New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just remember that $504 is the gross amount - they'll take out taxes if you elect to have them withheld. I learned that the hard way when I got a big tax bill the following year because I didn't have taxes taken out of my unemployment benefits.

0 coins

That's really important to know! I definitely want to have taxes withheld - is that something you set up when you first file your claim or can you change it later? I don't want to get hit with a surprise tax bill next year.

0 coins

You can change your tax withholding election at any time during your claim! When you log into your NY.gov account to do your weekly claim certification, there's an option to update your tax withholding preferences. They'll withhold 10% for federal taxes if you elect it. I'd definitely recommend doing it from the start to avoid that tax surprise.

0 coins

I went through this exact situation last year when I got laid off from my finance job making similar money. You'll definitely qualify for the maximum $504/week since your income is well above the threshold. One thing to keep in mind though - the 26 weeks can go by faster than you think, especially in tech where the interview process can take months. I'd recommend applying for jobs immediately even if you think you might get called back, because the job market is pretty competitive right now. Also, make sure you understand the work search requirements from day one - they're pretty strict about the 3 job contacts per week and they do audit people.

0 coins

@Anderson Prospero That s'really solid advice about starting the job search immediately. I m'actually hoping this is just rumors and the layoffs don t'happen, but you re'right that I should be prepared. Quick question - when you were doing your work search, did you find that networking events or informational interviews counted toward the 3 weekly contacts? I know a lot of people in tech get jobs through referrals rather than just applying online, so I m'wondering if NYS DOL recognizes that kind of job search activity.

0 coins

@Anderson Prospero Really appreciate you sharing your experience! I m'in a similar boat - been at my startup for about 18 months now making around the same as the original poster. The layoff rumors are getting stronger and I m'trying to get prepared. When you mention the interview process taking months in tech, that s'definitely been my experience too. Did you find that the $504/week was enough to cover your basic expenses, or did you need to dip into savings? I m'trying to figure out how much of an emergency fund I should have ready just in case.

0 coins

@Nia Thompson I'm dealing with this exact same situation right now and it's driving me crazy! Been trying to get through for almost 2 months. After reading through everyone's advice here, I'm convinced the assembly rep route is the way to go - seems like literally everyone who tried it got results within a few days. I'm in Queens so gonna look up my assembly member on nyassembly.gov and call Monday morning. Also definitely trying the 6:30am online portal trick, that makes so much sense why the site always crashes during normal hours. This thread has been way more helpful than anything on the DOL website or calling their useless phone line. Thanks to everyone sharing what actually works! Will update if I have any success 🙏

0 coins

@Tasia Synder Same boat here! Just started dealing with this mess and honestly this thread has been a lifesaver. The assembly rep strategy definitely seems like the most reliable option based on everyone s'success stories. I m'also gonna try the early morning online approach - never would have thought of that but it makes perfect sense. It s'wild that we have to crowdsource actual solutions like this when the official system is so broken. Really appreciate everyone sharing their experiences instead of just the usual call "and wait advice" that gets us nowhere 🤞

0 coins

@Nia Thompson I literally just went through this exact same nightmare and feel your pain so much! After reading all these responses, I'm convinced the assembly rep route is definitely the way to go - it seems like everyone who tried it got actual results within days instead of weeks. I had no idea that was even an option until this thread! Also the early morning online portal tip (6-7am) is brilliant - explains why I kept getting those "system unavailable" errors during normal hours. The physical offices being closed is such BS when they don't update their own website. Definitely gonna bookmark this whole conversation because there's more real solutions here than anywhere else I've looked. Thanks everyone for sharing what actually works instead of the usual "keep calling" advice that leads nowhere! 🙏

0 coins

@Ella Cofer Absolutely agree! This thread has been way more helpful than hours of trying to navigate the official DOL website. I ve'been dealing with this mess for about 6 weeks now and getting nowhere with the regular channels. The assembly rep strategy seems to be the real game-changer here - multiple people reporting success within 2-3 days is pretty compelling evidence. Also never would have thought to try logging in at 6am but it makes total sense that the system would be less overloaded then. It s'honestly ridiculous that we have to figure out these workarounds ourselves when the state should be making this process accessible. But at least we re'all helping each other navigate this broken system! Definitely gonna try both approaches Monday morning 💪

0 coins

I'm going through this same situation right now and this thread has been incredibly helpful! I was really stressed about whether my UI benefits would disqualify me from Medicaid, but it sounds like I'm worrying for nothing. I'm getting about $295/week from NYS DOL and was convinced that would put me over the income limit. Reading everyone's experiences has given me so much confidence to finally submit my application. One question for those who've been approved - did you guys have to provide any additional documentation beyond the benefit payment history from the DOL website? I want to make sure I have everything ready before I start the online application through NY State of Health. Thanks to everyone who shared their experiences - it's amazing how much easier this feels when you know other people have successfully navigated the same process!

0 coins

@Nia Davis Hey! I just went through this process last month and was in almost the exact same boat as you - getting around $300/week in UI benefits and panicking about income limits. The good news is that your $295/week puts you at only about $1,277/month, which is definitely under the threshold! For documentation, I only needed the benefit payment history from the NYS DOL website initially. Some people mentioned having their tax return ready as backup, but I didn t'end up needing it. The online application through NY State of Health was pretty straightforward - just make sure to list your unemployment benefits in the specific unemployment section rather than lumping it with other income. You ve'got this! The system really is designed to help people in our situation.

0 coins

I just went through this exact process a few weeks ago and wanted to share my experience since I see so many people here stressed about the same thing! I was receiving $310/week in unemployment benefits and was absolutely convinced it would disqualify me from Medicaid. Turns out I was completely wrong - got approved in just over a week! The income limits in NY are really designed to help people in situations like ours. My weekly benefits worked out to about $1,340/month which was well under the threshold. The online application through NY State of Health was surprisingly user-friendly, and having my benefit payment history from the NYS DOL website ready made everything go smoothly. One thing I learned is that being unemployed actually works in your favor for Medicaid eligibility - the program is specifically meant to help people who are between jobs or facing financial hardship. Don't let the income reporting requirements scare you off from applying. You'll likely qualify and having health coverage while job searching is such a huge relief!

0 coins

I'm in the EXACT same situation right now! Got an overpayment notice for $1,650 in March and it's now almost August with absolutely no payment instructions. I've been stressing about this for months, checking my portal daily and finding nothing. After reading all these comments, I'm convinced that getting someone on the phone is the only real solution. The claimyr service that everyone keeps mentioning sounds like exactly what I need - I had no idea something like that even existed! I've probably tried calling 30+ times over the past few months and never got through once. The anxiety of not knowing if penalties are building up in the background is horrible. I'm definitely going to try claimyr this week because I just want this resolved and off my mind. Thanks to everyone who shared their experiences - it's such a relief to know I'm not the only one dealing with this confusing mess of a system!

0 coins

Oh wow, reading everyone's stories here is both comforting and terrifying! I'm dealing with a $2,100 overpayment from February and like everyone else, got ZERO instructions on how to pay it back. I've been losing sleep over this for months wondering if they're secretly adding penalties while I sit here unable to figure out how to pay them! The claimyr service sounds like a total game changer - I can't believe I've never heard of something like that before. I've probably called 50+ times and the longest I ever stayed on hold was 3 hours before giving up. Definitely going to try claimyr this week because I'm so done with this stress hanging over my head. Thanks everyone for sharing - this thread has been more helpful than the entire NY unemployment website!

0 coins

I'm dealing with this EXACT same issue! Got an overpayment notice for $1,325 back in April and it's now been months with absolutely no payment instructions. I've been checking my portal religiously, tried calling countless times, and I'm honestly starting to panic that penalties are secretly building up while I'm stuck in limbo. Reading through all these comments has been such a relief - I thought I was going crazy! It sounds like the claimyr service is really the way to go based on all the success stories here. I had never heard of anything like that before but if it can actually get me connected to a real person who can walk me through the payment process, it sounds like money well spent. The stress of this hanging over my head is affecting my sleep and work. I just want to pay what I owe and move on with my life! Thanks to everyone for sharing their experiences - this thread has been more helpful than anything I've found on the official website.

0 coins

I totally understand your frustration! I'm dealing with a similar overpayment situation - got a notice for $890 in May and like everyone else, absolutely no instructions on how to actually pay it back. The anxiety of wondering if they're adding penalties while we're all sitting here trying to figure out their broken system is the worst part! I've been following this thread and it really seems like the claimyr service is the solution we've all been looking for. So many people have had success after months of trying to get through on their own. I'm planning to try it this week too because I can't take this stress anymore. It's crazy that we all have to resort to a third-party service just to pay money back to the government! Hang in there - sounds like once you get through to someone it gets resolved quickly.

0 coins

I went through a similar anxiety phase when I first started claiming benefits about a year ago. What really helped was learning that NYS DOL's audit system is mostly automated and focuses on data inconsistencies rather than random checks. They cross-reference your reported information with employer databases and tax records, so as long as you're being truthful about your work search and any income, you shouldn't have issues. I've been keeping a simple Google Doc with my job applications (date, company, position, application method) and it's been sufficient. The key is consistency - if you've been filing correctly for 6 months, that's actually a good sign that your claim isn't triggering any red flags in their system. Most of the people I know who've been audited had specific issues like unreported work or gaps in their documentation that they couldn't explain.

0 coins

Your explanation about the automated system cross-referencing data really helps clarify how this all works! I've been keeping similar documentation in a Google Doc and it's good to know that level of detail should be sufficient. The fact that you mentioned most audited people had specific issues like unreported work makes sense - it sounds like the system is pretty good at catching actual problems rather than just randomly selecting people to hassle. I think I've been overthinking this whole process when really it comes down to just being honest and keeping basic records. Thanks for sharing your experience - it's reassuring to hear from someone who went through the same initial anxiety phase.

0 coins

I've been claiming benefits for about a year now and have never been audited. From what I've learned talking to other claimants and reading online, the audit rate is really quite low - maybe 3-5% of all claims. The system seems to focus on people who have inconsistencies in their reporting or unusual employment patterns rather than doing random audits. I keep a simple spreadsheet tracking my job search activities (company name, position, date applied, method of application) and make sure to report any work or income accurately. The automated systems they use are pretty sophisticated at cross-referencing data, so as long as you're being honest and keeping basic documentation, you should be fine. After 6 months of successful weekly certifications without any issues, you're probably not on their radar. Try not to let the anxiety about potential audits distract you from your actual job search!

0 coins

Prev1...227228229230231...1378Next