New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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ugh the whole base period thing is such BS... like why cant they just use your last 12 months of work like a normal person would expect

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I feel you but it's actually not that bad once you understand it. The quarters system helps keep everything organized for the state.

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I went through this exact same situation! The key thing to remember is that your base period is always one quarter behind because of processing delays. So even though you worked July-August 2024, those wages won't show up until your next benefit year if you need to reapply. It's frustrating but the system is designed this way to ensure all employer wage reports are complete. Make sure to keep all your pay stubs from that restaurant job - sometimes there can be discrepancies between what you earned and what employers reported to NYS Department of Labor.

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This is really helpful advice about keeping pay stubs! I actually just realized I might have the same issue - I got a big bonus in my last month before being laid off and I'm wondering if that won't count toward my benefits either. Do you know if one-time payments like bonuses get treated differently, or do they just fall into whatever quarter they were paid in?

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Sorry to hear about your layoff Ethan. Yes, you absolutely qualify for unemployment benefits since your position was eliminated due to downsizing - that's considered involuntary separation through no fault of your own. When you file your claim online at labor.ny.gov, you'll need your Social Security number, driver's license, employment history for the past 18 months, and details about your separation. The system will ask your employer to verify the reason for termination, but since they already told you it was downsizing and not for cause, you should be good to go. File as soon as possible since there's typically a one-week waiting period before benefits begin. Don't worry too much about proving it wasn't your fault - the burden is on the employer to show misconduct if they want to contest your claim.

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This is really helpful info, thanks Mateo! One quick question - you mentioned needing employment history for the past 18 months. I've only been at this warehouse job for about 8 months. Before that I had a couple shorter retail jobs. Do I need to track down all that info or is my most recent job enough since that's where I earned most of my wages?

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Hey Ethan, really sorry to hear about your situation but you're definitely eligible for unemployment benefits since you were laid off due to downsizing. That's exactly what the system is designed for - involuntary job loss through no fault of your own. I went through something similar a few years back and the process was pretty straightforward once I got started. Make sure to file your initial claim online at labor.ny.gov as soon as possible since benefits are calculated from when you file, not when you lost your job. You'll need basic info like your SSN, employment dates, and your employer's details. Since your manager already confirmed it was downsizing and not performance-related, you shouldn't have any issues with approval. The hardest part is usually just waiting for that first payment to come through. Hang in there!

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Thanks Oliver, that's really reassuring to hear from someone who's been through it. I'm definitely going to file today - didn't realize the benefits are calculated from when you file rather than when you lose the job, so that's good to know! Quick question though - when you say the hardest part is waiting for the first payment, roughly how long should I expect before money actually hits my account? Trying to figure out if I need to ask family for help with rent or if the timing might work out.

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my friend used that claimyr thing the other person mentioned and said it worked. shes been telling everyone about it cause the regular phone line is impossible

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Two people recommending it makes me feel better about trying it. I'm going to look into it today.

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AstroAce

Just checking back - were you able to get through to anyone? Did anything work for resolving your pending status?

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YES! I finally got through using Claimyr and found out my claim was stuck because of the interstate wages issue like someone here suggested. The agent was able to see that they needed wage verification from CT, which had never been requested properly. She submitted the request while I was on the phone and told me it should be resolved within 10 business days. THANK YOU everyone for the help!

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That's amazing news! So glad you finally got some answers after all these months. The interstate wages thing makes total sense - the system probably had no way to automatically handle that verification. Hopefully this helps other people who might be stuck with similar issues. Keep us posted on whether it actually gets resolved in those 10 days!

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just a heads up that once your regular UI runs out theres no more extensions like there were during covid. so make sure you're really looking for work and not just going through the motions

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Yeah I've been applying to jobs but the market is tough right now. Hoping to find something before my 26 weeks are up.

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One thing to also keep in mind is that your benefit year has an end date regardless of your balance. Even if you still have money left, your claim expires exactly one year from when you first filed. You can find this date on your monetary determination letter or in your online account. So if you filed in June 2024, your claim ends in June 2025 no matter what. This caught me off guard when I was on unemployment a few years back - I thought I could just keep collecting until the money ran out, but the year limit hit first.

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Oh wow, I had no idea about the one year limit! That's really important to know. So even if someone is careful with their spending and has money left in their account, they could still lose benefits just because a year passed? That seems like something NYS Department of Labor should make more clear upfront.

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I'm in the exact same boat! My payments stopped about 2 weeks ago with no explanation and I've been calling nonstop. The automated system just hangs up on me every single time. I've tried the 888-209-8124 number at all different hours and it's like they don't want us to get through. Reading through all these comments, it sounds like contacting my assemblyperson might be the way to go. I'm also curious about this Claimyr service everyone's mentioning - has anyone actually used it recently? I'm getting desperate because my car payment is due next week and I have no idea when this will get resolved. The NY unemployment system is absolutely broken.

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I feel your frustration! I'm brand new here but going through the exact same nightmare. My benefits stopped 3 weeks ago and I can't get through to anyone either. Reading all these suggestions is really helpful - I had no idea you could contact your assemblyperson for help with unemployment issues. The Claimyr service sounds interesting too, though I'm still a bit skeptical about paying for something like that. Has anyone tried the Twitter approach @NYSLabor that Oscar mentioned? That might be worth a shot since it's free. This whole system really does seem designed to make us give up. Stay strong!

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I'm dealing with the exact same issue! My payments stopped about 10 days ago and I've called that main number probably 30+ times with no luck. The system just hangs up after the automated menu every single time. I tried the assemblyperson route that people mentioned here and actually got a response within 2 days - they're looking into it now. I also tried the Twitter DM approach to @NYSLabor and surprisingly they responded asking for my claim details (without SSN obviously). Still waiting to hear back but it's the most progress I've made. This thread has been so helpful - I had no idea there were all these alternative approaches. The Claimyr service sounds promising too, might give that a shot if the assemblyperson route doesn't pan out. Hang in there, sounds like persistence with multiple approaches is key!

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That's really encouraging to hear about the assemblyperson and Twitter responses! I hadn't thought about trying multiple approaches at the same time. It sounds like you're making more progress in a few days than most people do in weeks. I'm definitely going to try the Twitter DM approach tomorrow - even if it's a long shot, at least it's something proactive I can do while waiting on other channels. Thanks for sharing your experience, it gives me hope that there might actually be a way through this maze!

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