New York Unemployment

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Ask the community...

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Adaline Wong

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I'm dealing with almost the exact same situation right now! My hold was removed on Monday and I'm still waiting to see any payments come through. Reading everyone's experiences here is both reassuring and nerve-wracking - sounds like it could be anywhere from a few days to a few weeks. The inconsistency is what's driving me crazy. Like some of you mentioned, it seems totally random whether you get an agent who can actually help or one who just gives you the runaround. I'm going to take the advice about calling back to ask specifically about the "release code" and whether they've actually triggered the payment release (not just removed the hold). Thanks to everyone who shared their timelines and tips - it helps to know I'm not alone in this mess. Will update this thread when my payments finally come through in case it helps anyone else! 🤞

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Wow, sounds like we're in almost identical situations! It's both comforting and frustrating to see so many people going through the same thing. I'm definitely going to call tomorrow and ask specifically about that release code thing - seems like that's the key step everyone's mentioning. Really appreciate you saying you'll update when yours comes through - I'll do the same! This thread has been more helpful than any official DOL info I've found. Fingers crossed we both see our money soon! 🤞

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Kelsey Chin

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Just went through this exact same thing last month! The waiting after they say "hold removed" is honestly the worst part because you have no idea if it's actually processing or if something else went wrong. In my case, it took exactly 5 business days from when they told me the hold was lifted to when I actually saw money in my account. But here's what I learned - there's apparently a difference between "removing the hold" and actually "releasing the payments for processing." Some agents do both steps at once, others forget the second part. When you call back (and definitely do call back if you don't see anything by Thursday/Friday), ask them specifically: 1. Has the hold been removed? (sounds like yes for you) 2. Has the payment release been processed/triggered? 3. What's the status of your payment queue? Also keep an eye on your payment history in the online portal - sometimes it'll show "released" there before it hits your bank account, which at least gives you peace of mind that it's moving through the system. The good news is once it starts flowing, all your backpay should come through pretty quickly. I got 7 weeks worth all at once. Stay strong, you're almost there! 💪

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Isabella Brown

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This is exactly the kind of detailed breakdown I needed to hear! Thank you for explaining the difference between removing the hold vs actually releasing payments - that makes so much sense why there's such variability in people's experiences. I'm definitely calling back tomorrow armed with those specific questions you listed. It's reassuring to know that 5 business days seems to be pretty typical, and that the backpay usually hits all at once. Really appreciate you taking the time to share what you learned from your experience!

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Just wanted to add one more thing that helped me during my NYS DOL appointment - bring a pen and notepad! The caseworker gave me specific instructions about next steps and important dates that I needed to remember. Taking notes during the meeting helped me keep track of everything they told me. Also, if you have any disability accommodations or language interpretation needs, make sure to mention that when you arrive so they can assist you properly. The staff was surprisingly patient and thorough in explaining everything. Your 5-week wait is frustrating but pretty typical unfortunately - hang in there, you're almost through this process!

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The pen and notepad tip is brilliant! I always think I'll remember everything but then walk out and immediately forget half of what they said. It's reassuring to hear that the staff is patient - I've been so anxious about this appointment thinking they'd be hostile or rushing me through. The 5-week wait has been really stressful financially, but knowing it's typical makes me feel less like I did something wrong. Thanks for the encouragement!

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Yara Elias

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I've been following all the great advice in this thread as I'm preparing for my own DOL appointment next week. One thing I wanted to add that helped my sister when she went through this - if you've been receiving any other benefits like SNAP or Medicaid, bring documentation of those as well. They may ask about all sources of support to get the complete picture. Also, if you had direct deposit set up for your previous job, bring a voided check or bank account information since they'll likely want to set up direct deposit for your benefits if approved. The whole process sounds intimidating but everyone's experiences here make it seem much more manageable. Thanks to everyone for sharing their tips - this thread is incredibly helpful for those of us navigating this system!

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GalaxyGlider

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This is such a comprehensive thread - thank you everyone for all the detailed advice! I'm a newcomer here but have been dealing with a similar situation. The tip about bringing other benefits documentation is really smart, I hadn't considered that. I'm also glad you mentioned the direct deposit info because I was wondering about that. It's so helpful to see everyone's real experiences rather than trying to decipher the confusing official DOL website. This community seems really supportive for people going through these stressful situations. Good luck with your appointment next week!

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Ava Garcia

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I had my NYS DOL hearing about 3 months ago and it ended up being right around 90 minutes. My case was also a misconduct dispute where I had documentation to back up my side. The judge was very methodical - they went through each piece of evidence carefully and asked follow-up questions. What really helped was having everything clearly labeled and organized beforehand. I also made sure to stay calm and stick to the facts, even when my former employer made some pretty outrageous claims. The whole process was less intimidating than I expected, honestly. Since you have your documentation ready and witness statements, you're already ahead of the game. I'd echo what others said about blocking off 2-3 hours just to be safe, but don't stress too much about the length - focus on presenting your case clearly and you should do fine.

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That's really reassuring to hear from someone who went through this recently! The part about staying calm and sticking to facts is great advice - I can imagine it would be easy to get flustered if the employer starts making false claims. I'm definitely taking everyone's advice here and blocking off 3 hours to be safe. It sounds like having everything well-organized is key, so I'm going to spend this weekend making sure all my documents are clearly labeled and in order. Thanks for sharing your experience!

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Ava Williams

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I went through a similar NYS DOL hearing about 4 months ago for a misconduct disqualification appeal. Mine lasted exactly 2 hours because both my employer and I had extensive documentation and witnesses. The administrative law judge was very thorough - they asked detailed questions about company policies, my job performance history, and the specific incident that led to my termination. What really made a difference was having everything organized chronologically and being able to reference specific dates and emails quickly. The judge also asked me to walk through my version of events multiple times to make sure my story was consistent. Since you mentioned having emails and witness statements, make sure those witnesses are available to speak during the hearing if needed - the judge might want to hear from them directly. I'd definitely recommend the 3-hour block that others suggested. Also, write down a brief outline of your key points beforehand so you don't forget anything important when you're nervous. The good news is that having solid documentation usually works in your favor!

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This is really detailed and helpful advice! The point about witnesses being available to speak during the hearing is something I hadn't considered - I was thinking they were just backup documentation. I should probably give them a heads up that the judge might want to hear from them directly. The chronological organization and outline tips are spot on too. It's encouraging to hear from so many people who have been through this process recently with similar misconduct disputes. Sounds like being well-prepared with documentation really does make the difference. Thanks for taking the time to share all these specific details about what to expect!

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Chloe Harris

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Just wanted to add that you should definitely apply ASAP since there's usually a waiting period before benefits start. Also, keep all your pay stubs and any paperwork from the resort - NYS Department of Labor will need to verify your wages. I worked seasonal construction and it took a few weeks to get everything processed. One tip: when you file your weekly claims, be honest about any odd jobs or cash work you might pick up between seasons since they'll cross-reference with other agencies.

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This is really helpful advice! I didn't realize I needed to report odd jobs while collecting. What happens if I pick up like a weekend landscaping gig or something? Do I need to report that even if it's just a day or two of work? And how does that affect my weekly benefit amount?

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Yes, you need to report ALL work and earnings, even just a day or two! NYS Department of Labor requires you to report any wages earned during the week you're claiming benefits. If you earn less than your weekly benefit amount, you might still get partial benefits, but if you earn more than your benefit amount that week, you won't get any UI for that week. They have a partial benefit calculator on their website. Better to be honest upfront than risk an overpayment later - they will find out eventually through wage reporting systems.

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GalaxyGlider

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Just want to second what others said about applying quickly! I worked at a seasonal beach resort on Long Island and was able to collect UI between seasons. One thing I learned the hard way - make sure you understand your "benefit year" dates. NYS Department of Labor calculates your benefits based on wages from a specific 12-month period, and if you wait too long to file, you might miss out on including your most recent seasonal earnings. Also, if your resort does file standby paperwork, you'll get a notice about it - don't assume they did it automatically. I'd recommend calling them to confirm whether they're putting you on standby status or if you need to do regular job searches.

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Douglas Foster

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This is really good to know about the benefit year dates! I had no idea timing could affect which wages they count. So if I file now (end of March) versus waiting until like June, that could make a difference in my benefit amount? And definitely going to call the resort tomorrow to ask about the standby thing - sounds like it could save me a lot of hassle with job searching if they actually filed the paperwork.

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Chloe Taylor

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I work at a local workforce development office and see this website issue constantly. Another option is to visit any American Job Center (One-Stop Career Center) in your area - they have staff who can help you file your initial claim on their computers which sometimes have better access to the system. You can find locations at https://www.labor.ny.gov/career-center-locator/. Also, if you do get through on the phone system, write down your confirmation number immediately - the system sometimes drops calls right after you submit. Don't give up, the first week you're eligible is when your benefit year starts, so getting it filed ASAP is crucial.

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PaulineW

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This is really helpful information! I didn't know about the American Job Centers having better system access. There's one about 15 minutes from me, so I might try that if the phone and browser fixes don't work. Thanks for mentioning the confirmation number tip too - I would have been devastated if the call dropped after finally getting through the whole process.

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Demi Hall

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I went through this exact same frustrating experience last month! The website was constantly timing out for me too. What finally worked was calling the tel-claim line at 888-209-8124 very early in the morning (around 7:30 AM) before it gets busy. Make sure you have all your employment history for the past 18 months ready - company names, addresses, dates of employment, and reason for leaving each job. The automated system walks you through everything step by step. It took about 45 minutes total but was much less stressful than fighting with the website. You'll still need to set up your online account later for weekly certifications, but at least you'll get your initial claim filed and your benefit year started. Don't let the website issues delay you any longer - time is money with unemployment benefits!

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Dana Doyle

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This is exactly the kind of detailed advice I needed! I really appreciate you mentioning the 7:30 AM timeframe - I was trying during the day when everyone else is probably calling too. Having all the employment history organized beforehand makes total sense. I'm going to set my alarm early tomorrow and give it a try with everything prepared. It's reassuring to know that even though the initial filing is by phone, I can still manage the weekly certifications online once I get set up. Thanks for taking the time to share your experience!

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