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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I went through something similar last year when I got laid off from my marketing job. The waiting can be really stressful, especially when bills are due! In my experience, NY unemployment payments usually show up 3-4 business days after you certify for the week following your waiting week. Since your waiting week was Sept 12th, and you've been certifying weekly since then, you should definitely see something soon if everything is processing normally. One thing that helped me was setting up text alerts through my bank so I'd know immediately when any deposit hit my account. Also, make sure to keep certifying every week even if you haven't been paid yet - they'll back-pay all the eligible weeks once the payments start flowing. If you don't see anything by Friday, I'd definitely try to get in touch with them somehow. The system can have random glitches that only a human can resolve. Hang in there!
Omar Farouk
•Thank you for the reassurance and practical advice! Setting up text alerts is a great idea - I'll do that right now. It's good to know the 3-4 business day timeline is normal. I'll definitely keep certifying every week regardless. The waiting is just nerve-wracking when you're used to a regular paycheck. Fingers crossed I see something by Friday!
I'm going through the exact same thing right now! Filed in late July after my startup laid off half the team, had my waiting week processed in early September, and I'm still waiting for my first payment. It's so frustrating because the online portal makes everything look like it's approved and processing normally, but then... nothing. I've been certifying every Sunday morning religiously and answering all the questions the same way each time. The financial stress is real - I had to ask family for help with rent last month which was really hard. Reading through these comments gives me some hope that it's just normal delays and not something wrong with my claim. I think I might try that Claimyr service if I don't see anything by this weekend. Thanks everyone for sharing your experiences - it helps to know I'm not alone in this!
Ella Lewis
•You're definitely not alone in this! The same thing happened to me when I was laid off from my consulting job earlier this year. That feeling of everything looking "approved" online but no payments is SO frustrating and anxiety-inducing. It's like being in limbo. I ended up having to wait almost 3 weeks after my waiting week, but when it finally came through, I got all the back payments at once which was a huge relief. The hardest part is not knowing if it's just normal delays or if something is actually wrong. Keep doing exactly what you're doing - certifying every week is crucial even when you're not seeing payments yet. And don't feel bad about asking family for help - this system puts people in impossible situations through no fault of their own. Hopefully both of you see your payments hit this week! 🤞
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Just joined this community and wow, what a journey Emma! So glad you finally got through and got your issue resolved. I'm actually dealing with something similar right now - my claim has been pending for 2 weeks and I've been getting nowhere with the phone system. Reading through all these tips is incredibly helpful. The Thursday afternoon timing suggestion and the 1-1-2 menu path seem to be the most promising strategies. I'm definitely going to try calling tomorrow afternoon and see if I can get the same luck you had. Thanks to everyone who shared their experiences - it's reassuring to know there are real solutions that work, even if the system is frustrating. Fingers crossed I'll have a success story to share soon too!
Welcome to the community @Alexis! I'm so glad this thread could help you too. It's amazing how much easier it feels when you have actual strategies to try instead of just randomly calling and hoping for the best. The Thursday afternoon timing really does seem to work - I think it's because most people assume government offices are busiest mid-week, but apparently that's when they're actually more available. Definitely try that 1-1-2 menu path too, it seemed to route me to the right department faster. Good luck with your call tomorrow! Keep us posted on how it goes - I'm rooting for you!
AaliyahAli
As someone who just went through this exact same nightmare last month, I feel your pain! One thing that finally worked for me was using the online chat feature on the NY.gov website during off-peak hours (like 11pm-1am). I know it sounds crazy, but they have overnight support staff and way fewer people are trying to chat at that time. When the chat agents can't help directly, they can sometimes schedule you for a priority callback the next business day. Also, if you're on social media, try reaching out to @nyslabor on Twitter with your case details - they've been pretty responsive to public complaints lately and can sometimes escalate urgent cases. Hope this helps and hang in there!
This is brilliant advice! I had no idea there was overnight chat support - that's such a smart workaround when the phone lines are impossible. The Twitter tip is really clever too, public pressure on social media definitely gets companies to respond faster. I'm bookmarking this thread because there are so many helpful strategies here that I never would have thought of on my own. It's incredible how the community comes together to help each other navigate these frustrating government systems. Thank you for sharing what worked for you!
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Liam Duke
26 weeks is NOTHING when you're actually trying to find decent work in this economy!! I burned through mine so fast and now I'm stuck with nothing. The whole system is ridiculous - they expect you to take any minimum wage job just to get off benefits.
Manny Lark
•I feel you on this. It's really stressful watching those weeks count down when good jobs are so hard to find.
I'm in a similar situation - been on unemployment for about 18 weeks now and getting anxious about the time limit. One thing I learned is that you should also check if you qualify for any job training programs through NYS Department of Labor while you still have benefits. Some of them can extend your eligibility or provide additional support. Also, if your benefit year ends and you haven't used all 26 weeks due to gaps in claiming, you might be able to establish a new claim if you've earned enough wages since your last claim started.
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Justin Evans
THE WHOLE PIN SYSTEM IS RIDICULOUS!!! Why can't we just use the same login as my.ny.gov for everything? I've been waiting 3 weeks for my PIN and my bills are piling up. The NYS Department of Labor needs to modernize their systems instead of making us jump through all these hoops.
I feel your frustration but the PIN is for security purposes since unemployment benefits involve sensitive financial information.
Ava Williams
I'm going through the exact same thing right now! Filed my claim 3 weeks ago and still no PIN in the mail. I've been checking my mailbox religiously every day. The worst part is not being able to file my weekly claims while waiting - I'm afraid I'm going to lose out on benefits because of this delay. Has anyone had success getting through to the NYS Department of Labor early in the morning? I'm thinking of trying to call right when they open at 8 AM.
KhalilStar
•Yes, calling right at 8 AM is definitely your best bet! I had the same issue and finally got through on my fourth try calling exactly at opening time. The agent was really helpful and explained that there's been a backlog with PIN mailings lately. They were able to expedite a replacement PIN and it arrived within 5 business days. Don't worry about missing your weekly claims - they told me you can backdate them once you get access to your account. Just make sure you have all your paperwork ready when you call (Social Security number, confirmation number from when you filed, etc.) to speed up the verification process.
Omar Fawaz
•@KhalilStar That's really encouraging to hear! I'm definitely going to try the 8 AM strategy tomorrow. Did you have to go through the whole automated phone system or is there a direct number to reach an agent? I've been getting stuck in those endless phone menus and then it just hangs up on me when the call volume is too high.
LongPeri
This happened to me last year and it turned out NYS Department of Labor was collecting on an overpayment from 2023 that I didn't even know about. They just started taking $25 per week without telling me. You should definitely call and ask for a detailed explanation of any deductions.
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Javier Hernandez
I had a similar issue a few months ago where my weekly amount dropped unexpectedly. It ended up being federal tax withholding that got automatically adjusted - apparently they can change the withholding percentage based on your total benefit year earnings. Check your payment history in the NYS DOL portal and look for any line items showing tax deductions or adjustments. You can also try messaging them through the secure inbox in your account, sometimes that gets faster responses than calling.
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