New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zara Ahmed

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This is super helpful information everyone! I'm in a similar situation where I'm worried about potential layoffs at my company. One thing I'm curious about - does the size of the employer or the industry they're in affect how much they pay into the unemployment system? Like would a big tech company pay the same rate as a small restaurant? And does that impact how quickly claims get processed or anything like that?

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Isla Fischer

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Great question! Yes, employer size and industry definitely affect the rates they pay. Larger companies often have more stable rates because they have more predictable layoff patterns, while smaller businesses might see more variation. Industries with seasonal work (like construction or hospitality) typically pay higher rates than stable industries like healthcare or government. However, the processing speed of your claim shouldn't be affected by what your employer pays - that's more about NYS Department of Labor staffing and system capacity. Your claim gets processed based on when you file and completeness of your application, not your former employer's contribution rate.

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Mohammed Khan

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Just wanted to add that if you're looking into this because you're worried about job security, it might be worth checking your earnings statement from NYS Department of Labor online. You can see your quarterly wages there which will give you a better idea of what your potential weekly benefit amount would be. I found out about this when I was between jobs last year - you can access it through the same portal where you'd file a claim. It's called the "Benefit Rate Calculator" and it helped me budget during my job search knowing roughly what I could expect.

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Natalie Khan

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Just make sure you document everything about the safety issues you mentioned. If your employer tries to contest your claim, having evidence that you were fired for legitimate concerns rather than actual performance problems could really help your case. I wish I had kept better records when I went through something similar.

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Luca Esposito

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Definitely file your claim ASAP! You can absolutely collect unemployment if you were fired for performance issues - that's not considered misconduct under NYS law. The fact that you raised safety concerns actually works in your favor if your employer contests it. I'd recommend keeping any documentation about those safety issues you mentioned, just in case. When you file online at labor.ny.gov, just be honest about being terminated for performance reasons. Don't stress too much - the system is designed to help workers who lose their jobs through no fault of their own, and performance issues usually fall into that category. Good luck!

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Andre Dupont

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Have you tried calling them? I know its a pain, but sometimes you gotta be persistent to get answers.

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Freya Pedersen

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Yeah, I've been trying but no luck getting through so far. Gonna keep at it though!

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Luca Russo

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I'm dealing with a similar overpayment situation right now too! From what I've read in the DOL handbook, they're supposed to send you a notice explaining the recoupment schedule and when benefits should resume. Have you gotten anything like that in writing? Also, I noticed on my online account there's a section that shows the overpayment balance - might be worth checking if yours updates as they deduct. This whole process is so stressful when you're already struggling financially 😔

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Oh wow, thanks for mentioning the DOL handbook! I didn't even know that existed. I should probably look for that notice you mentioned - I might have missed it in all the paperwork they send. Good point about checking the overpayment balance online too. This whole thing really is incredibly stressful, especially when you're already dealing with being unemployed. Hope your situation gets sorted out soon too! 🤞

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AstroAce

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i had 2 go through this last month. nightmare situation. the number u need is 518-402-0205. BUT good luck getting thru lol. i ended up using this service called claimyr after trying for 3 days straight with no luck. they got me connected to someone in about 30 min and i was able to reschedule. website is claimyr.com if ur desperate like i was

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Zoe Kyriakidou

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did you actually get your issue resolved after they connected you? or was it just another runaround?

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AstroAce

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yeah actually got it fixed! the key is getting to a human. once ur talking to a real person they can usually help. its just GETTING to a person thats impossible without help

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Ella Knight

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I've been dealing with NY unemployment for months and here's what finally worked for me when I needed to reschedule my hearing: 1. Try calling 518-402-0205 (the direct hearings line) at exactly 7:59am and keep hitting redial until 8:15am. This narrow window is your best shot. 2. If that fails, go to your local Career Center in person with your hearing notice. The staff there can access the hearings system directly and reschedule you on the spot. I drove 45 minutes to mine but it was worth avoiding the phone nightmare. 3. As a backup, send a certified letter to the address on your hearing notice explaining your medical procedure and requesting a reschedule. Include your claim number, contact info, and preferred dates. At least you'll have proof you tried to contact them. The system is intentionally frustrating but don't give up! Missing the hearing without notice will automatically rule against you. Also document every attempt you make to contact them - screenshots of call logs, emails, etc. This will help if you need to appeal later. Hope this helps and good luck with your medical procedure!

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AstroAlpha

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This is super helpful, thank you! The 7:59am tip is brilliant - I've been calling at random times during the day which probably explains why I keep getting stuck in the queue. I'm definitely going to try the Career Center option too since I have one about 20 minutes away. Really appreciate you taking the time to write out such detailed steps!

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Norah Quay

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I'm dealing with this same issue right now - my effective days just hit zero last week but my benefit year runs until January 2026. After reading through everyone's experiences here, I'm definitely going to keep certifying weekly for at least the next couple months. The way I see it, even if there's only a 10% chance of extensions being passed, the few minutes each week is worth the potential backpay. Plus several people mentioned how it helps keep you disciplined with job searching, which I definitely need right now. I'm also going to look into applying for SNAP and HEAP - I've been putting it off but hearing how straightforward the process was for others makes me feel more confident about it. Thanks to everyone who shared their experiences, especially those who went through this recently. It's really helpful to get practical advice from people who actually dealt with this situation rather than just guessing what might happen.

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Ellie Perry

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I'm in almost the exact same boat - my effective days ran out about 2 weeks ago but my benefit year doesn't end until March 2026. I was so confused initially about why I could still certify if my benefits were done, but this thread has really cleared things up for me. I've been certifying weekly since reading everyone's advice here and you're absolutely right that it only takes a few minutes but could potentially pay off big if any extensions get passed. I also finally bit the bullet and applied for SNAP last week after reading how positive everyone's experiences were - honestly wish I had done it sooner because the process really was much easier than I expected. The financial stress of job hunting is real, so don't hesitate to use those programs. We pay into these systems for exactly these situations. Keeping my fingers crossed that we all find something soon, but at least we're all staying prepared just in case anything changes on the benefits front!

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Norman Fraser

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I'm in the exact same situation - my effective days just hit zero this week but my benefit year doesn't end until September 2025. I was really panicking when I first saw that zero balance, but reading through everyone's responses here has been so reassuring. It sounds like the consensus is pretty clear: keep certifying weekly even though payments stop, since it only takes a few minutes and could potentially position you for backpay if any extensions get passed down the line. I'm also motivated by what several people mentioned about how the weekly certification keeps you accountable for job search activities - I definitely need that structure right now. Planning to apply for SNAP and HEAP this week too after seeing how positive everyone's experiences were with those programs. Thanks to everyone who shared their stories, especially the recent ones - it really helps to know we're not alone in this confusing situation!

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