New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Try certifying really early in the morning like 5 or 6 AM when fewer people are online. That's what I do and never have problems.

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Good tip! I'll definitely try that next week if this gets resolved.

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I'm having the same issue! Been trying since 8am and keep getting timeout errors. What's frustrating is that I can see my claim status and payment history just fine, but the moment I click on weekly certification the whole thing crashes. I tried using my phone's mobile data instead of wifi in case it was a connection issue on my end, but no luck. Really hoping this gets fixed soon because I can't afford to miss this week either.

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The whole system is a mess honestly. They make it so complicated when people are already stressed about finding work. I've been doing my 3 searches religiously but half the jobs posted online aren't even real openings.

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I feel your frustration about the confusing requirements! Just to add some clarity - the 3 job search activities per week is correct, and they can include a variety of things beyond just online applications. I've found that attending virtual career workshops through the NY Career Center also counts, and they're actually pretty helpful. You can access them through the DOL website. Also, if you're in a specific field, reaching out to recruiters or staffing agencies counts too. The important thing is keeping that detailed log with dates, company names, and what type of activity you did. I use a simple spreadsheet to track everything - makes it much easier when it's time to file your weekly claim.

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Thanks for the spreadsheet tip! That's a really smart way to stay organized. I've been keeping handwritten notes but a spreadsheet would be so much better for tracking everything. Do you include any specific details in your spreadsheet beyond dates and company names? Like maybe the job title or how you found the opening? I want to make sure I'm documenting enough detail in case they ever ask for my records.

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The whole system is designed to push people into taking crappy jobs so they can get you off the unemployment rolls. They'll tell you it's about 'suitable work' but really they just want to save money. Document everything and know your rights.

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While the system can be frustrating, NYS Department of Labor does have legitimate suitable work protections. It's worth understanding the actual rules rather than assuming the worst.

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I'm new to this community and just started collecting unemployment myself after being laid off from my marketing job. This is really helpful information - I had no idea about the 80% rule for the first 13 weeks! I'm saving this thread because I'm sure I'll need to reference it. Quick question though - when you document job offers you decline, what's the best way to do that? Should I keep emails, write down details, or is there a specific form NYS DOL wants us to use? Thanks for sharing your experience!

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Thank you all so much for the help! I think I understand now - I'll definitely answer YES to returning to work, and I'll track my hours meticulously. Since I'll be working 4 hours each day, 5 days a week, it sounds like I probably won't get any UI benefits, which is disappointing but at least I know what to expect. I'll keep certifying every week anyway to keep my claim active while I look for full-time work. Really appreciate all the explanations!

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You're welcome! One last tip: even though you may not receive benefits while working those hours, continuing to certify each week is crucial. If your part-time job ends or your hours are reduced, you won't have to start a new claim. Good luck with the job search!

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Just wanted to add something important that might help you and others - make sure you understand the difference between "gross earnings" and "net pay" when reporting. NY DOL wants your GROSS earnings (before any deductions like taxes, insurance, etc.), not what you actually take home. I made this mistake early on and had to correct it later. Also, if your employer gives you any tips or bonuses, those count toward your gross earnings too and need to be reported. Keep all your pay stubs and write down your daily hours immediately - don't try to remember later because DOL is very strict about accuracy!

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This is such an important distinction! I almost made that same mistake when I first started reporting. Isabella is absolutely right - they want the gross amount before any deductions. And yes, definitely write down your hours every single day! I tried to reconstruct my hours from memory once and got completely mixed up. Now I keep a little notebook where I jot down my start/end times each day. It's saved me so much stress during weekly certifications. Thanks for mentioning the tips and bonuses too - I hadn't thought about those counting toward gross earnings!

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UPDATE: My benefits FINALLY hit my KeyBank account this morning! It took exactly 32 days from when they were released. For anyone else waiting, hang in there - they do eventually come through. I'm definitely switching to direct deposit to my regular bank now though - never going through this stress again!

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So happy for you!! Thanks for updating us!

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Great news! Mine came through yesterday too. Definitely recommend that direct deposit switch - much more reliable.

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Wow, what a relief to see this thread! I'm dealing with the exact same nightmare - my benefits were released on 4/20 and it's now 5/16 with absolutely nothing in my KeyBank account. I've been checking obsessively every day thinking maybe I missed something. Reading through all these responses has been incredibly helpful, especially knowing there's an official timeline now (May 24th). I had no idea about the option to switch to direct deposit with my regular bank - that's definitely my next move once this gets sorted out. The stress of not knowing when (or if) the money will show up is almost worse than being unemployed in the first place! Thanks everyone for sharing your experiences and updates. It's nice to know we're not alone in this mess and that the money does eventually come through, even if it takes over a month. Keeping my fingers crossed that mine shows up soon!

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