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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Are you sure you entered your direct deposit info correctly? Double check your routing and account numbers. I waited 3 weeks for payment only to realize I transposed two digits in my account number 🤦♂️
Just checked and all my banking info is correct. Frustrating that there's no obvious reason for the delay.
Ugh that sucks. then it's definitely something on their end. You NEED to talk to someone. The messaging system is where requests go to die.
I'm going through the exact same nightmare right now! My waiting week processed on 9/15 and it's been radio silence ever since. I've certified every week like clockwork and my claim status shows active, but zero deposits. The most frustrating part is feeling completely in the dark about what's actually wrong. I tried calling yesterday for 4 hours straight and couldn't get past the busy signal. At this point I'm ready to try anything - even those calling services people are mentioning. It's insane that we have to jump through all these hoops just to get the benefits we're entitled to. Has anyone tried contacting their local unemployment office in person instead of calling the main number?
I feel your pain! Same exact situation here. Just wanted to chime in that going to the local office in person might not help much - most of them don't handle claims directly anymore and just tell you to call the same number we're all trying. From what I've read in this thread, it really seems like you need to get through to someone on the phone who can look at your specific account. The claimyr service that multiple people mentioned sounds promising if you're willing to pay for it. I'm probably going to try that tomorrow since I'm losing my mind with the endless redials. Keep us updated if you find something that works!
@Sean Flanagan I tried going to my local office last week and @Grace Durand is absolutely right - they basically just handed me a flyer with the same phone number and told me they can t'access individual claims anymore. Super frustrating! I ended up using that claimyr service yesterday and actually got connected to someone after about an hour. Turns out I had a pending "employer verification flag" that nobody ever told me about. The rep cleared it and said I should see backpay within 3-5 business days. Worth trying if you re'at your wit s'end like I was. Good luck!
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wait does anyone know if they count days you wer supposed to work but called out sick? my schedule said 5 days but i only worked 3 and called out 2 days last week
You only report days you actually worked. If you were scheduled for 5 days but only worked 3 days (regardless of why you missed the other 2), you would report 3 days worked when certifying. This would qualify you for 25% of your weekly benefit.
Thank you everyone for the helpful responses! I'm going to talk to my manager about possibly condensing my schedule to 3 days when possible. And I'll definitely keep certifying every week even when I work 4 days. I appreciate all the advice!
Good plan! Just want to add that when you talk to your manager, you might want to frame it as wanting to be more productive by having longer focused work days rather than mentioning unemployment benefits - some employers get weird about that. Also, if they can't accommodate the 3-day schedule, at least you'll know to expect $0 on weeks you work 4+ days so you can budget accordingly.
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The NYS Department of Labor system is just broken. I've been waiting 3 weeks for someone to even LOOK at my claim and there's no way to get real information about what's causing the delay. They tell you to check online but the website never has actual details about WHY something is taking so long.
Don't panic yet - 10 days isn't that unusual, especially if you filed recently. The initial processing can take 2-3 weeks. Just keep checking your my.ny.gov account every few days and make sure you're filing your weekly claims even while it's processing. That's really important or you could lose benefits for those weeks.
Wait, I need to file weekly claims even before my initial claim is approved? I didn't know that!
Yes! You need to file weekly claims starting the week after you applied. If you miss weeks you usually can't go back and claim them later.
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File immediately! Even if there's going to be an investigation, you want to get your claim date established. I waited too long when I got fired and lost out on like $800 because the benefits don't backdate to before you actually file.
Good point, I'll file today. Better safe than sorry.
Don't let the "performance issues" label scare you away from filing. I work in HR and see this all the time - employers often use vague terms like that to avoid unemployment liability, but it rarely holds up with the Department of Labor unless there's documented willful misconduct. The fact that you were caring for a sick child and had no prior written warnings actually works in your favor. NY has strong protections for family care situations. File your claim today and be honest about everything - both the performance issues they cited AND the family care absences. The DOL investigators are pretty good at seeing through employer BS when there's no real documentation of misconduct.
This is really helpful info from an HR perspective! I'm curious - when you say NY has strong protections for family care situations, are there specific laws I should reference when explaining my absences? I want to make sure I present my case as clearly as possible to the DOL investigators.
Ava Williams
I'm in a similar situation with my claim stuck in adjudication. For what it's worth, I called the Syracuse Career Center directly at (315) 479-3380 yesterday and got through after about 20 minutes on hold. They confirmed they're open 8:30 AM to 4:30 PM Monday-Friday, but walk-ins are limited and they strongly prefer appointments. The person I spoke with said most adjudication issues actually require review by their central office anyway, so visiting in person might not speed things up much. Still frustrating though - hope you get it sorted out soon!
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Daniela Rossi
•Thanks for sharing that phone number! I've been trying the main 1-888 number with no luck. Did they give you any timeline for adjudication reviews? Mine has been pending for almost 3 weeks now with no updates.
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Yara Nassar
•@ad2cf07795b8 That's really helpful info about the Syracuse office! I'm going to try calling that direct number tomorrow morning. Did they mention anything about what documents to bring if you do get an appointment? I want to be prepared in case they can actually help with the adjudication process.
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Mateo Perez
Just wanted to add that if you do decide to visit in person, bring multiple forms of ID and any documentation related to your claim (termination letter, pay stubs, etc.). I went to my local office last month and they turned me away the first time because I only brought my driver's license. They needed two forms of ID plus all my employment paperwork. Also, get there early - I've heard they sometimes stop taking walk-ins if they get too busy, even during posted hours.
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TillyCombatwarrior
•This is really good advice about bringing multiple forms of ID! I learned this the hard way at a different government office. For anyone reading this, acceptable second forms of ID usually include Social Security card, birth certificate, passport, or sometimes even a utility bill with your current address. Also, if you have any correspondence from the Department of Labor about your claim (emails, letters, notices), bring those too - they often have reference numbers that can help the staff look up your case faster.
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