New York Unemployment

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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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  • DO post tips & tricks to help folks.
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Just wanted to jump in here as someone who's been helping folks with this exact issue! I work as a benefits advocate and we've been seeing this endless loop problem constantly since the January update. A few additional tips that have worked for people I've helped: 1. If you're copy-pasting any information (like employer names or addresses), try typing it manually instead - sometimes hidden formatting characters cause issues 2. Make sure your browser isn't auto-filling any fields, as this can sometimes introduce weird characters 3. If you have a hyphenated last name or company name, try removing the hyphen temporarily just for the submission Also wanted to mention that if you're still stuck after trying all these workarounds, you can request to have your claim put on hold while you resolve the reporting issue - this prevents any potential benefit delays while you're fighting with the system. You just need to call and explain the technical difficulties you're experiencing. It's frustrating that we need all these workarounds, but at least there are multiple solutions that seem to help different people depending on their specific situation!

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This is incredibly helpful, thank you! I hadn't thought about copy-pasting potentially causing issues with hidden characters. I've been copying my employer's name from their website this whole time - that could definitely be the problem. Going to try typing everything manually and see if that fixes it. Really appreciate you sharing your professional experience with this issue - it's reassuring to know there are people out there helping others navigate this mess of a system!

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Wow, reading through all these comments has been such a relief - I thought I was going crazy! I've been stuck in this same endless loop for the past few days trying to report my part-time retail job. Based on everyone's suggestions, I think my issue might be that I've been using the "&" symbol in my employer's name (it's "Smith & Co"). Going to try removing that and typing everything manually instead of copy-pasting. It's honestly mind-blowing that such simple things like punctuation marks can break a government website, but at least now I have a roadmap of things to try. Thanks to everyone for sharing their experiences and solutions - this community is a lifesaver when dealing with such a frustrating system!

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Yes, that ampersand is almost certainly your problem! I had the exact same issue with an employer name that had "&" in it. Once I changed it to "and" instead, the form went through immediately. It's ridiculous that such basic punctuation breaks their system, but at least it's an easy fix once you know about it. Good luck - you should be able to get it submitted now!

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One other tip - make sure your husband checks his email and mail for a while even after stopping his claim. Sometimes there are notifications or questions that come up later. The NY unemployment system occasionally does random audits, and if they contact him and he doesn't respond, it can cause issues.

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Great point! I'll make sure he keeps an eye on his mail and email. Thanks again for all the help!

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Just went through this exact same situation last month! One thing I'd add - if your husband worked any part of a week during his benefit period, make sure he reports the GROSS earnings (before taxes) when he certifies, not the net amount. I made that mistake initially and had to call to correct it. Also, NY has a partial benefit formula, so if he only worked a few days that week, he might still be eligible for some reduced benefits for the days he didn't work. The system will calculate it automatically once he reports his earnings correctly.

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I'd start with filing online and selecting "reopen an existing claim" first. If that doesn't work then try filing a new claim. The system might automatically direct you anyway depending on your situation.

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This ☝️ The system will usually tell you which option you need to choose once you login.

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I went through something similar last year! Since you worked after your benefits ended, you should be able to file a new claim. The key thing is whether you earned enough during your brief employment - NY requires you to have earned wages in at least one calendar quarter and meet the minimum earnings threshold. Even though 4 weeks might not seem like much, it could still count toward establishing a new benefit year. I'd recommend filing the new claim ASAP since you're already past the layoff date - don't let more time pass! The online system will walk you through it and determine if you qualify. Keep all your pay stubs from the recent job handy when you apply.

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This is really good advice! I'm curious though - do you remember roughly how much you needed to earn during that brief employment to qualify? I'm worried my 4 weeks might not have been enough but want to stay hopeful 🤞

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Good luck with your claim! I hope it goes smoother than mine did.

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I just went through this process a few months ago! Like others mentioned, there's no waiting period - you can file immediately as long as you have qualifying wages. One tip that really helped me: make sure you have all your employment documentation ready before you start the application. NYS DOL will want pay stubs, W-2s, or other proof of your recent work. Also, if your part-time job was with a different employer than your previous claim, that actually works in your favor since it shows new qualifying wages. The online system can be glitchy, so I'd recommend applying early in the morning when there's less traffic on their website.

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The NYS Department of Labor system is so confusing about these requirements! I've been working gig jobs for over a year and still wasn't sure if I qualified when my main contract ended. Turns out as long as you have W-2 or 1099 income during the base period quarters, you should be fine. Don't let the uncertainty stop you from applying.

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That's really helpful to know! I do have W-2s from my part-time job so hopefully that's enough documentation.

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I just went through this exact situation a few months ago! I was so worried about not having enough work history, but it turns out the NYS Department of Labor website has a really helpful eligibility calculator that can give you a quick idea if you qualify based on your earnings. You just need to gather your pay stubs or tax documents from the past 18 months. Also, even if your hours got cut, you might still be able to get partial unemployment benefits while working part-time, which could really help with your rent situation. The application process online is actually pretty straightforward once you have your employment info ready.

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