept getting JavaScript errors), but it loaded fine in Firefox. Sometimes it's just a browser compatibility issue. Also, make sure to disable any ad blockers or privacy extensions temporarily as they can interfere with government sites. Worth a shot before going through all the other more complicated steps!
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If you're really worried about timing, I'd suggest setting up direct deposit if you haven't already. The debit card option can sometimes have weird delays during holiday weeks, but direct deposit is super reliable with NYS Department of Labor payments.
I do have direct deposit set up already. Good to know that's the more reliable option!
Just wanted to add that you can also check the NYS Department of Labor website or mobile app to see the status of your payment if you're ever unsure. They usually show when payments are processed and released, which can give you peace of mind during holiday weeks. I've found their payment tracker to be pretty accurate.
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UPDATE: I managed to get through! Used the Claimyr service and got connected with an agent in about 20 minutes. They verified my identity and gave me my total benefits for the year. They also helped me update my email address which is why I wasn't getting the reset emails. Finally got back into my account too. Thanks everyone for the suggestions!
Diego Chavez
•Great to hear! For anyone else with this issue - another option is to request a paper copy of your 1099-G by mail by calling the tax form specific number I mentioned above. But it can take 2-3 weeks to arrive, so the direct phone method is faster if you need the information urgently.
Wow, this thread has been super helpful! I'm in a similar situation where I can't access my account after my benefits ended. Just wanted to add that if anyone else is having trouble with the NY.gov ID system, I found out you can also try creating a completely new NY.gov ID account with the same SSN if your old one is completely locked out. Sometimes the system will recognize you already have benefits history and link it to the new account. Worth a shot if nothing else works!
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Amina Bah
Thank you all for the advice. I'm going to try applying anyway when the time comes and make sure I document everything leading up to my last day. Will probably use that Claimyr service to actually reach someone since it sounds impossible to get through otherwise. If anyone has successfully navigated this specific situation I'd really appreciate hearing what worked. This whole thing is so stressful.
Good plan. One last tip: in your application, focus on your willingness to work and avoid framing it as refusing a requirement. Instead, emphasize that you were satisfactorily performing your job duties and that circumstances beyond your control led to your separation. The nuance in how you present your case can sometimes make a difference.
Ruby Garcia
I'm really sorry you're going through this situation. As someone new to this community, I've been reading through all the responses and it seems like you're getting solid advice from people who've been through similar experiences. The documentation tip from Oliver is especially important - make sure you keep records of everything. One thing I noticed is that you mentioned the testing alternative costs $150/week. Have you checked if your health insurance might cover any of that cost? Some plans do cover regular testing for employment purposes. Also, since you're already job hunting (which is smart), you might want to look into whether any potential new employers offer signing bonuses that could help bridge any gap in income if unemployment doesn't work out. Hang in there - this is definitely a tough spot to be in, but it sounds like you're approaching it thoughtfully and getting prepared for different scenarios.
Honorah King
when in doubt, call and ask! but good luck actually reaching anyone at ny unemployment lol 💀
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Oliver Brown
•For real. I called 37 times in one day once and still couldn't get through
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Mary Bates
•Try claimyr.com - only way I ever got someone on the phone
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Maya Diaz
I went through this exact same confusion a few months ago! You definitely need to list your current part-time retail job as your employer on that form. The system already has your previous full-time manufacturing job info from when you originally filed your claim. The form is asking about your current employment status, not your claim history. Just make sure you keep reporting those part-time hours and wages accurately each week when you certify - that's super important to avoid any overpayment issues down the road. The wording on these forms is really confusing but you're doing the right thing by asking before submitting!
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