New York Unemployment

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Laila Prince

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Just started collecting benefits in early February so this thread is perfect timing! Was literally just wondering about this yesterday. The 3-4 month timeline everyone's mentioning gives me a good benchmark to work with. I've been pretty casual about tracking my job applications - just keeping them in my email drafts folder - but after reading Charlotte's detailed breakdown I realize I need to get way more organized. Planning to set up a proper spreadsheet this weekend with all the specifics (dates, companies, positions, application method, responses, etc.) before that first appointment comes around. Really appreciate everyone sharing their real experiences here instead of just guessing. Makes the whole thing feel way less intimidating knowing it's typically just a straightforward check-in about your job search efforts! 📋

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Ev Luca

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Welcome to the club Laila! Starting in February means you're even newer than most of us in this thread. The email drafts folder method is actually pretty clever for keeping track of applications - I hadn't thought of that approach. But yeah, after reading all the detailed advice here (especially Charlotte's breakdown), it's clear we need to step up our documentation game. I'm planning to do the same spreadsheet setup this weekend. It's so helpful having this timeline to work with rather than just wondering when that first appointment will randomly appear. At least we have a few months to get our records organized properly! 😊

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Natalie Adams

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Just wanted to add my two cents as someone who's been through this process a few times now! Been collecting since September and have had two appointments so far - one at 3 months and another at 6 months. The spacing seems pretty consistent with what Charlotte mentioned. One thing I'd recommend beyond the great record-keeping advice already shared is to also track any temp work or gig jobs you might do while collecting - they want to see that info too since it affects your weekly claim. Also, don't be nervous about the appointment itself! The caseworkers I've dealt with have been pretty understanding and helpful. They're not trying to catch you in some gotcha moment, they just want to make sure you're actively looking and following the requirements. The whole thing really is more of a check-in than an interrogation. Hope this helps ease some anxiety for the newer folks! 😊

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This is such helpful additional info Natalie! I hadn't even thought about tracking temp work or gig jobs - that's a really important detail that could easily be overlooked. I've been doing some freelance work here and there while collecting so I'll definitely make sure to document that properly. It's so reassuring to hear from someone who's been through multiple appointments that the caseworkers are actually understanding and helpful rather than trying to trip you up. I think a lot of us newer folks (myself included) build it up in our heads to be this scary interrogation when it sounds like it's really just a routine check-in. Thanks for sharing your experience and helping calm some nerves! 😊

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Mateo Gonzalez

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As someone completely new to the unemployment benefits system, this thread has been absolutely invaluable! I had no idea that per diem workers could even qualify for unemployment while still technically employed - I always assumed you had to be completely laid off or fired to be eligible. Reading through everyone's real experiences with NYS Department of Labor has taught me so much more than any official government website ever could. The consistent advice about documenting every attempt to get shifts and being completely transparent about your situation really stands out. It's incredibly encouraging to see how many people have successfully gotten their claims approved in similar circumstances. What really resonates with me is the concept that getting zero hours through no fault of your own essentially equals being unemployed, even if you're still on the roster. This community's willingness to share detailed, real-world experiences makes navigating such a confusing system feel so much more manageable for newcomers like me. Thank you to everyone who took the time to explain their situations - it's given me confidence that there are actually solutions available for per diem workers facing these challenging circumstances!

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Ella Lewis

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I'm also brand new to all this and honestly thought the same thing - that you had to be completely terminated to qualify for unemployment! This whole thread has been such an eye-opener. What I find really encouraging is how understanding NYS DOL seems to be about per diem situations based on everyone's experiences here. The advice about keeping detailed records of every contact with your employer asking for shifts seems so smart - I never would have thought to do that on my own. It's amazing how this community breaks down such a complicated process into clear, actionable steps for those of us who are totally new to navigating unemployment benefits. Reading all these success stories gives me hope that the system actually does work for per diem workers who find themselves in these tough situations!

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As someone who's completely new to understanding unemployment benefits, this entire discussion has been so enlightening! I had absolutely no clue that per diem workers could qualify for unemployment while still technically employed - I always thought you needed to be fully terminated or laid off. Reading through everyone's real experiences with NYS Department of Labor has been incredibly educational and much more helpful than trying to decipher official government websites. The key takeaways I'm seeing are: be completely honest about your situation, document every attempt to get shifts, and make it clear you're available for full-time work elsewhere. It's really reassuring to see how many people have successfully gotten their claims approved by simply being transparent about getting zero hours through no fault of their own. This community's willingness to share detailed experiences makes what seemed like an overwhelming process feel actually manageable for newcomers like me. Thank you to everyone who took the time to explain their situations - it's given me so much more confidence in understanding how the system works for per diem workers!

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Nina Fitzgerald

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I'm going through this exact same situation right now - my 11-month contract with a financial services company ends in 10 days and they just confirmed no renewal due to "budget constraints." This thread has been absolutely invaluable! I was really panicking about whether I'd be eligible for unemployment benefits, but reading everyone's successful experiences here has given me so much relief. Based on all the great advice shared, I've already started organizing my documentation: original contract with the renewal option clause, all my performance reviews (thankfully all positive), the official email about non-renewal, and even some internal messages where my team lead mentioned being disappointed they couldn't extend my position. I'm planning to file my claim on my very last day of work and have already started preparing my job search activity log. One thing I wanted to ask - for those who mentioned the 2-3 week timeline from filing to first payment, did you have to do anything special during that waiting period, or is it mostly just waiting for the adjudication process to complete? Thanks so much to everyone who shared their experiences - this community support makes such a stressful situation feel much more manageable!

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During that 2-3 week waiting period, you'll mainly be waiting for the adjudication decision, but there are a few things to stay on top of! Make sure you're filing your weekly certifications even while your initial claim is being processed - this keeps your claim active and ensures you don't miss any benefit weeks once approved. You should also start your job search activities right away and log them, since they'll likely ask for that information retroactively. Some people get requests for additional documentation during adjudication, so keep an eye on your online account and any mail from NYS Department of Labor. The good news is that if you have all your paperwork organized like you do, the process usually goes smoothly. Your situation sounds very similar to mine and I was approved without any additional requests - having that renewal clause and positive performance reviews really helps establish that this was completely the employer's decision!

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Chris Elmeda

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I'm currently in this exact situation too - my 9-month contract with a marketing firm ends in 4 weeks and they just let me know they won't be renewing due to "budget reallocations." This whole thread has been such a lifesaver! I was really worried about navigating the unemployment system, but seeing so many people successfully get approved for benefits after contract non-renewals is incredibly reassuring. I've been following all the advice here and gathering my documentation: original contract agreement, the non-renewal email from HR, my quarterly reviews, and even some Slack conversations where my manager mentioned wishing they could keep me but corporate made the budget decision. Planning to file my claim on my actual last day of work. One thing I'm curious about - has anyone dealt with a situation where the employer offered to provide a reference letter specifically for unemployment purposes? My supervisor mentioned they'd be happy to write something confirming my good performance and that the non-renewal was purely a business decision on their part. Would that be helpful to include with my application, or is the standard documentation usually sufficient? Thanks to everyone for sharing such detailed experiences - this community is amazing!

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Justin Evans

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I just had my mandatory virtual review appointment two weeks ago and wanted to share my experience since I was in almost the exact same situation as you! I was super anxious about it, especially because my home internet is really unreliable. Here's what ended up working for me: I went to my local library and reserved a study room for the appointment. Most libraries let you book them for free, and the wifi was rock solid. I brought my phone charger and had everything ready about 30 minutes early since they warn about being up to 2 hours late (mine was actually only about 20 minutes late). The call itself was honestly much more relaxed than I expected. The rep went through my work search records pretty thoroughly - they asked for specific details about the last 4-5 jobs I'd applied to, including company names, positions, dates, and which websites I used. Having everything written down beforehand was a lifesaver. They also checked that my JobZone profile was updated (definitely do this the night before!) and asked about any barriers I was facing in my job search. The whole conversation felt more like they were trying to help me succeed rather than catch me doing something wrong. My biggest piece of advice: create a simple spreadsheet or document with all your job applications from the past month. Include company name, position, date applied, and method (Indeed, company website, etc.). This made the call go so much smoother and showed them I was taking my search seriously. You've got this! The fact that you're already thinking ahead and preparing shows you'll do just fine.

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Kaitlyn Jenkins

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This is exactly the kind of detailed advice I was hoping to find! Thank you for sharing your experience so thoroughly. The library study room idea seems to be the consensus best solution, and I'm definitely going to call them tomorrow to reserve one. I really appreciate you mentioning the spreadsheet approach - having everything organized beforehand instead of trying to wing it during the call makes so much sense. It's such a relief to hear that your rep was genuinely trying to help rather than looking for problems. I was getting myself worked up thinking this would be some kind of interrogation, but it sounds like they really do want people to succeed. Going to spend this weekend getting my JobZone profile updated and creating that job application spreadsheet. Thanks for the encouragement!

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Emily Jackson

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I had my virtual review appointment about 6 weeks ago and can definitely relate to your anxiety! I was also worried about connection issues since I live in a rural area with unreliable service. Here's what worked for me: I ended up going to a local Starbucks that I knew had strong wifi, found a quiet corner, and used wifi calling on my phone with headphones. The call ended up being about 75 minutes and they called roughly 50 minutes late (much better than the 2-hour warning they give). The conversation was actually pretty straightforward. They asked about: - Specific details of my recent job applications (company names, positions, dates) - How I've been using JobZone (definitely update your profile beforehand!) - Any challenges I'm facing in my job search - Whether I needed help with resume or interview skills The rep was genuinely helpful and even pointed me toward some job resources I hadn't known about. It felt more like a supportive check-in than an interrogation. My advice: Make a simple list of your recent job applications with all the details, find a reliable connection spot (library study rooms are great too!), and don't stress too much. As long as you're genuinely looking for work and can show your efforts, you'll be fine. They really do seem focused on helping people succeed rather than cutting benefits. Good luck!

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This is such helpful and reassuring advice! I really appreciate you sharing your experience with the rural connection issues since that's exactly what I'm dealing with. The Starbucks idea is perfect - there's one about 15 minutes from me that I know has reliable wifi and it's usually not too crowded in the mornings. I'm definitely going to create that job application list you mentioned because having all those details organized will make me feel so much more prepared. It's really comforting to hear that your rep was supportive and helpful rather than adversarial. I was building this up in my head to be this scary interrogation, but it sounds like they genuinely want to help people succeed in their job search. Going to get my JobZone profile updated this weekend and scout out the best wifi spots. Thanks for the encouragement - I'm feeling much more confident about this now!

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Just went through this myself a few weeks ago! They automatically used my old KeyBank card from 2023, even though I hadn't used it in almost a year. The funds showed up within 2-3 business days of my certification being processed. One thing I learned - if you're not sure if your card is still active, you can test it by trying to check the balance at an ATM or through KeyBank's automated phone line (1-866-295-2955) before your payment is scheduled. That way you'll know ahead of time if there might be any issues. Also, make sure your address is updated in both your unemployment profile AND with KeyBank if you've moved, otherwise you might run into the same problem @Molly Chambers mentioned!

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Charity Cohan

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This is really helpful advice! I'm actually dealing with a similar situation right now - just got approved for benefits again after being back to work for about 6 months. My KeyBank card is from early 2024 so it should still be good, but I hadn't thought about checking if it's still active beforehand. Definitely going to call that number you mentioned to verify before I expect any payments. And good point about the address - I did move recently so I'll double check that everything matches up. Thanks for sharing your experience!

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Vera Visnjic

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This is such a helpful thread! I'm actually going through the exact same situation right now - just got approved for NY unemployment again after working for about 10 months. I still have my KeyBank card from 2023 and it doesn't expire until 2026, but I was worried they might automatically send a new one anyway. Reading everyone's experiences here has been super reassuring. I'm definitely going to call that KeyBank number (1-866-295-2955) that @Lara Woods and @Edison Estevez mentioned to check if my card is still active before my first payment comes through. Better to know now than wait and wonder! Also going to double-check my address info in both systems since I moved last year. Thanks everyone for sharing your real experiences - way more helpful than trying to navigate the official websites!

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Nathan Kim

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You're so smart to check everything ahead of time! I wish I had found this thread when I was going through the same thing. That KeyBank number is a lifesaver - their automated system will tell you right away if your card is active and what the balance is. Since your card is from 2023 and doesn't expire until 2026, you should definitely be good to go. The address thing is really important too - I learned that the hard way when my payments got delayed because my info didn't match between the two systems. Hope everything goes smoothly for you!

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