I had the exact same issue with the identity verification! What finally worked for me was using a different device entirely - I was trying on my phone and kept getting errors, but when I switched to my laptop it went through immediately. Also make sure you're using the most recent version of your browser. The NYS DOL system seems really finicky about browser compatibility for identity verification uploads.

I've been dealing with identity verification issues too and found a few things that helped. First, make sure your documents are saved at high resolution - the system sometimes rejects blurry or low-quality images even if they look fine to you. Second, try uploading one document at a time rather than all at once. I kept getting timeouts when trying to upload multiple files together. Also, if you're still getting the "error processing request" message, try logging out completely, clearing your cookies, and logging back in. Sometimes the session gets corrupted and a fresh login fixes the upload issues. Hope this helps!

does anyone know if holidays affect the payment schedule??

Been through this exact same situation last year! Since your effective days are decreasing, that's actually a good sign - it means NYS has processed your certification and released the payment. With direct deposit, you should see it hit your account within 1-2 business days from when those days started going down. The $421 weekly benefit is pretty solid btw. Just keep an eye on your payment history section in the portal - once it shows "paid" status you know it's on the way to your bank. If nothing shows up by Wednesday I'd definitely call or try that claimyr service people mentioned.

Just report everything honestly on your weekly claim and you'll be fine. The system is designed to handle partial unemployment situations. Better to over-report than under-report!

I went through this exact situation a few months ago! The key thing is to report your part-time work on your weekly certification - you'll enter your gross wages and hours worked. The system will automatically calculate your partial benefit amount. Don't worry about calling them unless you have specific questions - the online form handles partial unemployment calculations pretty well. Just make sure you report the work for the week you actually performed it, not when you got paid. You're doing the right thing by being proactive about this!

I appreciate everyone's explanations but this whole conversation is kind of wild. We've designed an economic system that requires people to be unemployed and struggling, and then we make the process of getting help as difficult as possible through agencies like NYS Department of Labor. Something feels fundamentally broken about that.

Coming from someone who's been through the NYS Department of Labor system twice in the past three years, I think there's also a practical angle here that doesn't get discussed enough. The economists' "natural rate" theory assumes that unemployment systems actually work efficiently to help people transition between jobs. But when you're stuck waiting 8 weeks for a determination, or spending entire days trying to reach someone by phone, that "frictional unemployment" becomes a lot more friction than it should be. Maybe the real problem isn't that we need 3-5% unemployment, but that we need unemployment systems that actually facilitate quick, smooth transitions instead of creating additional barriers. The theory works better when the safety net actually functions.

Wait so if you're disqualified you can still get benefits later if you win an appeal? I thought disqualification meant you were permanently banned from unemployment

The whole system is ridiculous. They disqualify people for the stupidest reasons and then make you jump through hoops to prove you deserve benefits you already paid into through your taxes. I got disqualified because they said I didn't look for work properly even though I submitted my job search log every week like they required.