New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

good luck! these hearings are stressful but if you were really laid off due to budget cuts you should be fine. just tell the truth

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I went through this exact situation about 6 months ago - employer claimed misconduct when it was really a layoff. Here's what helped me win: 1) Organize all your documents chronologically in a folder, 2) Write out a timeline of events leading to your termination, 3) Practice explaining your side clearly and concisely, 4) If you have any coworkers who witnessed the layoff discussions, ask if they'd be willing to testify. The judge will likely ask your employer very specific questions about their misconduct claim - if they can't provide solid evidence (like documented warnings, policy violations, etc.), their case falls apart. You've got this! The fact that you have that budget cuts email puts you in a really strong position.

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Amara Chukwu

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This is super helpful, especially the tip about writing out a timeline! I never thought about asking coworkers to testify - would they need to be on the call during the hearing or can they provide written statements? Also, should I organize the documents in any particular order for the judge?

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Mateo Sanchez

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If you're having trouble figuring out which benefit to apply for or need to talk to someone about your specific situation, I had good luck using a service called Claimyr (claimyr.com) to actually get through to a real person at the various agencies. They helped me connect with the right department instead of getting stuck in phone trees. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes you just need to talk to a human to sort out these confusing situations.

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Aisha Mahmood

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Interesting, never heard of that before. Did they help you reach NYS Department of Labor specifically or other agencies too?

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Mateo Sanchez

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They work with multiple agencies. In my case I needed to reach both NYS Department of Labor and the disability office to figure out which benefit I qualified for.

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Luca Marino

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Just want to add some clarity on the workers comp angle since you mentioned it was a work injury. Workers compensation is administered separately from NYS Department of Labor unemployment and disability benefits - it's usually handled through your employer's insurance carrier. If your injury happened at work, you should definitely explore workers comp first since it typically provides better coverage and protects your job. You can potentially receive workers comp and state disability simultaneously in some cases, but never unemployment while you're unable to work. I'd suggest contacting your HR department about workers comp procedures if you haven't already.

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Victoria Jones

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is anyone else having trouble with the site today? i keep getting a server error. cant even log in to do my weekly certification

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Jessica Nguyen

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seems ok for me just now. maybe try clearing your browser cache or use a different browser?

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Victoria Jones

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thx ill try that

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Hannah White

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Just wanted to follow up on this - did your claim start moving after completing the ID.me verification? For most people, it takes about 7-10 business days after verification for things to start moving, but it can sometimes be longer if there are other issues with the claim.

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Nick Kravitz

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Yes! Finally got approved yesterday - almost 2.5 months after my initial application. After the ID.me verification, it still took about 2 weeks before I saw any movement. Then suddenly I got an email that my claim was approved and the payments should start this week. Such a relief! For anyone else dealing with this - don't just wait like I did, call them and be persistent!

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Isaac Wright

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i stg unemployment is DESIGNED to be impossible to navigate. they don't want to pay us so they make us jump through 500 hoops hoping we'll just give up. don't let them win. be persistent.

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Rajiv Kumar

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seems that way. my savings are almost gone at this point so i literally can't afford to give up.

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LunarLegend

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Man this hits home so hard. I've been dealing with the exact same thing for 2 months now - zero communication about needing ID.me verification until I finally got through to someone last week. The worst part is they act like it's YOUR fault for not knowing about some random requirement they never told you about. I'm still waiting after completing ID.me verification too. The system is absolutely broken and it feels like they're hoping we'll just give up and go away. Stay strong and keep fighting - we shouldn't have to be detectives just to get benefits we're entitled to.

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Omar Zaki

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I had issues reaching NYS Department of Labor when I had questions about continuing my claim. Kept getting busy signals and when I did get through, I'd get hung up on after waiting forever. Finally used this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. They have a video demo showing how it works (https://youtu.be/qyftW-mnTNI). Saved me hours of frustration and I got my questions answered same day.

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Chloe Taylor

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Interesting, never heard of that before. Did it actually work or is it one of those scam things?

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Omar Zaki

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Totally legit. I was skeptical too but it actually connected me to a real NYS Department of Labor agent who could access my account and everything.

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Diego Flores

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The system is SO confusing! I feel like they make it hard on purpose so people give up and stop claiming. I've been on unemployment for 3 months now and I still feel like I'm doing something wrong even when I follow all the rules.

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Emma Wilson

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@Diego Flores I totally get that feeling! The system really isn t'user-friendly at all. What helped me was writing down the exact steps I do each week for my claim so I have a routine - same day, same time, same process. It made me feel more confident that I wasn t'missing anything. You re'doing great by staying on top of it for 3 months!

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